SiteMinder

FEBRUARY 29, 2024

To educate employees on health and safety standards, emergency procedures, and regulatory compliance to ensure a safe environment for guests and staff. To keep pace with evolving industry trends, such as sustainability practices, digital transformation, and changing guest expectations.

Training 52

Training Customer Service Communication Guest Satisfaction 52

Les Roches

SEPTEMBER 16, 2024

Providing recommendations for improvement Based on their report, inspectors offer practical suggestions to hotel management for improving operations and guest services. These suggestions may involve updates to cleaning protocols, staff training programs, maintenance schedules or guest amenities.

Guest Satisfaction 52

Guest Satisfaction Maintenance Travel and Tourism Regulatory Compliance 52

Les Roches

JUNE 24, 2024

Understanding the hotel management industry Hotel management involves overseeing hotel operations and administration of hospitality establishments, including resorts, motels and other lodging facilities.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Revenue Projections Communication 52

Les Roches

SEPTEMBER 20, 2024

This includes taking responsibility for driving profitability and improving guest satisfaction through hotel asset management. This is not to be confused with hotel general management, which has a broader scope. In contrast, a hotel asset manager views the business through a financial lens.

Strategic Planning 52

Strategic Planning Guest Satisfaction Training Regulatory Compliance 52