Hotelogix

SEPTEMBER 12, 2024

It enables hotels—whether small, independent, or part of a group—to handle front office workflow, including booking, guest check-ins and checkouts, assigning rooms, managing housekeeping tasks, and billing. In essence, a hotel PMS automates and streamlines operations, saving time and enhancing guest service.

Property Management 130

Property Management Housekeeping Maintenance Server 130

Hotelogix

JANUARY 10, 2025

Operational delays: Manual data entry and updates consume valuable time that could be better spent on guest services. Missed upselling opportunities: A disorganized booking system makes it harder to identify chances for room upgrades or additional services.

Book 100

Book Reservations Scheduling Housekeeping 100

eZee Absolute

AUGUST 29, 2023

But the one thing that is always constant is the day-to-day operations that define your guest experience. With countless operations starting from housekeeping to revenue management, hoteliering is a hectic task and the essence of perfection is often lost. The hospitality industry is ever-changing.

Housekeeping 91

Housekeeping Training Guest Services Communication 91

Hotelogix

OCTOBER 18, 2023

Also known as Hotel Property Management Software (Hotel PMS) or hotel management system, it enables hoteliers to efficiently manage reservations, housekeeping, guest data, accounting, distribution, etc. It automates several tasks, including room allocation, check-in and check-out, room service, and bill posting.

Housekeeping 130

Housekeeping Reservations Server Accounting 130

Hotelogix

OCTOBER 19, 2023

Most importantly, it captures guest details and stores them in a central repository for easy access.    Housekeeping: It connects housekeeping and the front office for better clarity on up-to-the-minute room status. These reports help hotels make data-driven decisions to improve business outcomes. 

Server 130

Server Housekeeping Accounting Book 130

InnQuest

SEPTEMBER 28, 2022

Modern-day hotel tech is constantly being upgraded to cater to evolving guest preferences. However, the rising complexity of hotel management tech may reach a point where it restricts your hospitality staff from offering first-class guest service. In addition to that, it must be compatible with other hotel systems, (e.g.

Property Management 130

Property Management Catering Accounting Housekeeping 130

SiteMinder

MARCH 17, 2025

A hotel director oversees the daily operations of a hotel, ensuring everything runs efficiently while delivering a high standard of guest service. Theyre responsible for key areas such as staff management, guest satisfaction, and financial performance, all while aligning the hotels activities with broader business goals.

Guest Satisfaction 52

Guest Satisfaction Book Blog Information 52

Revenue Hub

MAY 26, 2023

And when your hotel’s online rankings improve, you can increase your prices. In simple words, enhancing guest experience can lead to stronger brand value, more sales, and increased revenue. What are the 3 Important Components of Guest Experience? They are likely to recommend your property to their friends.

Housekeeping 98

Housekeeping Reservations Communication Information 98

Hotelogix

FEBRUARY 28, 2025

Housekeeping schedules can be optimized, maintenance needs predicted before issues arise, and guest requests handled instantly. AI-powered pricing systems ensure that room rates adjust dynamically based on demand, just like airline tickets. AI helps by making operations smoother behind the scenes.

Concierge 130

Concierge Guest Services Book Demo 130

SiteMinder

AUGUST 1, 2024

Assess their pricing, services, marketing strategies, and customer reviews. Target audience: Define your ideal guest profile, including their demographics, interests, and travel habits. Key personnel: List any other essential personnel, such as the general manager, head chef, head of housekeeping, and sales manager.

Travel and Tourism 95

Travel and Tourism Competitive Analysis Pricing Budgeting 95

Hotel Business

JULY 9, 2024

OpenSpace provides algorithm-based pricing for meetings and events, including weddings, incentives and conferences, enabling hotels to dynamically yield all function spaces, including external spaces such as gardens. “The

Accounting 104

Accounting Concierge Book Communication 104

Les Roches

DECEMBER 30, 2023

Our programs combine teaching and mentorship from industry leaders with exclusive access to prestigious internships Bachelor of hospitality management Difference between guest services and customer service While guest services and customer service are often used interchangeably, there are subtle differences that separate them.

