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Role of hotel operations manager: Duties & responsibilities

SiteMinder

This includes guest services, housekeeping, food and beverage management, maintenance, financial administration, and staff supervision. Effective hotel operations ensure that all these departments work together efficiently to provide a seamless guest experience while optimising costs and revenue.

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Lesser-known roles: how to become a hotel inspector

Les Roches

Conducting thorough inspections Hotel inspectors perform detailed examinations of hotel areas, including guest rooms, common areas, kitchens, dining facilities, recreational areas and back-of-house operations. They look for cleanliness, safety and maintenance issues, ensuring all aspects of the hotel meet established standards.

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Everything you need to know about resort development

Les Roches

These programs often combine class-based learning with internships, providing hands-on experience in resort operations, guest services and event management as well as academic knowledge. A resort’s success relies on strong market research, regulatory compliance and financial viability.

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What is hotel asset management?

Les Roches

This includes taking responsibility for driving profitability and improving guest satisfaction through hotel asset management. Traditionally, a hotel general manager focuses on day-to-day operations, such as guest services, housekeeping and food and beverage management.