MEWS

APRIL 30, 2024

A night audit is a critical process used in hotels to ensure financial accuracy, operational efficiency, regulatory compliance, and guest satisfaction. What is a night audit in a hotel?

Regulatory Compliance 130

Regulatory Compliance Guest Satisfaction 130

Hotelogix

FEBRUARY 13, 2024

Operating a large independent hotel with 200+ rooms, 4-5 in-house restaurants, a couple of gyms, spas, and gift shops is multifaceted, where precision, efficiency, and guest satisfaction are paramount.

Housekeeping 147

Housekeeping Regulatory Compliance Guest Satisfaction Maintenance 147

Hotel Business

JULY 22, 2024

Power outages, inconsistent dual-tone multifrequency (DTMF) signaling and liability risks associated with guest privacy infringement are just a few of the potential pitfalls of relying on VoIP-based PBX systems for emergency communications.

Regulatory Compliance 107

Regulatory Compliance Communication Maintenance Guest Satisfaction 107

SiteMinder

FEBRUARY 29, 2024

To educate employees on health and safety standards, emergency procedures, and regulatory compliance to ensure a safe environment for guests and staff. To keep pace with evolving industry trends, such as sustainability practices, digital transformation, and changing guest expectations.

Training 52

Training Customer Service Communication Guest Satisfaction 52

Les Roches

SEPTEMBER 16, 2024

Reviewing guest feedback Inspectors analyze complaints and reviews from customers, which helps them identify recurring issues and areas for improvement. By understanding the guest experience, inspectors can provide actionable insights to improve service quality and guest satisfaction.

Guest Satisfaction 52

Guest Satisfaction Maintenance Travel and Tourism Regulatory Compliance 52

SiteMinder

MAY 29, 2024

However, it’s not just about following rules – more and more guests want an eco-friendly experience, so demonstrating sustainability through effective waste practices boosts your reputation and guest satisfaction.

Regulatory Compliance 52

Regulatory Compliance Blog Guest Satisfaction Training 52

Les Roches

JUNE 24, 2024

Entrepreneurs entering the hotel management sector must focus on operational efficiency, cost optimization and revenue generation strategies to achieve sustainable growth and success Staff recruitment and training: recruiting and retaining skilled and motivated staff is essential for delivering exceptional guest experiences.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Revenue Projections Communication 52