Hotelogix

JANUARY 10, 2025

Even though there are loads of reservation tools out there, many small hotel operators are going with something they already know how to use: Google Calendar. From ensuring guest satisfaction to m anaging room inventory , keeping accurate track of bookings stands out as a crucial function. But Let’s find out.

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Book Reservations Scheduling Housekeeping 100

Modern Restaurant Management

FEBRUARY 17, 2025

"It would become more important for restaurants and hotels to work with partners they can trust – ones who have similar values to them. AI has the potential to revolutionize hiring processes, employee training, and even workforce scheduling, leading to more efficient operations and improved guest services.

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POS Systems Scheduling Pricing Guest Services 88

InnQuest

SEPTEMBER 5, 2023

At a glance: What is Hotel Inventory Management? Managing your hotel’s inventory efficiently can significantly impact your bottom line, guest satisfaction and overall operational effectiveness. Firstly, What is Hotel Inventory Management? These components are critical to delivering a comprehensive guest experience.

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Guest Satisfaction Maintenance Pricing Book 218

SiteMinder

MARCH 16, 2025

What is a hotel operations manager? A hotel operations manager is responsible for overseeing the day-to-day functions of a hotel, ensuring seamless coordination between departments, maintaining high service standards, and optimising overall efficiency. With the global hotel and resort industry valued at $1.5

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Hotelogix

SEPTEMBER 12, 2024

What is Hotel PMS? A Hotel Property Management System (Hotel PMS) is software that helps hotels efficiently organize, schedule, and manage their daily operations. Also known as hotel software, it functions as the nerve centre of hotel operations, facilitating a smooth flow of interdepartmental information.

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SiteMinder

MARCH 17, 2025

What is a hotel director? A hotel director oversees the daily operations of a hotel, ensuring everything runs efficiently while delivering a high standard of guest service. Success as a hotel director hinges on a blend of strategic vision, operational expertise, and interpersonal skills. Not necessarily.

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Guest Satisfaction Book Blog Information 52

Revenue Hub

JULY 8, 2024

Imagine this: From the moment a guest books their stay until their final farewell, you can offer personalized communication that leaves a lasting impression. In today’s fast-paced world, SMS automation is revolutionizing how hotels interact with their guests, ensuring every interaction is seamless, timely, and meaningful.

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Housekeeping Reservations Scheduling Article 106

Hospitality Net

SEPTEMBER 5, 2023

August 31, 2023 – VAI Resort, a $1 billion, 60-acre oasis featuring a 1,100-room luxury hotel scheduled to open in 2024 in Glendale, Arizona, has partnered with Hapi and Salesforce to personalize and differentiate guest service across the entire resort. MIAMI and GLENDALE, Ariz.,

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Scheduling Guest Services 103

Revenue Hub

MARCH 21, 2024

In the hospitality industry, AI’s impact is becoming increasingly significant, offering unprecedented opportunities to enhance hotel operations and guest experiences. By integrating AI into back-end processes, hotels will achieve significant improvements in inventory management, staffing decisions, and maintenance scheduling.

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Guest Satisfaction Maintenance Article Scheduling 98

Hotelogix

FEBRUARY 28, 2025

Does Your Hotel Feel Personal or Just Functional? A guest walks into a hotel after a long journey. Instead, they fumble with a self-service kiosk, receive a generic welcome email , and struggle to get a quick response from a chatbot. The best hotels use technology to enhance guest experience, not replace human warmth.

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Hotelogix

OCTOBER 19, 2023

Managing daily hotel operations is undoubtedly a complex and stressful task. We are talking about the Hotel Property Management System, also called the Hotel PMS System. In fact, today, when we say digitization of hotel operations, it indicates the adoption of the Hotel PMS System. You are right. Stay tuned. 

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Hotelogix

AUGUST 6, 2024

Moving from merely managing hotel revenue to maximizing profit is a critical transformation that ensures your property's long-term success. This shift requires a comprehensive approach integrating cost control, strategic marketing, and top-notch guest services. Read Also: What is Dynamic Pricing in Hotels?

