SiteMinder

OCTOBER 11, 2022

As we’ve already covered, the front of house manager at a hotel handles all customer-facing operations and is largely responsible for ensuring a positive customer experience. Hotel general manager. This is the most senior of all hotel management positions. Human resources manager. IT manager. Accounting manager.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

SiteMinder

OCTOBER 11, 2022

Customer service is the main purpose of these roles, so the department must be designed in a way that allows for easy and comfortable customer interaction. As the main guest service department in a hotel, front office functions include: Answering phones. Greeting guests upon arrival. Checking guests in.

Front of House 59

Front of House Maintenance Housekeeping Back of House 59

Les Roches

SEPTEMBER 3, 2024

What is hotel operation management? Managing such a hospitality venue involves a wide range of duties, from overseeing housekeeping and food service to guest relations and maintenance. The primary goal is to maximize operational efficiency, which directly impacts guest satisfaction.

Travel and Tourism 52

Travel and Tourism Housekeeping Maintenance Guest Satisfaction 52