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Role of hotel operations manager: Duties & responsibilities

SiteMinder

This includes guest services, housekeeping, food and beverage management, maintenance, financial administration, and staff supervision. Effective hotel operations ensure that all these departments work together efficiently to provide a seamless guest experience while optimising costs and revenue.

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Hospitality training: Courses and programs for hotels

SiteMinder

To enhance cross-departmental communication, ensuring a seamless guest experience. To familiarise staff with the operational aspects of the hospitality industry, including front desk operations, housekeeping standards, and food and beverage management.

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Lesser-known roles: how to become a hotel inspector

Les Roches

Evaluating service quality Inspectors assess the effectiveness of and support provided by hotel staff. This includes evaluating the efficiency and friendliness of front desk operations, housekeeping, room service and other guest-facing departments.

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What is hotel asset management?

Les Roches

Traditionally, a hotel general manager focuses on day-to-day operations, such as guest services, housekeeping and food and beverage management. Consider taking the following steps: Apply for entry-level positions : start with roles such as front desk agent, housekeeping or food and beverage service.