Revenue Hub

OCTOBER 17, 2023

Where was the value for the price paid? I appreciate it is a tough time and the recovery post COVID-19 takes time, but prices continue to increase while service and value may not keep pace. Lodging operators need to focus revenue management system on the total hotel experience inclusive of rate, operations, and marketing.

Pricing 109

Pricing Marketing Training Book 109

Les Roches

JULY 4, 2024

As the hospitality industry continues to embrace technological advancements, getting a degree in hospitality management online has become more popular, attracting students from a wide range of backgrounds. Let’s review some of the main things you will learn in an online hospitality management degree.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Events Guest Services 52

Les Roches

JULY 18, 2023

When we’re at a hotel, resort or other hospitality venue, we often say we expect good customer service. This is vital in the hospitality industry where customers are the lifeblood of the business and, if you want a career in hospitality management , you’ll need to understand customer service.

Customer Service 52

Customer Service Guest Satisfaction Guest Services Training 52

Les Roches

JULY 5, 2024

Educational pathways to learning hotel management From formal degree programs to online courses and vocational training, there are plenty of options that offer valuable training and skills important for success in hotel management.

Event Coordination 52

Event Coordination Housekeeping Training Front Desk Operations 52

Revenue Hub

JULY 12, 2024

On the other hand, meeting or exceeding guest expectations brings measurable business benefits, and the guest experience gap presents a golden opportunity. While price and quality remain paramount in lodging choices, positive experiences significantly influence booking decisions, especially in hospitality (74%).

Guest Satisfaction 62

Guest Satisfaction Book Article Reservations 62

Les Roches

JUNE 25, 2024

This opens up opportunities for individuals who may not have access to traditional education Cost-effectiveness: an online hospitality management program will often come at a fraction of the cost of traditional on-campus programs. Online education has revolutionized the way we learn and acquire new skills.

Travel and Tourism 52

Travel and Tourism Events Scheduling Guest Satisfaction 52

Les Roches

OCTOBER 10, 2023

There are lots of career paths you can consider in the hospitality industry, especially once you have completed professional qualifications such as a hotel management degree. alvarez/E+ via Getty Images High-paying hospitality careers are in demand because they appeal to a lot of people.

Travel and Tourism 52

Travel and Tourism Concierge Training Hospitality Management 52

Les Roches

JUNE 24, 2024

Understanding the hotel management industry Hotel management involves overseeing hotel operations and administration of hospitality establishments, including resorts, motels and other lodging facilities.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Revenue Projections Communication 52

Les Roches

JULY 2, 2024

Hospitality management roles in Dubai A lot of the highest-paid roles are management positions. Pursue a degree in hospitality management Consider obtaining a degree in hospitality management or a related field from a reputable institution. Here are some steps to help you prepare for success.

Travel and Tourism 52

Travel and Tourism Concierge Catering Guest Satisfaction 52

Les Roches

SEPTEMBER 23, 2024

Mark-up on supplies and services Hotel management companies often generate additional revenue through mark-ups on supplies and services provided to the properties they manage. They use their purchasing power to buy goods and services in bulk at lower costs, then charge the hotel a marked-up price for smaller quantities.

Budgeting 52

Budgeting Training Guest Satisfaction Housekeeping 52

Les Roches

JUNE 26, 2024

Let’s look at some of the most common available for aspiring hotel managers. Bachelor of business administration in hospitality management This degree type combines foundational business principles with specialized coursework in hospitality management.

Guest Satisfaction 40

Guest Satisfaction Front Desk Operations Travel and Tourism Hospitality Management 40

Les Roches

JULY 9, 2024

Boost your hospitality knowledge and skills With our industry-leading tutors and exciting internship opportunities, you can kick-start your career in hospitality management. Bachelor in hospitality management How to get a job at a hotel with no experience If you lack hotel experience, start by applying for entry-level positions.

Housekeeping 52

Housekeeping Customer Service Front Desk Operations Events 52

SiteMinder

NOVEMBER 18, 2024

Supplier and vendor management : Coordinating with local suppliers for accommodations, catering, and services. DMCs have established relationships with trusted vendors, ensuring high-quality services and better pricing.

Travel and Tourism 52

Travel and Tourism Events Catering Book 52

Les Roches

JULY 4, 2024

Executive online courses Certificate programs Longer courses that usually last between six months to a year and offer comprehensive education on various aspects of hotel operations and management. They cover a broad range of topics, including hotel administration, guest services, marketing and financial management.

Housekeeping 52

Housekeeping Scheduling Travel and Tourism Training 52

Revenue Hub

MAY 18, 2023

Operational efficiency: By eliminating unnecessary expenses and streamlining processes, hotels can improve their operational efficiency and provide better service to guests. Marketing By choosing the right marketing tools, such as a robust CRM system, hotels can capture and store guest data from all distribution channels.

Front Desk Operations 98

Front Desk Operations Cost Reduction Book Training 98

Les Roches

SEPTEMBER 3, 2024

This highlights the vital role of the maintenance department, which keeps the hotel’s infrastructure running with prompt preventive and timely breakdown services. Accounts and finance A strong financial foundation enables a hotel to offer competitive pricing and improves the guest experience.

Travel and Tourism 52

Travel and Tourism Housekeeping Maintenance Guest Satisfaction 52

Les Roches

SEPTEMBER 19, 2024

This sets a standard for brand reputation and guest satisfaction, ultimately driving more profits for the organization. For example, when customers are confident in the high standard of hotel services, they are more willing to pay premium prices. There are numerous benefits to this approach.

Guest Satisfaction 52

Guest Satisfaction Training Travel and Tourism Workshop 52

Les Roches

JANUARY 19, 2024

Hotel operations Operating a hotel involves meticulous coordination, starting from managing room reservations to supervising staff members. Every hotel plan should outline its sources of income, which usually comprise room revenue, food and beverage, and sometimes income from spa or banqueting services.

Marketing 52

Marketing Accounting Book Training 52