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What is a night audit in the hotel industry?

MEWS

A night audit is a critical process used in hotels to ensure financial accuracy, operational efficiency, regulatory compliance, and guest satisfaction. What is a night audit in a hotel?

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Role of hotel operations manager: Duties & responsibilities

SiteMinder

Effective hotel operations ensure that all these departments work together efficiently to provide a seamless guest experience while optimising costs and revenue. A well-managed hotel not only improves guest satisfaction but also directly impacts profitability. Guests expect higher service levels to justify premium pricing.

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Building trust through technology

Hotel Business

Power outages, inconsistent dual-tone multifrequency (DTMF) signaling and liability risks associated with guest privacy infringement are just a few of the potential pitfalls of relying on VoIP-based PBX systems for emergency communications.

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Managing a large hotel? You need cloud-based hotel management software.

Hotelogix

Operating a large independent hotel with 200+ rooms, 4-5 in-house restaurants, a couple of gyms, spas, and gift shops is multifaceted, where precision, efficiency, and guest satisfaction are paramount.

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Sustainable tourism practices for hotels

SiteMinder

We are grateful for the decision to switch to SiteMinder, as it has provided us with more valuable time to focus on guest satisfaction. Regulatory compliance : Meeting sustainability standards helps hotels to stay ahead of evolving environmental regulations.

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Lesser-known roles: how to become a hotel inspector

Les Roches

Reviewing guest feedback Inspectors analyze complaints and reviews from customers, which helps them identify recurring issues and areas for improvement. By understanding the guest experience, inspectors can provide actionable insights to improve service quality and guest satisfaction.

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Hospitality training: Courses and programs for hotels

SiteMinder

To educate employees on health and safety standards, emergency procedures, and regulatory compliance to ensure a safe environment for guests and staff. To keep pace with evolving industry trends, such as sustainability practices, digital transformation, and changing guest expectations.