Remove Guest Satisfaction Remove Travel and Tourism Remove Vendor Management
article thumbnail

What it’s like to work in hotel operations management

Les Roches

Managing such a hospitality venue involves a wide range of duties, from overseeing housekeeping and food service to guest relations and maintenance. The primary goal is to maximize operational efficiency, which directly impacts guest satisfaction. Why is managing hotel operations so important?

article thumbnail

What is a destination management company (DMC)? Guide for hotels

SiteMinder

Also referred to as a DMC , it works as a strategic partner for you, helping to provide authentic and well-organised experiences for your guests. What is the difference between destination management companies and travel agencies? They tailor their services to create unique, curated experiences.