Hotelogix

DECEMBER 7, 2023

OTAs are now a great marketing resource for hotel owners, allowing them to reach a wider audience and optimize revenue. Choosing the right OTAs to partner with requires research and strategic planning. Of course, the kind of guest reviews/feedback you receive entirely depends on your guest service quality. 

Book 268

Book Budgeting Catering Strategic Planning 268

Revenue Hub

APRIL 17, 2023

Informed decision-making: Accurate forecasting provides insights into market trends, demand patterns, and financial performance, enabling you to make data-driven decisions about pricing, inventory management, and resource allocation that directly impact your ROI. What’s in it for the owner?

Strategic Planning 82

Strategic Planning Guest Satisfaction Pricing Information 82

Revenue Hub

NOVEMBER 13, 2023

This is all the more likely if the plan has been prepared thoroughly in advance so it can stand up to the rigour which the Owner is correct to demand. Once the Asset Manager receives the first draft of the budget, they will review and analyse it immediately, using their detailed knowledge of the property as well as the market.

Budgeting 88

Budgeting Guest Satisfaction Strategic Planning Presentation 88

Les Roches

MARCH 6, 2024

This article looks into the intricacies of brand strategy in marketing, exploring its definition, key elements and development process. By understanding the fundamentals and the role of branding in driving business success, marketers can develop more impactful and cohesive strategies to elevate their brands in the eyes of consumers.

Marketing 52

Marketing Communication Brand Management Information 52

SiteMinder

FEBRUARY 14, 2024

Keeping up with new trends in tourism is crucial for hotel owners to stay competitive and meet the evolving expectations of guests. Furthermore, catering to trends in experiential travel by offering immersive local experiences or themed stays can lead to higher guest satisfaction and stronger emotional connections with the brand.

Travel and Tourism 59

Travel and Tourism Marketing Catering Book 59

Les Roches

AUGUST 21, 2024

Duties include strategic planning, financial management and ensuring adherence to brand standards while monitoring and maintaining high levels of guest satisfaction. Food and beverage managers collaborate closely with chefs, sommeliers and service staff to create memorable dining experiences for guests.

Guest Satisfaction 52

Guest Satisfaction Housekeeping Budgeting Events 52

Revenue Hub

JULY 19, 2023

RMS tools use machine learning and predictive analytics to optimize room rates, anticipate market trends, and provide insightful competitor analysis. Utilize Data Analytics Data analytics can provide valuable insights into guest behavior, market trends, and your hotel’s performance.

Pricing 92

Pricing Article Strategic Planning Book 92

Hotel Owner

JUNE 30, 2023

As it stands, the hospitality industry is facing a multitude of operational challenges that require careful navigation and strategic planning to overcome. Hotels need to invest in robust online marketing strategies, strengthen their online presence, and actively manage their reputation on review platforms to stand out.

Travel and Tourism 105

Travel and Tourism Strategic Planning Procurement Concierge 105

Les Roches

JULY 1, 2024

Food and beverage server Responsible for delivering a pleasant dining experience to guests at hotel restaurants and dining outlets, servers work in almost every hotel. Their tasks include taking orders, serving food and beverages, providing recommendations on menu items, and ensuring guest satisfaction throughout their meal.

Concierge 52

Concierge Guest Satisfaction Housekeeping Server 52

eZee Absolute

JULY 9, 2024

To address these, they needed the right solutions tailored to their unique requirements, something not every product in the market could offer. This integrated approach not only simplified their workflow but also contributed to improved revenue management and enhanced guest satisfaction.

Reservations 52

Reservations Guest Satisfaction Book Strategic Planning 52

Hotel Business

SEPTEMBER 5, 2023

.” From January to June, HVMG’s key performance metrics soared compared to most of its competitors and the rest of the industry, evidenced by a same-store RevPAR growth of 13% and an impressive 6% in consolidated market share/RevPAR index growth, according to the company. and Starwood Hotels and Resorts.

