Guest Services Logistics Menu Planning 
Les Roches
JULY 4, 2024
Students will learn about guest service, customer satisfaction, the strategic management of hospitality operations, industry trends and cultural influences on guest experiences. Courses explore the principles of menu planning, food preparation, drinks service and restaurant operations.
Les Roches
AUGUST 21, 2024
Front office manager As the face of guest services, this professional plays a pivotal role in ensuring a seamless customer experience from check-in to departure. Front office managers look after the front desk operations, including reservations, guest inquiries and room assignments.
Les Roches
AUGUST 2, 2024
They have extensive knowledge of local attractions and events and their goal is to boost the guest experience by fulfilling special requests Food and beverage manager: oversees all dining operations within the hotel, including restaurants, bars and room service.
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