SiteMinder

MAY 21, 2023

Today, Ping Nakara Boutique Hotel and Spa is beloved by international travellers for its nostalgic appeal and exceptional hospitality. “Our goal is to make every guest feel like they are returning home with each visit, fostering a desire to come back again and again,” expressed Ms.

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Revenue Hub

JUNE 27, 2023

The properties that have meaningfully increased their direct booking rates, overall loyalty and guest satisfaction have done so by fully committing to a data-driven approach that forges memorable moments across every interaction point along each guest’s journey. Personalization is critical.

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Revenue Hub

DECEMBER 8, 2023

NB : This is an article from Infor Subscribe to our weekly newsletter and stay up to date The good news is that the outlook remains promising, with recent Expedia data revealing that almost half of people prioritize travel more now than they did pre-pandemic, and nearly 80% plan to embark on leisure travel into 2024.

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Travel and Tourism Procurement Maintenance Information 111

Larry Mogelonsky

JUNE 19, 2024

When most of us are primed with the term ‘hotel technology’, we conjure thoughts of the PMS, guest profile data, inventory distribution, cabling infrastructure, energy management, credit card processing, cybersecurity and the like. We see this in the growth of sleep tourism and the wellness retreats industry.

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Travel and Tourism Guest Satisfaction Information Scheduling 130

Les Roches

AUGUST 21, 2024

Duties include strategic planning, financial management and ensuring adherence to brand standards while monitoring and maintaining high levels of guest satisfaction. Front office manager As the face of guest services, this professional plays a pivotal role in ensuring a seamless customer experience from check-in to departure.

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SiteMinder

SEPTEMBER 7, 2023

Late check out and early departure fees These fees give guests the flexibility to extend their stay beyond standard check-out times or leave before their scheduled departure, while compensating the hotel for the inconvenience caused in room turnover. SiteMinder is here to help you unlock this untapped potential.

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Les Roches

JULY 2, 2024

The thriving hospitality scene in Dubai The hospitality industry in Dubai has experienced remarkable growth over the years, to the point where hospitality in the UAE is expected to make 7 billion USD by 2026 , evolving into a global hotspot for tourism and hospitality. Why work in hospitality in Dubai?

Travel and Tourism 52

Travel and Tourism Concierge Catering Guest Satisfaction 52

Les Roches

SEPTEMBER 23, 2024

Initially responsible for crosschecking concierge operations and charging guest rooms, she soon began handling pre-arrival tasks, creating personalized itineraries and offering expert advice on local attractions. The experience taught me invaluable people skills while also improving my ability to listen, think creatively and solve problems.

Travel and Tourism 52

Travel and Tourism Concierge Guest Satisfaction Article 52

Les Roches

JULY 4, 2024

Understanding hotel management Managing a hotel or other tourism venue covers a broad range of roles and responsibilities, all of which are vital to the success of the business. Hospitality and tourism management fundamentals All hospitality education courses should include a comprehensive understanding of the key industry basics.

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Travel and Tourism Guest Satisfaction Events Guest Services 52

Les Roches

SEPTEMBER 3, 2024

Managing such a hospitality venue involves a wide range of duties, from overseeing housekeeping and food service to guest relations and maintenance. The primary goal is to maximize operational efficiency, which directly impacts guest satisfaction. Why is managing hotel operations so important?

Travel and Tourism 52

Travel and Tourism Housekeeping Maintenance Guest Satisfaction 52

Les Roches

SEPTEMBER 19, 2024

It’s a constant challenge, especially as competition and guest expectations are higher than ever. An incredible 81% of travelers rely on online reviews before booking. Hotels adhering to strict quality assurance protocols can meet or exceed guest expectations and receive favorable reviews.

Guest Satisfaction 52

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Les Roches

JULY 1, 2024

From concierge to CEO: hotel careers in UAE 1st July, 2024 In this article The United Arab Emirates (UAE) stands as a global hub for hospitality and tourism, attracting millions of visitors each year to its luxurious hotels, stunning resorts and world-renowned attractions.

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Concierge Guest Satisfaction Housekeeping Server 52

Les Roches

JUNE 26, 2024

Navigating postexperience education Hotel management The professionals guide to enhancing guest satisfaction Industry News What it’s like to work as a customer experience manager in hospitality Hospitality Careers Why do employers across industries love Les Roches hospitality graduates?

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Guest Satisfaction Front Desk Operations Travel and Tourism Hospitality Management 40

SiteMinder

NOVEMBER 18, 2024

Also referred to as a DMC , it works as a strategic partner for you, helping to provide authentic and well-organised experiences for your guests. What is the difference between destination management companies and travel agencies? They tailor their services to create unique, curated experiences.

