Hospitality Net

SEPTEMBER 20, 2024

The discussion centred around dynamic pricing, the influence of short-term rentals, and guest satisfaction throughout the event. Here is a summary of the key insights from the webinar and some points hoteliers can apply to their future revenue strategies, especially for large-scale events.

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Revenue Hub

FEBRUARY 15, 2023

Attribute-based pricing is becoming an increasingly popular pricing model in the hotel industry. NB: This is an article from BEONx , one of our Expert Partners It enables property managers to establish a range of rates in line with the features and services that a guest is willing to pay for. What is attribute-based pricing?

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Guest Satisfaction Pricing Book Reservations 98

Modern Restaurant Management

NOVEMBER 15, 2022

Due to many factors including inflation and supply chain challenges, restaurant owners and operators have been faced with tough choice about raising menu prices. As food prices rise, restaurants should try to stay within their target ratio for food cost to gross food revenue in order to maintain target profits.

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Pricing Communication Marketing Training 196

Hotelogix

NOVEMBER 28, 2024

Letting AI Handle the Boring Stuff Behind every great guest experience is a ton of behind-the-scenes work room assignments, housekeeping schedules, pricing updates, you name it. AI can predict which rooms need cleaning first, suggest price adjustments based on demand, and even help manage your restaurant’s inventory.

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Revenue Hub

JANUARY 10, 2025

Unlike traditional methods that rely on static pricing models and siloed data, gen AI introduces a dynamic and highly adaptable approach to decision-making. It requires balancing multiple variables – market demand, competitor pricing, seasonal trends, and customer preferences – to make informed decisions.

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Pricing Guest Satisfaction Book Marketing 109

Hotelogix

NOVEMBER 7, 2024

The right sales tactics can help increase revenue, boost occupancy rates , and ensure guests have a positive experience. This blog outlines simple, actionable strategies that hotels of all sizes can use to grow their business, from direct bookings to pricing strategies and everything in between.

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Larry Mogelonsky

MARCH 24, 2025

That is, for our industry where human-to-human contact is ever-so-centric to guest satisfaction, its not that automation will supplant practitioners but that these contemporary tools will offset the undesirable, repetitive tasks to augment the experience. Priced at $750USD for 2.5

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Revenue Hub

JANUARY 10, 2025

This shift to AI Personality boosts the authenticity of responses and guest satisfaction. Review platforms are now prioritizing recent reviews that reflect current guest satisfaction. Combined with attractive pricing and a user-friendly, mobile-optimized website, it can drive direct bookings.

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Guest Satisfaction Communication Book Article 109

Hotelogix

JANUARY 19, 2025

Did you know that effective hotel pricing can increase revenue by up to 20%? Setting the right rates for your rooms is not just about numbers; it’s about balancing guest expectations, understanding demand, and staying competitive. Steps to Analyze Competitor Pricing: Track room rates across OTAs and direct websites.

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Hotelogix

MARCH 21, 2025

From front-desk queries to housekeeping requests , response time lags can adversely affect guest satisfaction. Automating Guest Inquiries and Service Requests AI-powered chatbots and messaging platforms can resolve as much as 70% of guest inquiries automatically. AI-enabled messaging is transforming the playing field.

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Guest Services Guest Satisfaction Book Training 100

Hotelogix

NOVEMBER 28, 2024

It can directly impact revenue, guest satisfaction, and your ability to scale. After adopting a channel manager, they: Cut errors by 85% Increased bookings during peak season by 25% Saw guest ratings improve due to better communication Channel Management Best Practices Using the right channel manager is only half the job.

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Book Property Management Reservations Pricing 130

InnQuest

SEPTEMBER 5, 2023

Managing your hotel’s inventory efficiently can significantly impact your bottom line, guest satisfaction and overall operational effectiveness. Effective management ensures that rooms are allocated efficiently and priced competitively. These are managed as inventory and must be scheduled and priced accordingly.

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Hotelogix

NOVEMBER 28, 2024

Personalizing Communication Channels Each segment prefers different communication methods: Corporate clients: LinkedIn, email newsletters Millennials: Instagram, mobile apps Senior travelers: Traditional mail, phone support Modifying Pricing Strategies Implement dynamic pricing based on segment behavior patterns.

