Hotelogix

SEPTEMBER 13, 2024

Higher star ratings demand a greater variety of facilities and services, which must be maintained to a high standard. Cleanliness and Maintenance Maintaining spotless cleanliness throughout the hotel and regular and adequate maintenance of all facilities is crucial. Schedule a Call wiith Hotelogix

Maintenance 100

Maintenance Travel and Tourism Customer Service Concierge 100

Hotelogix

SEPTEMBER 13, 2024

Higher star ratings demand a greater variety of facilities and services, which must be maintained to a high standard. Cleanliness and Maintenance Maintaining spotless cleanliness throughout the hotel and regular and adequate maintenance of all facilities is crucial. Schedule a Call wiith Hotelogix

Maintenance 100

Maintenance Travel and Tourism Customer Service Concierge 100

SiteMinder

OCTOBER 11, 2022

From handling complaints and supervising staff to scheduling maintenance and managing budgets, this role oversees all aspects of hotel operations. Duties can include managing a team, scheduling staff, processing payroll, and budgeting. Guest services hotel positions. Hotel general manager. Night duty manager.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

Larry Mogelonsky

DECEMBER 11, 2023

As we review the numbers thus far from 2023, operational and labor costs continue to edge up in lockstep with guest service expectations, and yet some of the latest projections show travel demand as normalizing at or slightly above current levels. How is this done, though?

Housekeeping 100

Housekeeping Maintenance Scheduling Property Management 100

Hotelogix

FEBRUARY 28, 2025

One of the biggest frustrations for guests is waiting— waiting for rooms to be cleaned, waiting for service requests, waiting for responses. Housekeeping schedules can be optimized, maintenance needs predicted before issues arise, and guest requests handled instantly.

Concierge 130

Concierge Guest Services Book Demo 130

SiteMinder

OCTOBER 11, 2022

Customer service is the main purpose of these roles, so the department must be designed in a way that allows for easy and comfortable customer interaction. As the main guest service department in a hotel, front office functions include: Answering phones. Greeting guests upon arrival. Checking guests in.

Front of House 59

Front of House Maintenance Housekeeping Back of House 59

SiteMinder

SEPTEMBER 7, 2023

However, they are more than just additional charges on a guest’s bill. Examples might include resort fees that cover property maintenance, parking fees, or additional cleaning fees if guests bring pets. Reservation cancellation fees These are charged when guests cancel their bookings, especially if done at the last minute.

Book 105

Book Valet Services Travel and Tourism Maintenance 105

SiteMinder

SEPTEMBER 6, 2023

An online booking system automates the reservation process, freeing up your staff to focus on more pressing tasks like guest services and property maintenance. This efficiency not only reduces operational costs but also minimises the risk of overbooking or scheduling conflicts.

Book 98

Book Reservations Blog Information 98

Les Roches

SEPTEMBER 16, 2024

Conducting thorough inspections Hotel inspectors perform detailed examinations of hotel areas, including guest rooms, common areas, kitchens, dining facilities, recreational areas and back-of-house operations. They look for cleanliness, safety and maintenance issues, ensuring all aspects of the hotel meet established standards.

Guest Satisfaction 52

Guest Satisfaction Maintenance Travel and Tourism Regulatory Compliance 52

Revenue Hub

MAY 18, 2023

The right PMS can also automate processes such as room assignments and inventory management to help reduce the workload for front desk staff, giving them more time to focus on delivering exceptional guest service. And, request rates from other players in the market to compare your current rates.

Front Desk Operations 98

Front Desk Operations Cost Reduction Book Training 98

SiteMinder

AUGUST 1, 2024

Staffing requirements: Determine the number of staff needed for each department (front desk, housekeeping, maintenance, food and beverage, etc.), based on your projected occupancy and service levels. Training : ongoing training for staff in guest service, local area knowledge, and bespoke service.

Travel and Tourism 95

Travel and Tourism Competitive Analysis Pricing Budgeting 95

Les Roches

JULY 11, 2023

Overview of hotel management Whether a guest is visiting an exclusive resort in the Maldives or a boutique hotel in the United Kingdom, hotel management plays a vital role in providing their hospitality. One day you could be responsible for guest services, while on another, you could be overseeing staff training and managing bookings.

Maintenance 40

Maintenance Communication Concierge Housekeeping 40

Les Roches

SEPTEMBER 19, 2024

Let’s take a look at some of the essential functional and technical standards hotels uphold to maintain their competitive edge in the market, which include: Guest service : response times, greeting protocols, problem-resolution procedures and personalized service delivery.

Guest Satisfaction 52

Guest Satisfaction Training Travel and Tourism Workshop 52

Les Roches

JULY 5, 2024

Construction phase: best practices and oversight Project managers oversee subcontractors and suppliers to keep the development on schedule and within budget as well as for quality, safety and adherence to regulatory requirements.

Travel and Tourism 52

Travel and Tourism Resort Management Regulatory Compliance Concierge 52

Les Roches

AUGUST 21, 2024

Front office manager As the face of guest services, this professional plays a pivotal role in ensuring a seamless customer experience from check-in to departure. Front office managers look after the front desk operations, including reservations, guest inquiries and room assignments.

Guest Satisfaction 52

Guest Satisfaction Housekeeping Budgeting Events 52

Les Roches

JANUARY 8, 2024

A number of top hotel brands have embraced automation in the hospitality industry to provide greater comfort and convenience and elevate the guest experience. From booking systems to personalized guest services, automation is playing an increasingly vital role in the hospitality industry.

Housekeeping 52

Housekeeping Training Hospitality Management Reservations 52

Revenue Hub

FEBRUARY 27, 2023

Though prices and demand are at all-time highs, costs are through the roof — rising labor costs, supply costs, property maintenance costs, etc. Everything from additional guest services , to in-stay purchasing, happy hours at the bar, to a flash-sale local tour impacts this metric. You can’t win at what you don’t measure.

Article 97

Article Housekeeping Maintenance Information 97