Hotelogix

NOVEMBER 16, 2022

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Guest Satisfaction 162

Guest Satisfaction Property Management Marketing 162

InnQuest

SEPTEMBER 5, 2023

Managing your hotel’s inventory efficiently can significantly impact your bottom line, guest satisfaction and overall operational effectiveness. It should provide real-time updates on room availability, reservations, and guest information.

Guest Satisfaction 218

Guest Satisfaction Maintenance Pricing Book 218

Hotelogix

JULY 5, 2024

Hotel reservation software for small hotels is like a super helper that makes booking rooms easy and keeps guests happy. It helps small hotels by managing their rooms, setting prices, and deciding rules like minimum stay.  It also sends out automatic emails or messages to guests. 

Reservations 130

Reservations Guest Satisfaction Book Property Management 130

Hotelogix

NOVEMBER 7, 2024

It means handling issues calmly, staying professional during crises, and making sure your guests always feel valued. Guest satisfaction. It’s the key to keeping guests coming back and turning new visitors into loyal customers. Thoughtful Follow-Ups Once your guests check out, stay connected with them.

Guest Satisfaction 130

Guest Satisfaction Training Demo Housekeeping 130

Soft Inn

JANUARY 12, 2024

The secret lies in two powerful tools – hotel booking engines and channel managers. Let's delve into the inner workings of hotel booking engines and channel managers, exploring how they collaborate to create an efficient hotel management system.

Book 130

Book Guest Satisfaction Blog Property Management 130

Hotelogix

OCTOBER 10, 2024

Self-check-in app lets hotel guests check in without standing in long lines at the front desk. This technology connects with the hotel property management system (PMS), ensuring real-time updates on room availability, guest data, and payments. How Does Self-Check-In Work?

Guest Satisfaction 230

Guest Satisfaction POS Systems Book Demo 230

InnQuest

OCTOBER 3, 2023

This efficiency extends to check-in and check-out processes, leading to shorter wait times for guests and improved staff productivity. This accuracy not only improves guest satisfaction but also minimizes disputes and the associated administrative burden. These options include credit cards, mobile payments and digital wallets.

Guest Satisfaction 221

Guest Satisfaction Information Property Management Blog 221

Lodging Magazine

JULY 15, 2024

The hotel technology landscape, like that of many industries, has changed dramatically in recent years, and for many franchise companies, it represents the most obvious opportunity for differentiation and enhanced guest satisfaction.

Guest Satisfaction 110

Guest Satisfaction Property Management Magazine 110

Hotelogix

SEPTEMBER 21, 2022

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Guest Satisfaction 162

Guest Satisfaction Property Management Training Book 162

Hotelogix

OCTOBER 30, 2024

The department is responsible for coordinating guest services, maintaining an up-to-date guest database, and ensuring overall guest satisfaction throughout their stay. So, it is important for the hotels to use right property management software. Handling these queries manually can lead to overbookings.

Front Desk Operations 130

Front Desk Operations Guest Satisfaction Maintenance Training 130

InnQuest

SEPTEMBER 12, 2023

These components are integral to providing a positive guest experience and achieving financial success: Front Office Operations: The front office is the face of the hotel. It handles guest reservations, check-in/check-out processes, and room assignments and provides concierge services.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

InnQuest

OCTOBER 20, 2023

It centralizes guest information, making it easier for your staff to deliver top-notch service. This efficiency translates into time saved and improved guest satisfaction. Cost Savings Efficiency gains from CRM software not only enhance guest satisfaction but also reduce operational costs.

Guest Satisfaction 130

Guest Satisfaction Information Book Marketing 130

Hotel Business

SEPTEMBER 3, 2024

If each reservation is on a separate system, then somebody—either the guest or a member of a hotel’s team—needs to adjust all bookings separately, or risk wasting hotel capacity and disappointment—lost revenue and guest satisfaction. The answer lies in modern property management systems (PMS).

Guest Satisfaction 104

Guest Satisfaction Reservations Book Presentation 104

Hotelogix

APRIL 22, 2024

By utilizing data collected from past stays, such as guest preferences and behavior, you can craft customized experiences that resonate with each guest. It not only enhances guest satisfaction but also boosts loyalty and repeat business.

