Remove Guest Satisfaction Remove POS Systems Remove Server
article thumbnail

What to Look for in Hotel Management Software – A Complete Guide for Hoteliers

Hotelogix

By generating reports and analytics, the PMS provides valuable insights into occupancy trends , revenue performance, and guest preferences. This makes it indispensable for streamlining operations and creating memorable guest experiences. Hotels using legacy systems often face high costs for hardware, IT support, and updates.

article thumbnail

Oh, Canada: The Potential Impact of AI and Tariffs

Modern Restaurant Management

Depending on a guest’s allergies or dietary preferences, AI can suggest personal picks from a restaurant’s menu, for example. This level of customization not only enhances guest satisfaction but also drives customer loyalty, which is crucial in our competitive market.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What is a Kitchen Order Ticket? Importance of KOT in Hotels

Hotelogix

Kitchen display system vs KOT  A Kitchen Display System and a Kitchen Order Ticket serve similar purposes in restaurants but differ in their approach. A KDS is a digital screen in the kitchen that displays orders in real-time as they are entered into the restaurant's POS system.

article thumbnail

What is a Hotel PMS? All about Hotel Property Management System

Hotelogix

The automation provided by a PMS enhances guest satisfaction, increases operational efficiency, and allows for better data-driven decision-making. So, in such a scenario, it is advisable to post all their POS charges (also known as non-room charges) directly to their rooms.

article thumbnail

Takeout For Good and Menus Go Tech

Modern Restaurant Management

The interface is easy to use and allows the guest to complete the entire payment process in 60 seconds or less, without the server’s involvement. TableSafe’s technology integrates directly with the POS, allowing the check to be reviewed, paid, processed, closed-out, and an email receipt provided away from the POS system.

L&D 176
article thumbnail

Diverse careers in hospitality and tourism: match your talents

Les Roches

These businesses have a reputation for offering exceptional service and the ultimate guest experience. Here are some examples of high-paying and notable career paths: Hotel manager: responsible for hotel operations, ensuring guest satisfaction, managing staff and optimizing revenue. What are front-of-house positions?

article thumbnail

What is Hotel Management?

Xotels

The goal is to maximise the profitability and efficiency of hotels while maintaining a high level of guest satisfaction and service quality. The front of the house encompasses guest-facing roles such as receptionists, servers, housekeepers, and concierge. Restaurant employee (host, server etc.):