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Travel and Tourism Book Pricing Training 130

eZee Absolute

AUGUST 29, 2023

This is where hotel improvement ideas come in. Streamlined hotel operations can significantly impact a hotel’s bottom line by enhancing guest retention , attracting positive reviews, and optimizing resource utilization. Hotel operations play a crucial role in defining the guest experience.

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Housekeeping Training Guest Services Communication 91

Revenue Hub

MAY 30, 2023

In the cut-throat arena of the hotel industry, the defining metric of success isn’t just revenue – it’s guest satisfaction. NB: This is an article from Lybra , one of our Expert Partners Guests today are discerning, value-driven consumers who demand seamless service, personalized experiences, and excellent value for their money.

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Guest Satisfaction Pricing Article Scheduling 96

Revenue Hub

FEBRUARY 21, 2024

Hoteliers would love nothing more than for their guests to keep coming back to their hotels over and over again. NB: This is an article from BEONx , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date What is a Guest-Centred Hotel?

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Communication Customer Service Housekeeping Article 109

Hotelogix

SEPTEMBER 13, 2024

The hotel star rating system is a method around the world to give travelers insight into a hotel’s amenities, service level, and overall quality. This system can vary slightly from one country to the next but always provides a guide for determining the standards of a hotel. What Is the Hotel Star Rating System?

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Maintenance Travel and Tourism Customer Service Concierge 100

Hotelogix

SEPTEMBER 13, 2024

The hotel star rating system is a method around the world to give travelers insight into a hotel’s amenities, service level, and overall quality. This system can vary slightly from one country to the next but always provides a guide for determining the standards of a hotel. What Is the Hotel Star Rating System?

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Maintenance Travel and Tourism Customer Service Concierge 100

Hotel Business

OCTOBER 19, 2023

The Elser Hotel & Residences, a new luxury residential tower in Downtown Miami with a full-service hotel program managed by Highgate , has added in-house wellness services by Pinecrest Wellness – Downtown. For more on the guest services offered by The Elser, see the October issue of Hotel Business.

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Training Guest Services Program Management Scheduling 75

Hotelogix

AUGUST 26, 2024

Creating a warm and inviting atmosphere for your guests begins with the perfect welcome letter at a hotel. Here’s a comprehensive guide on crafting the ideal hotel welcome letter, including what to include, benefits, templates, and occasions for sending it. What Is a Hotel Welcome Letter?

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SiteMinder

SEPTEMBER 7, 2023

What are hotel fees? Hotel fees encompass a range of extra charges guests may pay for amenities and services. However, they are more than just additional charges on a guest’s bill. They can also be strategic revenue boosters that can significantly elevate your hotel’s profitability.

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Book Valet Services Travel and Tourism Maintenance 105

Larry Mogelonsky

DECEMBER 11, 2023

The start of the fourth quarter brings on the all-too-important annual tradition of budget planning for next year, and yet 2024 ‘s specific challenges have given the more heavily integrated hotel technologies a unique time to shine. How is this done, though?

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Housekeeping Maintenance Scheduling Property Management 100

SiteMinder

OCTOBER 11, 2022

Guests in a hotel may only interact with a handful of people, but behind the scenes there are many different hotel staff positions. And, depending on the size of the hotel, this can easily translate to dozens of on-duty staff at any given time. Front of house positions in a hotel. Hotel manager.

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Revenue Hub

MAY 18, 2023

NB: This is an article from Xotels Is there anything more pressing on the minds of hoteliers, preventing them from having sleepless nights thinking about how to bring down their hotel`s cost and keep their business afloat? What is Cost Control in a Hotel? Establishing benchmarks: Allows you to compare results vs. other similar hotels.

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Front Desk Operations Cost Reduction Book Training 98

Hotel Business

OCTOBER 5, 2023

Other participants agreed on the importance of training and engaging the “whole person” in staffing and service decisions. Majestic Hotels CEO Henry spoke for the younger generations, noting that quality of life and diversity of experience are keys to building respectful, mutually productive relationships with the new generation of workforce.

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Training Housekeeping Scheduling Guest Services 116

SiteMinder

SEPTEMBER 6, 2023

The online hotel booking process is how guests book and pay for a stay at your hotel. This process is made possible by your hotel’s website, open 24/7 to greet potential guests and turn their interest into confirmed stays. Table of contents Why is an online booking process important for hotels?

