Hotelogix

SEPTEMBER 12, 2024

A Hotel Property Management System (Hotel PMS) is software that helps hotels efficiently organize, schedule, and manage their daily operations. The automation provided by a PMS enhances guest satisfaction, increases operational efficiency, and allows for better data-driven decision-making. What is Hotel PMS?

Property Management 130

Property Management Housekeeping Maintenance Server 130

Hotelogix

MARCH 21, 2025

From front-desk queries to housekeeping requests , response time lags can adversely affect guest satisfaction. Automating Guest Inquiries and Service Requests AI-powered chatbots and messaging platforms can resolve as much as 70% of guest inquiries automatically. AI-enabled messaging is transforming the playing field.

Guest Services 100

Guest Services Guest Satisfaction Book Training 100

InnQuest

SEPTEMBER 5, 2023

Managing your hotel’s inventory efficiently can significantly impact your bottom line, guest satisfaction and overall operational effectiveness. It should provide real-time updates on room availability, reservations, and guest information.

Guest Satisfaction 218

Guest Satisfaction Maintenance Pricing Book 218

InnQuest

OCTOBER 3, 2023

This efficiency extends to check-in and check-out processes, leading to shorter wait times for guests and improved staff productivity. This accuracy not only improves guest satisfaction but also minimizes disputes and the associated administrative burden. These options include credit cards, mobile payments and digital wallets.

Guest Satisfaction 221

Guest Satisfaction Information Property Management Blog 221

Revenue Hub

NOVEMBER 19, 2024

Myth 1: A Siloed System Is Business Intelligence In the hotel industry, it’s common to use separate systems for reservations, property management, customer relationship management (CRM), and accounting. By breaking down silos, hotels can make more informed decisions that enhance guest satisfaction and drive revenue growth.

Guest Satisfaction 108

Guest Satisfaction Reservations Information Article 108

Revenue Hub

FEBRUARY 15, 2023

NB: This is an article from BEONx , one of our Expert Partners It enables property managers to establish a range of rates in line with the features and services that a guest is willing to pay for. Attribute-based pricing is becoming an increasingly popular pricing model in the hotel industry.

Guest Satisfaction 98

Guest Satisfaction Pricing Book Reservations 98

STAAH

APRIL 1, 2025

Seamless Integration with Hotel Systems STAAH Channel Manager integrates seamlessly with popular Property Management Systems (PMS) , OTAs , Payment Gateways , and booking engines , allowing your hotel operations to run smoothly and efficiently. Dont let outdated processes slow you down.

Book 94

Book Pricing Guest Satisfaction Property Management 94

Revenue Hub

JANUARY 22, 2025

HiJiffy , a leader in conversational AI for hospitality, has introduced its latest innovation, the Campaigns Manager , designed to further streamline and automate guest communication across the entire guest journey.

Communication 108

Communication Scheduling Guest Satisfaction Article 108

Revenue Hub

DECEMBER 19, 2024

The Benefits of Early Check-In and Late Check-Out Offering early check-in and late check-out services can provide numerous advantages for both guests and property managers. Enhanced Guest Experience: Flexibility is a key factor in guest satisfaction.

Travel and Tourism 97

Travel and Tourism Article Scheduling Guest Satisfaction 97

MEWS

NOVEMBER 21, 2024

A PMS or property management system is a hospitality software used by hotels to manage operations, including (but not limited to) reservations, rate management, housekeeping, and daily front desk tasks like check-in and check-out. What is a PMS?

Guest Satisfaction 130

Guest Satisfaction Housekeeping Property Management Reservations 130

InnQuest

SEPTEMBER 12, 2023

These components are integral to providing a positive guest experience and achieving financial success: Front Office Operations: The front office is the face of the hotel. It handles guest reservations, check-in/check-out processes, and room assignments and provides concierge services.

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Maintenance Guest Satisfaction POS Systems Housekeeping 220

Hotelogix

JANUARY 19, 2025

Pro Tip: Use tools like rate comparison software or a PMS (Property Management System) to monitor competitors in real-time. How Hotelogix Simplifies Pricing Management Managing hotel pricing can be overwhelming, but Hotelogix Property Management System (PMS) simplifies it with smart tools.