Strategic Planning 59

Strategic Planning Accounting Travel and Tourism Guest Satisfaction 59

Hotel Owner

JUNE 18, 2023

The importance of KPIs in the hotel industry cannot be overstated—they facilitate decision-making, inform strategic planning, and ultimately drive business growth. Net Promoter Score (NPS) NPS gauges customer loyalty by asking guests how likely they are to recommend your hotel to others.

Book 105

Book Strategic Planning Guest Satisfaction Housekeeping 105

Les Roches

JUNE 24, 2024

Hotel managers are tasked with ensuring the smooth and efficient operation of the property while providing exceptional service to guests. The role may also involve aspects of marketing, sales, revenue management and strategic planning to increase profitability and competitiveness.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Revenue Projections Communication 52

Hotel Business

FEBRUARY 27, 2024

Having begun his hospitality career in hotel operations, Smith became a GM before being tapped for top executive spots in several international markets, culminating with his rise to helm Marriott’s entire international business prior to his retirement from the brand. and broaden the company’s global footprint.

Strategic Planning 59

Strategic Planning Guest Satisfaction Marketing Training 59

Les Roches

JULY 4, 2024

From front office operations and housekeeping to food and beverage management, revenue optimization and marketing strategies, hotel managers have to oversee everything that happens in the hotel or resort. Students need to learn how to analyze market demand, set pricing strategies and use revenue management tools and techniques.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Events Hospitality Management 52

Les Roches

JUNE 26, 2024

Students learn about business topics such as accounting, economics, management and marketing as well as specific aspects of hospitality management. The program equips graduates with the skills needed to succeed in various roles in the hospitality industry, including hotel management, event planning and food service management.

Guest Satisfaction 52

Guest Satisfaction Front Desk Operations Travel and Tourism Hospitality Management 52

SiteMinder

FEBRUARY 29, 2024

These courses cover a broad spectrum of topics, from operational efficiency and financial management to guest relations and sustainability practices. Participants learn how to improve hotel performance, enhance guest satisfaction, and increase profitability through effective management strategies.

Training 52

Training Customer Service Communication Guest Satisfaction 52

SiteMinder

MARCH 4, 2024

They provide a unified voice for their members, advocating for their rights, and offering a range of services designed to support hoteliers in their operations, such as advocacy, networking, education, marketing and promotion, resources and support, and creating, maintaining and licensing around quality standards.

Strategic Planning 52

Strategic Planning Guest Satisfaction Marketing Training 52

Hotel Owner

MAY 13, 2024

Beyond serving hotel guests, they often draw locals and tourists alike, becoming pillars of culinary excellence and community engagement. However, crafting a successful hotel restaurant requires a blend of strategic planning, culinary innovation, and attentive service. Exceptional service completes the dining experience.

Special Events 52

Special Events Strategic Planning Guest Satisfaction Events 52

Les Roches

SEPTEMBER 3, 2024

Managing such a hospitality venue involves a wide range of duties, from overseeing housekeeping and food service to guest relations and maintenance. The primary goal is to maximize operational efficiency, which directly impacts guest satisfaction. Why is managing hotel operations so important?

Travel and Tourism 52

Travel and Tourism Housekeeping Maintenance Guest Satisfaction 52

Hotel Business

JUNE 15, 2023

Enhance customer experience beyond the stay Hotels routinely track guest satisfaction by asking them to assess staff friendliness, room cleanliness, food quality, facility safety, WiFi speed and more. For guests, particularly in digitally savvy global markets, a tech-enabled experience is essential to meet expectations.

Strategic Planning 59

Strategic Planning Guest Satisfaction Book Back of House 59

Les Roches

JULY 5, 2024

Resort development is a complex discipline, requiring meticulous planning, strategic design, procurement, construction, operations and marketing. This guide covers everything you need to know about resort development, from planning a resort to effectively managing a thriving destination.