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Revenue Hub

SEPTEMBER 27, 2024

NB: This is an article from Knowland Subscribe to our weekly newsletter and stay up to date Also known as attribute-based pricing, the shift allows guests to customize their stay by selecting only the necessary services, potentially reducing costs and enhancing their overall experience.

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Revenue Hub

JANUARY 8, 2025

One example is hotels that rely on static pricing. Whereas hotels implementing revenue management principles use dynamic pricing, optimize occupancy, have a strong brand reputation, and much more. It provides a framework for balancing complex and variable costs while providing a positive guest experience.

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Pricing Marketing Book Article 109

Modern Restaurant Management

JANUARY 10, 2025

Some brands may consider that they can offer an experiential focused bar menu for a more approachable price point for the consumer who may not opt for a full dining experience. Flexible layouts are becoming a must-have for restaurant operators looking to maximize both revenue and guest satisfaction.

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Revenue Hub

OCTOBER 3, 2023

ZHAW School of Management and Law, based in Winterthur, Switzerland, conducted a study of 37 hotels that implemented dynamic pricing in 2021 and 2022, evaluating the effectiveness and impact of the RoomPriceGenie revenue management system. What happens to guest satisfaction after hotels start implementing RoomPriceGenie?

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Pricing Guest Satisfaction Article Marketing 109

Revenue Hub

SEPTEMBER 2, 2024

Price skimming can be highly effective, especially during peak demand periods like major events or holidays. However, many hotels have yet to fully capitalize on this strategy, often hesitating due to concerns about guest satisfaction and potential reputational risks. The goal is to maximize total revenue rather than occupancy.

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Pricing Guest Satisfaction Events Article 109

Hotel Business

JULY 16, 2024

in October 2023—virtually every traveler in every hotel price bracket is paying more for a hotel room. Power 2024 North America Hotel Guest Satisfaction Index (NAGSI) Study , travelers’ perceived value for those higher prices is very much dependent on how well the hotel delivers on their expectations. days, up from 3.36

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Hotel Business

SEPTEMBER 4, 2024

Power 2024 North America Third-Party Hotel Management Guest Satisfaction Benchmark , overall guest satisfaction with branded hotels run by the nation’s largest third-party management companies improves significantly this year, outperforming both chain-managed and independently operated hotels. The post Davidson tops J.D.

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Guest Satisfaction Maintenance Pricing Communication 64

Revenue Hub

JULY 27, 2023

NB: This is an article from Demand Calendar One of the most pivotal decisions is setting the right price policy for hotel rooms. A hotel’s pricing strategy can be the difference between empty rooms and a bustling, thriving business. In this approach, hotel rooms are viewed and sold as commodities, regardless of who the guest is.

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Pricing Guest Satisfaction Article Blog 98

Revenue Hub

APRIL 8, 2024

NB: This is an article from Demand Calendar Subscribe to our weekly newsletter and stay up to date We need hoteliers to embrace innovative strategies that resonate with modern travelers, setting a new standard for hospitality excellence beyond competitive pricing.

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Pricing Guest Satisfaction Article Budgeting 101

Revenue Hub

MARCH 21, 2025

Guests can browse, select, and pay for additional services or upgrades, improving guest satisfaction and boosting hotel revenues efficiently. Implement Dynamic Pricing Dynamic pricing helps you adjust room rates based on market demand, seasonality, events, and competitor pricing.

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InnQuest

OCTOBER 3, 2023

This efficiency extends to check-in and check-out processes, leading to shorter wait times for guests and improved staff productivity. This accuracy not only improves guest satisfaction but also minimizes disputes and the associated administrative burden. These options include credit cards, mobile payments and digital wallets.

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Revenue Hub

DECEMBER 12, 2023

In a hospitality industry marked by fierce competition and evolving consumer preferences, dynamic pricing has emerged as an indispensable strategy for success. This nuanced pricing approach, characterized by its responsiveness to market dynamics, plays a crucial role in enhancing key performance indicators (KPIs) for hotels.

