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How Restaurants Deliver Great Hospitality with Contactless Ordering and Payment

Modern Restaurant Management

For example, when guests order for themselves, they experience fewer order errors. This is valuable information that, if acted upon, can make a real difference in guest satisfaction and important factors like willingness to recommend and return visits. Incorporate Rich Imagery and Multimedia.

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How Hygiene Can Bolster Restaurant Performance and Satisfaction

Modern Restaurant Management

Controlled dispensing systems reduce runouts and save time on refilling : For restaurants, necessities like soap and sanitizer dispensers can be unexpected time thieves. One-at-a-time and controlled dispensers can reduce waste and serve more guests between refills.

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MRM Research Roundup: Mid-December 2020 Edition

Modern Restaurant Management

The crucial intent to return metric also became more positive during November, an encouraging sign showcasing restaurants’ efforts in driving guest satisfaction in the middle of the pandemic. Considering that restaurant food sentiment is improving among guests, an opportunity is presented to explore their favorite menu items.

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Ping Nakara Boutique Hotel and Spa achieves 50% increase in bookings with SiteMinder

SiteMinder

This has allowed us to prioritise our time and provide better attention to our guests. We are grateful for the decision to switch to SiteMinder, as it has provided us with more valuable time to focus on guest satisfaction.”

Book 87
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Takeout For Good and Menus Go Tech

Modern Restaurant Management

Added sanitizing stations. "PathSpot works alongside the food industry to promote handwashing and enhance a positive culture around sanitation, using data to help plan and protect against future risk," said Christine Schindler, CEO and co-founder, PathSpot. "I'm New and enhanced cleaning and disinfecting procedures.

L&D 176
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Hospitality training: Courses and programs for hotels

SiteMinder

These courses cover a broad spectrum of topics, from operational efficiency and financial management to guest relations and sustainability practices. Participants learn how to improve hotel performance, enhance guest satisfaction, and increase profitability through effective management strategies.

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What it’s like to work in hotel operations management

Les Roches

Managing such a hospitality venue involves a wide range of duties, from overseeing housekeeping and food service to guest relations and maintenance. The primary goal is to maximize operational efficiency, which directly impacts guest satisfaction. Why is managing hotel operations so important?