Hotel Business

JULY 6, 2023

DISH Business’ technology connects TVs to the hotel’s back-end systems, including property management systems (PMS), allowing it to power convenient self-service actions. Additionally, OnStream will soon tap into loyalty data to personalize guest offers.

Special Events 98

Special Events Download Guest Satisfaction Housekeeping 98

InnQuest

SEPTEMBER 13, 2022

In today’s fast-paced digital world, hotel and motel operators must be able to keep pace with the needs of guests on an individual basis. With the use of automated hotel management system , you can streamline your processes, improve operational efficiency, enhance personalisation, improve guest satisfaction, and improve employee satisfaction.

Housekeeping 130

Housekeeping Book Information Guest Satisfaction 130

Hotelogix

JANUARY 31, 2024

Post-stay: The relationship with guests shouldn't end when they leave. Importance of Improving Guest Satisfaction Key Elements/Factors Affecting Guest Experience Personalization: Tailoring experiences to suit individual guest preferences can significantly elevate their satisfaction.

Guest Services 130

Guest Services Customer Service Book Demo 130

Revenue Hub

MAY 17, 2024

Many hotels collect guest data with the guest’s permission but how many truly use it effectively? Tailored offers and messages encourage guests to book activities and enhancements before arrival and help strengthen a property’s bottom line.

Marketing 109

Marketing Travel and Tourism Book Communication 109

Revenue Hub

JUNE 27, 2023

The properties that have meaningfully increased their direct booking rates, overall loyalty and guest satisfaction have done so by fully committing to a data-driven approach that forges memorable moments across every interaction point along each guest’s journey.

Marketing 98

Marketing Book Travel and Tourism Communication 98

SiteMinder

NOVEMBER 30, 2023

It encompasses advanced booking engines, property management systems, customer relationship management (CRM) software, AI-driven chatbots, and more. By centralising the distribution process, a channel manager saves time, reduces manual errors, and optimises the potential for increased bookings and revenue.

Guest Satisfaction 52

Guest Satisfaction Book Property Management Pricing 52

SiteMinder

OCTOBER 5, 2023

You can quickly gauge your booking status, helping you keep track of occupancy and upcoming guest arrivals. A particularly useful feature is the rate management tool. This section lets you adjust room rates, offering flexibility in response to changing demand or special events.

Competitive Analysis 59

Competitive Analysis Book Information Property Management 59

SiteMinder

AUGUST 29, 2023

Hotel operating costs Hotel operating costs encompass a wide array of expenses, from staff salaries, utility bills, and maintenance to marketing, guest amenities, and food & beverage supplies. These recurring costs are vital for the smooth functioning of the hotel and ensuring guest satisfaction.

Housekeeping 52

Housekeeping Book Guest Satisfaction Maintenance 52

SiteMinder

JULY 13, 2024

Once you know the type of guests available to you, you will be able to tailor pricing, marketing strategies, and services to meet the specific needs and preferences of each segment, maximising revenue potential and enhancing guest satisfaction.

Pricing 98

Pricing Book Budgeting Marketing 98

Horizon Hospitality

MARCH 19, 2025

Hotel and Resort Management Hotels and resorts require a strong leadership team to ensure smooth operations and exceptional guest service. Common roles include: General Manager Oversees all aspects of the hotel, from financial performance to guest satisfaction.

Housekeeping 130

Housekeeping Front of House Special Events Club Management 130