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What is a night audit in the hotel industry?

MEWS

A night audit is a critical process used in hotels to ensure financial accuracy, operational efficiency, regulatory compliance, and guest satisfaction. What is a night audit in a hotel?

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Building trust through technology

Hotel Business

Power outages, inconsistent dual-tone multifrequency (DTMF) signaling and liability risks associated with guest privacy infringement are just a few of the potential pitfalls of relying on VoIP-based PBX systems for emergency communications.

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Managing a large hotel? You need cloud-based hotel management software.

Hotelogix

Operating a large independent hotel with 200+ rooms, 4-5 in-house restaurants, a couple of gyms, spas, and gift shops is multifaceted, where precision, efficiency, and guest satisfaction are paramount.

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Lesser-known roles: how to become a hotel inspector

Les Roches

Reviewing guest feedback Inspectors analyze complaints and reviews from customers, which helps them identify recurring issues and areas for improvement. By understanding the guest experience, inspectors can provide actionable insights to improve service quality and guest satisfaction.

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Hospitality training: Courses and programs for hotels

SiteMinder

To educate employees on health and safety standards, emergency procedures, and regulatory compliance to ensure a safe environment for guests and staff. To keep pace with evolving industry trends, such as sustainability practices, digital transformation, and changing guest expectations.

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Hotel waste management: Plan and guide for hotels

SiteMinder

However, it’s not just about following rules – more and more guests want an eco-friendly experience, so demonstrating sustainability through effective waste practices boosts your reputation and guest satisfaction.

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How to start a hotel management company

Les Roches

Entrepreneurs entering the hotel management sector must focus on operational efficiency, cost optimization and revenue generation strategies to achieve sustainable growth and success Staff recruitment and training: recruiting and retaining skilled and motivated staff is essential for delivering exceptional guest experiences.