Guest Satisfaction 130

Guest Satisfaction Book Pricing Reservations 130

Hotelogix

OCTOBER 24, 2024

Increased Visibility : A CRS lists your hotel on more booking platforms (like OTAs and GDS), helping you reach more potential guests. Guest Satisfaction : A CRS ensures that room availability and pricing are always accurate and up to date. This ensures smooth operations across all systems.

Reservations 130

Reservations Guest Satisfaction Pricing Book 130

InnQuest

OCTOBER 17, 2023

They are a result of a delicate balance between maximizing revenue and providing guest satisfaction. While overbooking can lead to guest inconvenience and potential financial losses for the hotel, it is a revenue management strategy used to achieve high occupancy rates. Hotel Overbooking: Concerning or Not?

Reservations 221

Reservations Guest Satisfaction Book Pricing 221

Hotelogix

AUGUST 13, 2024

In contrast, ABS breaks down room features into individual attributes, allowing guests to build their ideal room experience by selecting the desired features. This customization enhances guest satisfaction and opens up new revenue opportunities for hotels.

Guest Satisfaction 130

Guest Satisfaction Pricing Book Demo 130

Revenue Hub

SEPTEMBER 27, 2024

Hoteliers must be meticulous in presenting and pricing their unbundled services to ensure guest satisfaction. Advanced property management systems (PMS) and customer relationship management (CRM) tools can help hoteliers track guest preferences and behavior, allowing for highly personalized service options.

Pricing 87

Pricing Guest Satisfaction Communication Book 87

Revenue Hub

SEPTEMBER 25, 2024

In an industry where guest expectations are continuously evolving and operational challenges are becoming more complex, hotels must explore every avenue to drive profitability and enhance guest satisfaction. Highlight how technology can help tailor offers and improve guest satisfaction.

Guest Satisfaction 93

Guest Satisfaction Article Budgeting Property Management 93

InnQuest

APRIL 3, 2023

For example, using a property management system (PMS) can automate guest check-in and check-out, invoicing, and room assignment tasks. How Digital Tools and Mobile Technology are Streamlining Operations Utilizing digital tools and mobile technology can streamline operational tasks for your hotel and enhance the guest experience.

Property Management 222

Property Management Training Special Events Guest Satisfaction 222

Hotelogix

OCTOBER 11, 2024

Understanding the intricacies of no-shows is important for effective hotel management. The consequences can greatly impact the revenue streams, occupancy rates, and guest satisfaction. Allowing guests to change their plans without penalties encourages them to communicate with the hotel if their circumstances change.

Reservations 130

Reservations Guest Satisfaction Communication Book 130

InnQuest

APRIL 4, 2023

Lower Maintenance and Support Costs According to a report by Hospitality Technology, cloud-based Property Management Systems can reduce maintenance and support costs by up to 30%. By making the switch , hotels can save significant costs while improving efficiency, leading to better guest satisfaction and higher profits.

Maintenance 218

Maintenance Cost Reduction Guest Satisfaction Housekeeping 218

Hotelogix

OCTOBER 4, 2024

By managing your room listings from one centralized platform, you can save time and avoid the costly errors that come with manually updating each OTA separately. A good channel manager helps you: Maximize Revenue: By connecting your hotel to multiple OTAs and updating inventory in real-time, you can reach more guests and fill more rooms.

Pricing 130

Pricing Guest Satisfaction Book Demo 130

InnQuest

MARCH 2, 2023

Invest in Technology Technology has become an essential tool in the hospitality industry, and investing in the right technology can help streamline operations and improve guest experiences. This includes everything from online booking systems and inventory management to customer relationship management tools.

Customer Service 224

Customer Service Training Guest Satisfaction Pricing 224

Hotel Business

NOVEMBER 12, 2024

At the same time, the more fluid, intuitive and easy-to-use a hotel’s loyalty program is, the better the opportunities are for upgrading guests and promoting guest satisfaction and repeat visits. In fact, loyal guests spend, on average, 22.4% more than sporadic guests and have 28% longer stays.