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Pricing Article Guest Satisfaction Marketing 109

Revenue Hub

NOVEMBER 19, 2024

By breaking down silos, hotels can make more informed decisions that enhance guest satisfaction and drive revenue growth. Enhanced Guest Experience : Combines data on guest preferences, feedback, and behaviors to personalize services and increase satisfaction.

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Revenue Hub

JANUARY 6, 2025

Ultimately, having a tighter set of KPIs leads to intuitive performance management, more precise responsibilities, and impactful decision-making, resulting in sustainable revenue and guest satisfaction increases. NetRevPAR: Moving Beyond Top-Line Revenue What it is ? High commissions or excessive discounting might erode net profits.

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Budgeting Guest Satisfaction Accounting Article 109

Hotelogix

NOVEMBER 7, 2024

It means handling issues calmly, staying professional during crises, and making sure your guests always feel valued. Guest satisfaction. It’s the key to keeping guests coming back and turning new visitors into loyal customers. Thoughtful Follow-Ups Once your guests check out, stay connected with them.

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Hotel Owner

NOVEMBER 18, 2024

As such, offering EV charging is not only a matter of adapting to the market; it’s also a powerful strategy to secure repeat corporate clients, enhance revenue, and improve guest satisfaction. Revenue flows directly to the hotel, with all administrative work handled by the CPO software, ensuring seamless operation.

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Guest Satisfaction Maintenance Book Marketing 119

Hotelogix

DECEMBER 19, 2024

Here's why hotel business intelligence is key: Smarter Choices: Accurate data helps you choose about prices, ads, and other aspects. Happier Guests: Know your customers better and shape your services to fit their wants. Revenue Management Figuring out room prices can be tough. You need real facts to decide things.

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Maintenance Training Pricing Information 100

InnQuest

SEPTEMBER 12, 2023

These components are integral to providing a positive guest experience and achieving financial success: Front Office Operations: The front office is the face of the hotel. It handles guest reservations, check-in/check-out processes, and room assignments and provides concierge services.

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Hotelogix

JANUARY 5, 2025

Shopping Ads: If you have special deals, you can show them with prices in search results. Hotel Ads: These show your hotel’s prices and info directly in Google Search and Maps. When someone searches for hotels, your ad shows up with your prices and photos. Add info about your hotel, rooms, and prices.

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Modern Restaurant Management

MARCH 10, 2025

However, 30 percent of high-income consumers are dining at TSRs more frequently than before, signaling room for premium offerings at the right price. Value Isn’t Just About Price—It’s About Experience Price sensitivity may be at an all-time high, but focusing solely on discounts risks missing the bigger picture.

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Pricing Guest Satisfaction Definition Marketing 100

Revenue Hub

AUGUST 23, 2023

Price is a very significant yet sensitive topic for many travelers. NB: This is an article from Travel Media Group Receiving online guest reviews related to this subject is common, and these reviews need the utmost attention and consideration when writing a response to them.

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Pricing Guest Satisfaction Information Article 98

STAAH

SEPTEMBER 13, 2023

Driving direct bookings is essential for maximizing revenue and maintaining control over your property’s pricing strategies. One valuable tool that can help you achieve this is the STAAH Smart Pricing feature which is available for SwiftBook users. What is Smart Pricing in STAAH SwiftBook?

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Pricing Book Guest Satisfaction Blog 109

Hotelogix

JANUARY 19, 2025

The system also streamlines the guest experience by offering features like contactless check-ins and personalized service. These capabilities not only increase guest satisfaction but also reduce the workload for front desk staff. Additionally, the cost savings are significant.

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Housekeeping Front Desk Operations Guest Satisfaction Property Management 100

InnQuest

OCTOBER 17, 2023

They are a result of a delicate balance between maximizing revenue and providing guest satisfaction. While overbooking can lead to guest inconvenience and potential financial losses for the hotel, it is a revenue management strategy used to achieve high occupancy rates. Hotel Overbooking: Concerning or Not?

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Reservations Book Guest Satisfaction Pricing 221