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Hotels invested heavily in contactless technology, enhancing guest convenience and safety. The rise of wellness tourism and eco-friendly initiatives set new benchmarks for guestsatisfaction. This integration ensures a modern and comfortable stay, aligned with guest expectations.
In the highly competitive landscape of the tourism industry, accommodation managers and property owners are constantly seeking innovative ways to maximize their revenue. Enhanced Guest Experience: Flexibility is a key factor in guestsatisfaction.
Todays travelers are more eco-conscious, seeking accommodations that reflect their values. As hoteliers, investing in green practices is not just about reducing environmental impact; its also a strategic move to attract and retain guests who prioritize sustainability.
The market is becoming increasingly competitive for independent accommodation providers, with large hotel chains quickly adapting and OTAs investing to capture travellers. The advancement of self-booking tools means business travellers can easily browse options to make informed decisions that meet their requirements.
What is sustainable tourism? Sustainable tourism is an approach designed to minimise the environmental impact of hotels and other travel service providers, while supporting local communities and promoting long-term economic viability. Table of contents Why is sustainable tourism important?
Find your passion: Sharjah tourism careers 3rd July, 2024 In this article Located along the shores of the Arabian Gulf, Sharjah is a hub of culture, heritage and innovation in the United Arab Emirates(UAE). In this article, we will explore tourism careers in Sharjah.
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By becoming a local entertainment hotspot, you not only attract guests but also draw in the surrounding community, thereby increasing foot traffic and revenue from food and beverage sales. By tapping into the growing demand for experiential dining , hotels can enhance guestsatisfaction and drive additional F&B revenue.
Building solid partnerships: Collaborate with local businesses and tourism boards for mutual referrals. Participate in travel trade shows and online travel forums to network and attract new guests. Enhanced online presence: List your property on multiple popular and leading OTAs and travel websites.
Showcase staff members going extra mile to ensure guestsatisfaction and top-notch hospitality. Local Attractions and Activities: Feature nearby attractions, landmarks, and events to help guests plan their itinerary. Provide insider tips and recommendations for exploring the local area.
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The hotel star rating system is a method around the world to give travelers insight into a hotel’s amenities, service level, and overall quality. Depending on the region, the evaluation is carried out by independent assessors or national tourism organizations. Who Rates Hotels in the Star Rating System?
The hotel star rating system is a method around the world to give travelers insight into a hotel’s amenities, service level, and overall quality. Depending on the region, the evaluation is carried out by independent assessors or national tourism organizations. Who Rates Hotels in the Star Rating System?
If you’re passionate about creating great guest and customer experiences, the hospitality and tourism industry offers many exciting career opportunities. Hospitality and tourism is a booming area with great opportunities to progress or move into more niche areas. What is the tourism industry?
The travel and tourism industry has undergone a reawakening. Yet, while visitor numbers are returning to normal, guests are still feeling somewhat green. In 2023, a notable 69% of holidaymakers are actively seeking out sustainable travel options. The latest forecasts project 37.5
Sleep tourism may be a relatively new buzz term, but for hospitality it isn’t really anything novel; it’s an extension and more deliberate expansion of what hotels aim to achieve each and every night. After all, one of the hallmarks of guestsatisfaction, and a core part of any hotelier’s duty of care, is whether or not the guest slept well.
To avoid this situation, hoteliers must implement sales strategies that attract guests and ensure a steady flow of business, even during the slower travel season. A vacant or nearly empty hotel can leave a negative impression on guests.
On one side, you have OTAs (online travel agents) that are vital distribution partners to liquidate unsold inventory and put heads in beds. Customer trust: Many travellers trust OTAs due to their established reputation and user-friendly platforms. Equally managing OTA relationships will help ensure you maximise your spend with them.
The demand for hotel accommodations is closely linked to the demand for travel to a specific destination. NB: This is an article from Demand Calendar Factors such as the destination’s appeal for tourism, business events, cultural festivals, and other attractions are the primary drivers of the demand for overnight stays.
Analytics in the hospitality industry refers to the systematic computational analysis of data or statistics related to various aspects of hospitality operations, including hotels, restaurants, travel, and tourism. This can significantly enhance guestsatisfaction and loyalty. It sounds fantastic, in theory.
This eco-friendly haven has been a tranquil retreat for travelers seeking a perfect blend of serenity and comfort. Situated in the bustling tourism hub of Goa, the competition was fierce year-round. The resort’s reduced environmental impact became a compelling selling point, attracting eco-conscious travelers.