Guest Services 95

Guest Services Concierge Definition Customer Service 95

Hotelogix

JANUARY 2, 2025

This kind of customization makes guests happier and more likely to come back. Technologies like self-check-in/check-out in hotels , systems to manage housekeeping, and ways to control inventory make operations smoother letting staff focus on giving great service instead of getting stuck with paperwork.

Training 100

Training Pricing Concierge Book 100

SiteMinder

OCTOBER 11, 2022

Customer service is the main purpose of these roles, so the department must be designed in a way that allows for easy and comfortable customer interaction. As the main guest service department in a hotel, front office functions include: Answering phones. Greeting guests upon arrival. Checking guests in.

Front of House 59

Front of House Maintenance Housekeeping Back of House 59

SiteMinder

MAY 8, 2024

An Airbnb property management service is designed to streamline your short-term rental operations by handling essential tasks such as listing optimisation, guest communication, and check-in/check-out logistics. Some companies might also charge additional fees for services such as cleaning, maintenance, and special guest services.

Property Management 52

Property Management Maintenance Communication Housekeeping 52

SiteMinder

OCTOBER 11, 2022

A revenue manager’s job is to set hotel prices. Guest services hotel positions. The night auditor is in charge of checking in guests, taking reservations and handling any request during night hours. Housekeeping positions in a hotel. Housekeeping positions in a hotel vary depending on the size of the hotel.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

Les Roches

JULY 4, 2024

From front office operations and housekeeping to food and beverage management, revenue optimization and marketing strategies, hotel managers have to oversee everything that happens in the hotel or resort. Students need to learn how to analyze market demand, set pricing strategies and use revenue management tools and techniques.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Events Guest Services 52

Les Roches

JULY 5, 2024

From boutique hotels to luxury resorts, hotel managers play a pivotal role in maintaining high standards of service, maximizing revenue and making a welcoming and hospitable environment for guests and staff alike. Crucially, internships often give you experience in managerial roles rather than entry-level positions.

Event Coordination 52

Event Coordination Housekeeping Training Front Desk Operations 52

eZee Absolute

AUGUST 27, 2024

On one occasion, they even missed a crucial opportunity to adjust pricing during a peak season, leading to lost revenue that could have been easily captured with the right tools in place. This data-driven approach enabled Hotel The Saneer to make informed decisions, optimize their pricing strategies, and maximize revenue.

Reservations 52

Reservations Guest Services Housekeeping Pricing 52

SiteMinder

NOVEMBER 30, 2023

These technologies are designed to automate routine tasks, free up staff for personalised guest services, and provide valuable data insights for improved operations and guest satisfaction. If they did, 36% would be likely to pay more for their services, including hotel rooms.

Guest Satisfaction 52

Guest Satisfaction Book Property Management Pricing 52

Les Roches

JULY 9, 2024

While an associate degree or diploma may be sufficient for entry-level positions such as bartender, server or housekeeper, most hospitality employers prefer a bachelor’s degree for senior positions. If you aspire to climb the ranks, you could aim for a job in hotel management.

Housekeeping 52

Housekeeping Customer Service Front Desk Operations Events 52

Les Roches

JULY 4, 2024

They cover a broad range of topics, including hotel administration, guest services, marketing and financial management. They include a wide range of topics relevant to hotel management, including front office management, housekeeping, food and beverage service and revenue management.

Housekeeping 52

Housekeeping Scheduling Travel and Tourism Training 52

Les Roches

SEPTEMBER 3, 2024

Managing such a hospitality venue involves a wide range of duties, from overseeing housekeeping and food service to guest relations and maintenance. The primary goal is to maximize operational efficiency, which directly impacts guest satisfaction. What is hotel operation management?