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Travel and Tourism Events Catering Book 52

Les Roches

JUNE 25, 2024

With the rise of online review platforms and social media, guests have unprecedented power to shape perceptions of hotels through their feedback and reviews. As a result, hotel reputation management has become increasingly vital in ensuring guest satisfaction and maintaining a positive brand image.

Guest Satisfaction 52

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SiteMinder

JANUARY 8, 2024

There are always new strategies, traveller preferences, or industry technologies emerging to keep track of. Through marketing strategies, you’re able to highlight how it benefits visiting guests and with innovative business strategies, you’re able to drive quality leads.

Travel and Tourism 59

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Les Roches

AUGUST 2, 2024

The top hotels in Dubai What it’s like to work in top hotels Different job roles in top hotels How to get roles in top hotels With over 17 million international visitors in 2023 ,Dubai is one of the key destinations globally for leisure and business travelers.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Training Hospitality Management 52

Les Roches

SEPTEMBER 19, 2024

The top skills you need in hospitality The travel and tourism industry requires interpersonal and professional aptitudes. Showing attention to detail Give examples about situations where you remembered guest preferences or maintained spotless facilities to show you notice small details.

Travel and Tourism 52

Travel and Tourism Customer Service Workshop Hospitality Management 52

Les Roches

JANUARY 8, 2024

If you’re looking to get ahead in hospitality management, it is vital to learn how these new technologies, particularly automation in the hospitality industry, can help boost companies in the tourism and travel sector. By studying tourism and hospitality management you can gain a greater perspective on how automation can be applied.

Housekeeping 52

Housekeeping Training Hospitality Management Reservations 52

Xotels

NOVEMBER 23, 2023

These Ryokans were like cosy rest stops for travellers, marking the early roots of the hospitality scene. These inns weren’t just places to sleep; they were cultural hubs, offering rest and stories to tired travellers navigating their way through a world that was becoming more interconnected.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

These Ryokans were like cosy rest stops for travellers, marking the early roots of the hospitality scene. These inns weren’t just places to sleep; they were cultural hubs, offering rest and stories to tired travellers navigating their way through a world that was becoming more interconnected.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Les Roches

JULY 5, 2024

Everything you need to know about resort development 5th July, 2024 In this article A key growth driver in global tourism, resort development substantially contributes to job creation, revenue generation and regional advancement. Forecasts indicate a positive annual growth rate of 4.7%

Travel and Tourism 52

Travel and Tourism Resort Management Regulatory Compliance Concierge 52

SiteMinder

JANUARY 8, 2024

There are always new strategies, traveller preferences, or industry technologies emerging to keep track of. Through marketing strategies, you’re able to highlight how it benefits visiting guests and with innovative business strategies, you’re able to drive quality leads.

Travel and Tourism 52

Travel and Tourism Book Customer Service Housekeeping 52

Les Roches

OCTOBER 30, 2023

Higher guest satisfaction: Thanks to personalized services, guests are more satisfied, meaning higher guest numbers and more customer loyalty. In the 20th century, the hotel industry continued to expand in parallel with the leisure and tourism industry, giving rise to hotel chains and the standardization of services.

Concierge 52

Concierge Travel and Tourism Information Catering 52

Hotelogix

MARCH 6, 2025

Let’s break down this rhythm of success and explore how hotels can orchestrate a perfect harmony of profits and guest satisfaction. The numbers don’t lie: The global music tourism market is projected to hit a high note of $13.8 VIP experiences : Create packages that make every guest feel like a headliner.

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Hotelogix

JANUARY 21, 2025

In today's quick-moving world, the hospitality industry faces a constant challenge: to attract and keep guests. As travelers become pickier and competition grows tougher, hotels and resorts need to up their game. Leverage Technology to Stay Ahead Apply technology to boost guest satisfaction and improve operations.

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Travel and Tourism Book Demo Guest Satisfaction 100

Larry Mogelonsky

DECEMBER 2, 2024

The nation itself is perhaps the largest beneficiary of the American nearshoring movement while new states and regions continue to open up for tourism and the burgeoning short-term rental market for those who can work remotely. It all harks back to the desire to have a flexible home base while exploring a destination.

Travel and Tourism 130

Travel and Tourism Events Guest Satisfaction Book 130

Larry Mogelonsky

SEPTEMBER 10, 2024

The nation itself is perhaps the largest beneficiary of the American nearshoring movement while new states and regions continue to open up for tourism and the burgeoning short-term rental market for those who can work remotely. It all harks back to the desire to have a flexible home base while exploring a destination.

Travel and Tourism 130

Travel and Tourism Events Guest Satisfaction Book 130