Remove Guest Services Remove Maintenance Remove Risk Management
article thumbnail

A comprehensive overview of job positions within a hotel

SiteMinder

As we’ve already covered, the front of house manager at a hotel handles all customer-facing operations and is largely responsible for ensuring a positive customer experience. Hotel general manager. This is the most senior of all hotel management positions. IT manager. Accounting manager. Spa manager.

article thumbnail

How to start a hotel business plan

SiteMinder

Staffing requirements: Determine the number of staff needed for each department (front desk, housekeeping, maintenance, food and beverage, etc.), based on your projected occupancy and service levels. Risk management What’s life without a little risk?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to create a business plan for a hotel

Les Roches

Hotel operations Operating a hotel involves meticulous coordination, starting from managing room reservations to supervising staff members. you’ll need a detailed breakdown of overheads such as staff wages, utilities, marketing efforts, and ongoing maintenance.

article thumbnail

Everything you need to know about resort development

Les Roches

Legal considerations include contractual agreements with contractors, suppliers, vendors, liability insurance and risk management strategies. These programs often combine class-based learning with internships, providing hands-on experience in resort operations, guest services and event management as well as academic knowledge.

article thumbnail

What is hotel asset management?

Les Roches

This includes taking responsibility for driving profitability and improving guest satisfaction through hotel asset management. This is not to be confused with hotel general management, which has a broader scope. In contrast, a hotel asset manager views the business through a financial lens.