Travel and Tourism 52

Travel and Tourism Housekeeping Maintenance Guest Satisfaction 52

SiteMinder

SEPTEMBER 10, 2023

Food and beverage revenue : Calculate expected earnings based on average spend per guest, expected footfall, and any seasonal promotions or events. Operational expenses: Break down operational costs into granular categories like utilities, maintenance, housekeeping, front desk operations, and security.

Budgeting 59

Budgeting Maintenance Front Desk Operations Document 59

Revenue Hub

MAY 18, 2023

The right PMS can also automate processes such as room assignments and inventory management to help reduce the workload for front desk staff, giving them more time to focus on delivering exceptional guest service. However, preparation is key to being successful at renegotiating.

Front Desk Operations 98

Front Desk Operations Cost Reduction Book Training 98

Les Roches

SEPTEMBER 23, 2024

Mark-up on supplies and services Hotel management companies often generate additional revenue through mark-ups on supplies and services provided to the properties they manage. They use their purchasing power to buy goods and services in bulk at lower costs, then charge the hotel a marked-up price for smaller quantities.

Budgeting 52

Budgeting Training Guest Satisfaction Housekeeping 52

SiteMinder

NOVEMBER 22, 2023

In hotel event management, the manager acts as a liaison between the hotel and the client, coordinating with various departments such as catering, housekeeping, and technical support to deliver a seamless experience. Pricing & marketing Developing a strategic pricing model is key to attracting the right audience while maximising revenue.

Events 59

Events Budgeting Book Workshop 59

Les Roches

JUNE 25, 2024

Accreditation means the course meets established quality standards and is recognized by employers Curriculum and course content: evaluate the modules in the course to check they cover all the main aspects of hotel management, including guest services, operations management, finance, marketing and leadership.

Travel and Tourism 52

Travel and Tourism Events Scheduling Guest Satisfaction 52

Les Roches

OCTOBER 10, 2023

These include: Hospitality manager Hotel management Resort management Event management Back-of-house and housekeeping management Food and beverage director Careers in luxury hospitality Revenue and finance management. You’ll be looking at supply vs demand, expenses and different pricing strategies.

Travel and Tourism 52

Travel and Tourism Training Concierge Hospitality Management 52

Les Roches

SEPTEMBER 19, 2024

This sets a standard for brand reputation and guest satisfaction, ultimately driving more profits for the organization. For example, when customers are confident in the high standard of hotel services, they are more willing to pay premium prices. There are numerous benefits to this approach.

Guest Satisfaction 52

Guest Satisfaction Training Travel and Tourism Workshop 52

Larry Mogelonsky

FEBRUARY 19, 2025

Because theres no one present in the room, guests can change and put on a special Aescape-designed outfit no locker room visit required then play around on the machines touchpad to select the massage that best suits their needs. With a hefty price tag and at 2.5

Presentation 130

Presentation Guest Satisfaction Housekeeping Marketing 130

Revenue Hub

FEBRUARY 27, 2023

Though prices and demand are at all-time highs, costs are through the roof — rising labor costs, supply costs, property maintenance costs, etc. Everything from additional guest services , to in-stay purchasing, happy hours at the bar, to a flash-sale local tour impacts this metric. You can’t win at what you don’t measure.

Article 97

Article Housekeeping Maintenance Information 97

Revenue Hub

FEBRUARY 3, 2025

Advanced Capacity: Beyond Physical Limits While basic capacity focuses on these tangible constraints, advanced capacity takes a broader perspective that encompasses every aspect of the guest journey. This involves aligning housekeeping, front office, food and beverage, sales, and revenue management to ensure each department works together.

Pricing 75

Pricing Reservations Guest Satisfaction Housekeeping 75

Hotelogix

JANUARY 21, 2025

It automates everything - reservations, housekeeping , check-ins, check-outs, accounting, marketing, distribution , etc., allowing staff to provide exceptional guest services rather than getting bogged down by mundane administrative tasks. How does a Hotel PMS help? A cloud-based Hotel PMS is pivotal in this transformation.

Demo 100

Demo Guest Satisfaction Communication Housekeeping 100