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Book Reservations Blog Information 98

Revenue Hub

OCTOBER 17, 2023

NB: This is an article from Robert O’Halloran , Professor Director, School of Hospitality Leadership at East Carolina University A new hotel to some is just another place some travelers cannot afford to stay. That is said tongue and cheek but in the current hotel landscape, the efforts by lodging decision makers have been on room rates.

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Pricing Marketing Training Book 109

Hotel Business

JULY 26, 2023

By focusing on preventive measures, hotels can minimize these inopportune infestations. Bed bug prevention leads to significant time and resource savings for your staff—and an unmarred stay for your guests. This all leads to improved operational efficiency, increased guest satisfaction, and a healthier bottom line.

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Training Guest Satisfaction Housekeeping Scheduling 98

STAAH

MARCH 24, 2025

In 2018, the company launched Alexa for Hospitality , giving travelers the ability to ask Echo questions, to have Echo connect them to guest services, to play music and more through voice. Not all hotel guests were happy about the move , especially on the heels of privacy breach headlines related to the technology at the time.

Book 52

Book Concierge Blog Scheduling 52

SiteMinder

AUGUST 1, 2024

What is a hotel business plan? A hotel business plan is a comprehensive document that outlines your hotel’s goals, strategies, and financial projections. It serves as a roadmap for your hotel’s success, helping you attract investors, secure funding, and make informed decisions about your operations.

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Travel and Tourism Competitive Analysis Pricing Budgeting 95

NV Hotels

NOVEMBER 7, 2023

In the ever-evolving landscape of the hospitality industry, the adoption of Real-Time Location Systems (RTLS) is paving the way for a revolution in guest services and hotel operations. RTLS utilizes a network of sensors and tags to track the precise location of assets, staff, and guests within a hotel’s premises.

Housekeeping 52

Housekeeping Guest Satisfaction Customer Service Information 52

Hospitality Net

APRIL 28, 2023

Hotel managers have a thorny challenge to solve: they must ensure exceptional guest service, while dealing with staff scheduling challenges and punishing turnover. While other service businesses like restaurants and retail stores close after business hours, hotels are always open.

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Scheduling Guest Services 40

Les Roches

JULY 4, 2024

How long is an online hotel management course 4th July, 2024 In this article In recent years, online education has emerged as a flexible and convenient option for people looking to pursue their passion for hotel management while balancing other commitments. With the hotel industry growing by 3.7%

Housekeeping 52

Housekeeping Scheduling Travel and Tourism Training 52

Les Roches

JULY 5, 2024

How can I learn hotel management? 5th July, 2024 In this article The hotel and tourism industry is growing and is estimated to be worth more than $11,000 billion USD in 2029. What is hotel management?

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SiteMinder

OCTOBER 11, 2022

A hotel is very much like a swan swimming on a lake. So who are the people who make sure that a hotel building functions properly? Where are all the different hotel departments located and what exactly do they all do? Where are all the different hotel departments located and what exactly do they all do? Table of contents.

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Front of House Maintenance Housekeeping Back of House 59

Les Roches

JUNE 25, 2024

How to pick the right online hotel management course for your career 25th June, 2024 In this article In today’s competitive hospitality industry, staying ahead requires not just passion, but also expertise and proper education. The hotel industry accounts for more than 1.2 The hotel industry accounts for more than 1.2

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Travel and Tourism Events Scheduling Guest Satisfaction 52

Les Roches

JULY 3, 2024

From reception to management: Hotel careers in Dubai 3rd July, 2024 In this article Dubai, with its glittering skyline, opulent resorts and rich culture, is a destination of hospitality excellence on the global stage. In this article, we will explore the range of hotel company careers in Dubai, from reception to management.

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Les Roches

SEPTEMBER 16, 2024

While hotels aim to surpass standards and build a loyal customer base, hotel inspectors work behind the scenes to support these efforts in all kinds of venues, from boutique hotels to major hotel chains. Join us as we look into this unusual hotel job and how to get started. trillion in 2023.

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Guest Satisfaction Maintenance Travel and Tourism Regulatory Compliance 52