In addition to pre-stay upselling, in-stay upselling allows hoteliers to unlock another dimension that leads to enhanced revenue and guestsatisfaction. In-stay upselling reminds guests of services they might have missed when booking their room and allows them to book these deals throughout their stay. Below you will.
Modern travellers seek enhanced personalised experiences and seamless technology integration. Moreover, the rising number of online booking platforms and alternative accommodation providers has intensified competition, and recent studies show that the average traveller looks at 38 different websites before committing to accommodation.
The travel and tourism industry continues to be highly competitive, with people eager to travel again and hotels and chains vying for business against online travel agencies, vacation rentals, and booking sites. of travelers worldwide book accommodations via mobile devices.
NB: This is an article from berner+becker , one of our Expert Partners But instead of violins and cellos, you’re working with bookings, rates, staff schedules, and guestsatisfaction. This can range from global economic conditions, political stability, tourism trends, or even the weather! So what’s all this data good for?
Exciting hospitality careers that allow you to travel 27th June, 2024 In this article Does the idea of a traditional office job leave you yearning for adventure? Get ready to find a career path where every day brings a new adventure and every guest becomes a part of your unique travel story.
Many hotels collect guest data with the guest’s permission but how many truly use it effectively? use their phones exclusively during the research phase of their travel. With billions of users globally on social media and travel review sites every day and the global revenue of travel apps estimated at close to $390.5
Have you ever had guests ask for recommendations on authentic local dishes or seek out hidden gems in your town? I recall a visit to the breathtaking Andaman Islands last year, where I met a couple—one of them a seasoned travel blogger. Let’s explore the power of experiential travel and set your property apart.
No doubt many of you, like the two of us, have suffered from poor sleep at times, so beyond examining the latest advancements in smart mattresses and bedding appliances our hope is that this article also inspires you to think more deeply about how you sleep in order to feel refreshed while traveling and at home.
Marketing strategy: Highlight your key marketing initiatives, such as online advertising, social media engagement, or partnerships with travel agencies. Target market: Define your ideal guest profile, including their demographics, interests, and travel habits. Research your direct competitors and indirect competitors (e.g.,
When a hotel does in fact go through the meticulous process of creating a strong sense of community, the results are nothing short of magical, and this is reflected through a positive impact on guestsatisfaction, demand and the ability to grow rate.
NB : This is an article from Infor Subscribe to our weekly newsletter and stay up to date The good news is that the outlook remains promising, with recent Expedia data revealing that almost half of people prioritize travel more now than they did pre-pandemic, and nearly 80% plan to embark on leisure travel into 2024.
The properties that have meaningfully increased their direct booking rates, overall loyalty and guestsatisfaction have done so by fully committing to a data-driven approach that forges memorable moments across every interaction point along each guest’s journey. Personalization is critical. billion (USD).
Today, Ping Nakara Boutique Hotel and Spa is beloved by international travellers for its nostalgic appeal and exceptional hospitality. “Our goal is to make every guest feel like they are returning home with each visit, fostering a desire to come back again and again,” expressed Ms.
When most of us are primed with the term ‘hotel technology’, we conjure thoughts of the PMS, guest profile data, inventory distribution, cabling infrastructure, energy management, credit card processing, cybersecurity and the like. We see this in the growth of sleep tourism and the wellness retreats industry.
The company targets lively neighbourhoods and main demand drivers for tourism and business travellers. We are at the forefront of digitising and elevating the entire travel experience, continuously seeking innovative ways to deepen the connection between our guests and their preferred urban destinations. “We
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Understanding hotel management Managing a hotel or other tourism venue covers a broad range of roles and responsibilities, all of which are vital to the success of the business. Hospitality and tourism management fundamentals All hospitality education courses should include a comprehensive understanding of the key industry basics.
Table of Content Sustainable Practices Technology Integration Health and Safety Food and Beverage Trends Wellness and Well-being Marketing and Branding Revenue Strategies Sustainable Practices According to a survey conducted by Trip.com, 69% of travellers actively seek out sustainable travel options.
Duties include strategic planning, financial management and ensuring adherence to brand standards while monitoring and maintaining high levels of guestsatisfaction. They also build relationships with corporate clients, travel agencies and event planners to drive bookings and increase occupancy rates.
With travel and larger gatherings constrained due to the pandemic, gift cards are a popular choice. The crucial intent to return metric also became more positive during November, an encouraging sign showcasing restaurants’ efforts in driving guestsatisfaction in the middle of the pandemic. No Holiday Travel.
Managing such a hospitality venue involves a wide range of duties, from overseeing housekeeping and food service to guest relations and maintenance. The primary goal is to maximize operational efficiency, which directly impacts guestsatisfaction. Why is managing hotel operations so important?
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