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Guide To Enhance Guest Experience at Your Hotel

Hotelogix

With actionable strategies and insights into the latest trends, this guide is essential for anyone looking to elevate their guest service capabilities and enhance guest experience.    What is Guest Experience? It's the overall feeling, impression, and satisfaction a guest takes away from their stay.

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How Google Calendar Simplifies Room Bookings?

Hotelogix

Even though there are loads of reservation tools out there, many small hotel operators are going with something they already know how to use: Google Calendar. From ensuring guest satisfaction to m anaging room inventory , keeping accurate track of bookings stands out as a crucial function. But Let’s find out.

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Exploring the world of guest services: from definitions to job descriptions

Les Roches

Introduction In today’s service-oriented world, exceptional guest services are essential. Catering to the needs of guests and ensuring their satisfaction is a fundamental aspect of running a successful hospitality business and achieving customer excellence. What are guest services?

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Innovative insurance for hoteliers: How the BeSafe and SiteMinder partnership drives revenue and guest satisfaction

SiteMinder

BeSafe Rate allows hoteliers to offer insurance during the booking process, providing flexibility and protection for guests while helping hotels capture more prepaid bookings. With SiteMinders reach and ease of use, this integration becomes an attractive option for hotels looking to maximise revenue and enhance guest satisfaction.

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Automation in the Hotel and Motel World

InnQuest

In today’s fast-paced digital world, hotel and motel operators must be able to keep pace with the needs of guests on an individual basis. Automated check-in and check-out kiosks, robot room service attendants and digital concierges are some of the ways that hotels are looking to cut costs and improve customer service.

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Impact of Data Silos and Diminished Guest Experience

Revenue Hub

Unfortunately, the hotel tech stack is far from a neat flow of seamlessly integrated solutions, with data flowing freely between them. Almost all hotels use some sort of a post-stay survey that is sent to the guest after checkout. The hotel obliges, transferring her to a room away from the city sounds.

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Product vs service: unveiling key differences

Les Roches

Service is an art Ready to pursue excellence in hospitality management? The main distinguishing features are: Guest services primarily focuses on welcoming guests and ensuring their comfort. We’ll also look at tangibles versus intangible elements, costs and returns.