Pricing 100

Pricing Demo Competitive Analysis Book 100

Hotelogix

OCTOBER 10, 2024

Self-check-in app lets hotel guests check in without standing in long lines at the front desk. This technology connects with the hotel property management system (PMS), ensuring real-time updates on room availability, guest data, and payments. How Does Self-Check-In Work?

Guest Satisfaction 230

Guest Satisfaction POS Systems Book Demo 230

Hotelogix

NOVEMBER 7, 2024

It means handling issues calmly, staying professional during crises, and making sure your guests always feel valued. Guest satisfaction. It’s the key to keeping guests coming back and turning new visitors into loyal customers. Thoughtful Follow-Ups Once your guests check out, stay connected with them.

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Guest Satisfaction Training Demo Housekeeping 200

InnQuest

APRIL 3, 2023

For example, using a property management system (PMS) can automate guest check-in and check-out, invoicing, and room assignment tasks. How Digital Tools and Mobile Technology are Streamlining Operations Utilizing digital tools and mobile technology can streamline operational tasks for your hotel and enhance the guest experience.

Training 222

Training Property Management Special Events Guest Satisfaction 222

Hospitality Net

JANUARY 11, 2024

In the dynamic world of hospitality, efficiency and guest satisfaction are paramount. One such technologies that is revolutionized the industry is the Hotel Property Management System. As hotels strive to enhance their operations and provide exceptional experiences, the role of technology becomes increasingly dynamic.

Property Management 75

Property Management Guest Satisfaction 75

Hotelogix

NOVEMBER 7, 2024

Use Dynamic Pricing: Automate Pricing with Tools: Use tools or software (like a Property Management System or PMS) to automate your pricing decisions. Increase Hotel Sales with Hotelogix Increasing hotel sales is crucial for maximizing revenue, and Hotelogix Hotel Management Software provides the tools necessary to achieve this goal.

Pricing 130

Pricing Book Events Demo 130

InnQuest

OCTOBER 17, 2023

They are a result of a delicate balance between maximizing revenue and providing guest satisfaction. While overbooking can lead to guest inconvenience and potential financial losses for the hotel, it is a revenue management strategy used to achieve high occupancy rates. Hotel Overbooking: Concerning or Not?

Reservations 221

Reservations Book Guest Satisfaction Pricing 221

InnQuest

APRIL 4, 2023

Lower Maintenance and Support Costs According to a report by Hospitality Technology, cloud-based Property Management Systems can reduce maintenance and support costs by up to 30%. By making the switch , hotels can save significant costs while improving efficiency, leading to better guest satisfaction and higher profits.

Maintenance 218

Maintenance Cost Reduction Guest Satisfaction Housekeeping 218

InnQuest

MARCH 2, 2023

Invest in Technology Technology has become an essential tool in the hospitality industry, and investing in the right technology can help streamline operations and improve guest experiences. This includes everything from online booking systems and inventory management to customer relationship management tools.

Customer Service 224

Customer Service Training Guest Satisfaction Pricing 224

Hospitality Net

NOVEMBER 11, 2024

Hotels face numerous challenges, from managing payment timing to ensuring a seamless guest experience while balancing costs and risk. Hoteliers are increasingly optin to integrate a payments platform directly into the hotel’s Property Management System (PMS).

Guest Satisfaction 119

Guest Satisfaction Property Management 119

SiteMinder

JULY 4, 2024

What is guest satisfaction? Guest satisfaction is the cornerstone of a thriving hotel business, reflecting how well your property meets or exceeds the expectations of its guests. It relies upon the quality of service, cleanliness, comfort, and overall guest experience.

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Guest Satisfaction Book Communication Catering 52

Hotelogix

DECEMBER 19, 2024

This information comes from many places such as: Property Management Systems (PMS) Point of Sale (POS) systems Customer Relationship Management (CRM) databases Online review platforms   Social media channels Competitor pricing data Market trends and economic indicators Data Integration After collecting the data, we need to integrate it.

Maintenance 100

Maintenance Training Pricing Information 100

Hotelogix

JULY 5, 2024

Hotel reservation software for small hotels is like a super helper that makes booking rooms easy and keeps guests happy. It helps small hotels by managing their rooms, setting prices, and deciding rules like minimum stay.  It also sends out automatic emails or messages to guests. 

Reservations 130

Reservations Guest Satisfaction Book Property Management 130

Hotelogix

OCTOBER 17, 2024

Boosting Guest Satisfaction: Guest feedback is critical for any hotel. KPIs such as the Net Promoter Score (NPS) and customer satisfaction ratings provide valuable insights into what guests think about their experience. This information is vital for making changes that enhance guest satisfaction.