Cost Reduction 59

Cost Reduction Property Management Guest Satisfaction Guest Services 59

Hotelogix

OCTOBER 17, 2024

Hotelogix cloud-based Property Management System (PMS) offers an in-house web booking engine, This allows hotels to increase direct bookings from their websites while ensuring real-time & accurate synchronization with the Online Travel Agencies (OTAs) for accurate room availability across multiple platforms.

Book 130

Book Reservations Demo Information 130

Hotelogix

JULY 18, 2024

Enhanced decision-making: This allows you to make informed decisions on marketing campaigns, staffing, and inventory management based on reliable forecasts. Increased guest satisfaction: Anticipating demand allows for better resource allocation, ensuring that guests receive timely and quality services.

Guest Satisfaction 130

Guest Satisfaction Budgeting Book Pricing 130

Revenue Hub

AUGUST 29, 2024

For instance, a modern Property Management System (PMS) can centralize all hotel operations, providing real-time access to vital information and allowing staff to manage reservations, housekeeping, and billing with ease. This data-driven approach not only improves guest satisfaction but also drives revenue growth.

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Guest Satisfaction Housekeeping Article Reservations 96

STAAH

JUNE 4, 2024

User Interface: The hotel’s website , equipped with a robust booking engine, presents a user-friendly interface where guests can input their travel dates, select room preferences, and view available options. 5) Voice Search and Voice Booking : Guests can search and book hotels using voice commands for streamlined convenience.

Book 92

Book Guest Satisfaction Reservations Communication 92

Modern Restaurant Management

SEPTEMBER 17, 2024

Revenue Per Available Guest (RevPAG) has emerged as an approach that considers the total value a guest contributes to a property, including their F&B expenditure. A PMS serves as the central nervous system for hotel operations, including F&B management. This is where technology can play a crucial role.

Guest Satisfaction 100

Guest Satisfaction Server Training Reservations 100

InnQuest

OCTOBER 17, 2023

Wellness centers and fitness facilities enable guests to maintain their routines and find equilibrium during their stay. Offering organic dining options and holistic spa treatments align with the wellness-focused preferences of these guests. In conclusion, the global base of hotel guests mirrors the diversity of the world itself.

Guest Satisfaction 130

Guest Satisfaction Catering Concierge Presentation 130

InnQuest

AUGUST 25, 2022

GuestTouch, a leading guest experience and reputation management solution for hotels has announced a partnership with InnQuest to provide hotels with integrated guest services. Its products include hotel property management software , channel management system , and hotel customer relationship management systems.

Property Management 130

Property Management Guest Satisfaction Hospitality Management Customer Service 130

InnQuest

AUGUST 8, 2023

Enhanced Guest Satisfaction: Lastly, by charging lower rates during off-peak seasons, hotels can entice more travelers to choose their establishment over competitors. This not only keeps occupancy levels steady throughout the year but also creates a positive guest experience as guests feel they are receiving a great deal.

Pricing 220

Pricing Guest Satisfaction Blog Budgeting 220

Hotelogix

MAY 16, 2024

This can be daunting, but leveraging the right technology can transform your hotel into a streamlined, guest-centric, and profitable establishment. Streamline operations with a cloud-based hotel property management system (PMS) Upgrading to a cloud-based Hotel PMS can significantly improve hotel operational efficiency.

Front Desk Operations 130

Front Desk Operations Book Reservations Property Management 130

Hotel Business

JULY 2, 2024

RMS Cloud , a global provider of property management software, has appointed Cameron Gough as chief product officer. “I’m passionate about putting our customers and guests first in our thinking,” said Cameron Gough, chief product officer, RMS Cloud.

Guest Satisfaction 59

Guest Satisfaction Property Management Book Marketing 59

Revenue Hub

OCTOBER 11, 2024

Hotels that successfully implement hospitality personalization can significantly enhance guest satisfaction, improve loyalty, and differentiate themselves in a crowded marketplace. The Role of Data in Personalization Data-driven personalization is at the heart of creating tailored experiences for guests.

Catering 85

Catering Guest Satisfaction Book Article 85

Hotel Owner

JULY 12, 2023

Guestline’s cloud software platform supports over 2,900 venues in 23 countries, through its end-to-end distribution, property management and guest experience system that unlocks “more revenue, guest satisfaction and agility”.

Guest Satisfaction 102

Guest Satisfaction Presentation Property Management Marketing 102