Travel and Tourism 52

Travel and Tourism Resort Management Regulatory Compliance Concierge 52

SiteMinder

JULY 13, 2024

Revenue management revolves around measurement of what customers from different audience segments are willing to pay, as well as the ever-changing supply and demand within each market. The fluctuating demand, strong competition, and ever-changing e-commerce landscape in hospitality necessitate constant attention and strategic adaptation.

Pricing 98

Pricing Book Budgeting Marketing 98

Les Roches

AUGUST 2, 2024

These perks not only boost job satisfaction but also provide a balanced and rewarding work-life experience Team spirit and camaraderie: staff members often work closely together to ensure the highest level of guest satisfaction. They are responsible for managing staff, maintaining standards and ensuring guest satisfaction.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Training Hospitality Management 52

Les Roches

SEPTEMBER 19, 2024

This will help you remain competitive in the job market and able to adapt to new challenges. Showcasing your hospitality skills effectively To stand out in a competitive job market, it’s essential to demonstrate your abilities. Keep an open mind, learn on the job and stay up to date through courses, workshops and industry events.

Travel and Tourism 52

Travel and Tourism Customer Service Workshop Hospitality Management 52

Xotels

APRIL 3, 2024

Revenue Strategies & Tactics Market Segmentation Hotel Pricing Strategies Forecasting & Budgeting Properly How to Distribute Effectively? Always be ready to shift to any unexpected changes – being agile is what gets you ahead of the competition and allows you to be a market leader. Always keep an eye on emerging markets.

Pricing 52

Pricing Book Budgeting Marketing 52

Xotels

NOVEMBER 23, 2023

It encompasses a wide array of tasks that span various departments, all working in harmony to deliver exceptional guest experiences and optimise business performance. Read the articles below: Top 5 Essential Hotel Management Tips for The Perfect Guest Experience How to Make Your Hotel Stand Out?

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

It encompasses a wide array of tasks that span various departments, all working in harmony to deliver exceptional guest experiences and optimise business performance. Read the articles below: Top 5 Essential Hotel Management Tips for The Perfect Guest Experience How to Make Your Hotel Stand Out?

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Les Roches

JANUARY 8, 2024

These innovations in hotels range from processes that handle reservations and check-ins to implementing effective marketing strategies, for example, smartphone notifications informing guests about room availability. In addition, keyless entry syste­ms are convenient and se­cure for many guests.

Housekeeping 52

Housekeeping Training Hospitality Management Reservations 52

Les Roches

DECEMBER 28, 2023

The role requires efficient management of resources, provision of exceptional guest services, marketing, human resource duties, and staff supervision, all to ensure an enjoyable stay for guests. The responsibilities span from guest relations and front office operations to overseeing human resources and financial accounting.

Housekeeping 52

Housekeeping Training Hospitality Management Accounting 52

Modern Restaurant Management

SEPTEMBER 14, 2021

Bill directs all operational and strategic planning and execution for the Applebee’s, Del Taco, MOD Pizza, Wendy’s and Olga’s Kitchen brands. Combining their cutting-edge technology with TheFork’s expansive diner base and yield management capabilities is something unique on the market.”

Accounting 173

Accounting L&D Marketing POS Systems 173

Xotels Hotel Revenue Management

SEPTEMBER 1, 2020

Hotel Market Size & Opportunities. Pulling Everything Together: The Business Plan. 11 Steps of Putting Your Plan Together. Either taking action (according to feedback or your own observance) before service failure occurs will greatly improve guest satisfaction and therefore resulting in higher review scores.

Definition 52

Definition Marketing Budgeting Article 52

Les Roches

SEPTEMBER 20, 2024

If you’re someone who thrives on strategic planning and enjoys the intricate balance between financial management and guest satisfaction, hotel asset management might be your calling. This includes taking responsibility for driving profitability and improving guest satisfaction through hotel asset management.

Strategic Planning 52

Strategic Planning Guest Satisfaction Training Regulatory Compliance 52