Guest Satisfaction 130

Guest Satisfaction Book Information Property Management 130

Soft Inn

JANUARY 12, 2024

The secret lies in two powerful tools – hotel booking engines and channel managers. Let's delve into the inner workings of hotel booking engines and channel managers, exploring how they collaborate to create an efficient hotel management system.

Book 130

Book Guest Satisfaction Blog Property Management 130

SiteMinder

MARCH 17, 2025

A hotel director oversees the daily operations of a hotel, ensuring everything runs efficiently while delivering a high standard of guest service. Theyre responsible for key areas such as staff management, guest satisfaction, and financial performance, all while aligning the hotels activities with broader business goals.

Guest Satisfaction 52

Guest Satisfaction Book Blog Information 52

Lodging Magazine

JULY 15, 2024

The hotel technology landscape, like that of many industries, has changed dramatically in recent years, and for many franchise companies, it represents the most obvious opportunity for differentiation and enhanced guest satisfaction.

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Guest Satisfaction Property Management Magazine 111

SiteMinder

MARCH 16, 2025

Effective hotel operations ensure that all these departments work together efficiently to provide a seamless guest experience while optimising costs and revenue. A well-managed hotel not only improves guest satisfaction but also directly impacts profitability. With occupancy rates projected to increase by 2.5%

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Guest Satisfaction Housekeeping Budgeting Regulatory Compliance 52

Hotelogix

OCTOBER 30, 2024

The department is responsible for coordinating guest services, maintaining an up-to-date guest database, and ensuring overall guest satisfaction throughout their stay. So, it is important for the hotels to use right property management software. Handling these queries manually can lead to overbookings.

Front Desk Operations 162

Front Desk Operations Guest Satisfaction Maintenance Training 162

InnQuest

AUGUST 8, 2023

Enhanced Guest Satisfaction: Lastly, by charging lower rates during off-peak seasons, hotels can entice more travelers to choose their establishment over competitors. This not only keeps occupancy levels steady throughout the year but also creates a positive guest experience as guests feel they are receiving a great deal.

Pricing 220

Pricing Guest Satisfaction Blog Budgeting 220

Hotel Business

NOVEMBER 4, 2024

“Their expertise in experiential travel and innovative property management perfectly complements our operational strengths and will help deepen our portfolio. Together, we are poised to set new standards in guest satisfaction and property management.”

Guest Satisfaction 64

Guest Satisfaction Property Management Catering Hospitality Management 64

Modern Restaurant Management

FEBRUARY 17, 2025

Depending on a guest’s allergies or dietary preferences, AI can suggest personal picks from a restaurant’s menu, for example. This level of customization not only enhances guest satisfaction but also drives customer loyalty, which is crucial in our competitive market.

POS Systems 88

POS Systems Scheduling Pricing Guest Services 88

SiteMinder

MARCH 24, 2025

It helps properties engage with guests across popular messaging channels like WhatsApp, Instagram, and SMS. With Visito, properties can automate over 90% of incoming guest questions, improving guest satisfaction while reducing staff workload. How does Visito transform guest communication for hotels?

Guest Satisfaction 52

Guest Satisfaction Communication Book Blog 52

InnQuest

OCTOBER 20, 2023

It centralizes guest information, making it easier for your staff to deliver top-notch service. This efficiency translates into time saved and improved guest satisfaction. Cost Savings Efficiency gains from CRM software not only enhance guest satisfaction but also reduce operational costs.

Guest Satisfaction 130

Guest Satisfaction Information Book Marketing 130

Hotelogix

APRIL 22, 2024

By utilizing data collected from past stays, such as guest preferences and behavior, you can craft customized experiences that resonate with each guest. It not only enhances guest satisfaction but also boosts loyalty and repeat business.

Guest Satisfaction 130

Guest Satisfaction Book Pricing Reservations 130

SiteMinder

MARCH 25, 2025

A skilled reservations manager can directly influence your revenue by ensuring your rooms are always accurately represented across booking channels, minimising missed opportunities due to errors or delays. While the general manager oversees all hotel operations, a reservations manager focuses specifically on the booking process.

Reservations 52

Reservations Housekeeping Guest Satisfaction Book 52