SiteMinder

APRIL 7, 2025

The partnership between BeSafe Group and SiteMinder offers innovative insurance solutions that help hoteliers boost revenue, streamline operations, and enhance guest satisfaction. With SiteMinders reach and ease of use, this integration becomes an attractive option for hotels looking to maximise revenue and enhance guest satisfaction.

Guest Satisfaction 52

Guest Satisfaction Book Special Events Marketing 52

Hotelogix

NOVEMBER 28, 2024

It can directly impact revenue, guest satisfaction, and your ability to scale. It automatically updates room availability, rates, and reservations across all these platforms. How to Pick the Right Channel Manager for Your Business There are hundreds of options in the market. Many systems offer automated pricing tools.

Book 130

Book Property Management Reservations Pricing 130

SiteMinder

MARCH 25, 2025

What is a hotel reservations manager? A hotel reservations manager oversees the entire booking process at a hotel. This includes handling inquiries, managing bookings, confirming reservations, and resolving issues or discrepancies. What does a hotel reservations manager do? What is the reservation department in a hotel?

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Reservations Housekeeping Guest Satisfaction Book 52

Hotelogix

OCTOBER 24, 2024

A Central Reservation System (CRS)  helps hotels manage room availability, pricing, and bookings from different channels. A CRS automates this process, ensuring smooth management of reservations. Why is a Central Reservation System Important for Hotels? Read More on How a CRS system help hotels?

Reservations 130

Reservations Guest Satisfaction Pricing Book 130

Hotelogix

JULY 5, 2024

Reservation software for a small hotel is like a helpful assistant that makes booking rooms easier. It lets hotels manage bookings, shows room availability online, and keep track of guest details. It's handy for guests too, letting them book rooms directly on the hotel's website.

Reservations 130

Reservations Guest Satisfaction Book Property Management 130

Hotelogix

NOVEMBER 28, 2024

By automating daily operations such as reservations, check-ins, and housekeeping management, Hotelogix significantly reduces manual tasks, allowing hotel staff to focus more on guest satisfaction. Read also: Use of AI & Machine Learning in Hotel Industry Book a Demo with Hotelogix PMS

Housekeeping 147

Housekeeping Budgeting Demo Pricing 147

Revenue Hub

NOVEMBER 19, 2024

Myth 1: A Siloed System Is Business Intelligence In the hotel industry, it’s common to use separate systems for reservations, property management, customer relationship management (CRM), and accounting. By breaking down silos, hotels can make more informed decisions that enhance guest satisfaction and drive revenue growth.

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Guest Satisfaction Reservations Information Article 108

Larry Mogelonsky

APRIL 14, 2025

However, a strategic deployment of technology across the guest journey can improve direct booking incentives, enhance revenue management algorithms, and personalize loyalty offers. Greater upsell opportunities by bundling rooms with bespoke amenities and ancillary services, encouraging more direct reservations.

Housekeeping 130

Housekeeping Procurement Scheduling Training 130

Hotelogix

JANUARY 19, 2025

For instance, the PMS allows the front desk to manage check-ins , check-outs, and reservations seamlessly. Additionally, POS outlets like restaurants and spas can consolidate billing into one invoice, making the guest experience hassle-free. Enhance Guest Experiences : Enable contactless check-ins and personalized services.

Housekeeping 100

Housekeeping Front Desk Operations Guest Satisfaction Property Management 100

InnQuest

OCTOBER 17, 2023

They are a result of a delicate balance between maximizing revenue and providing guest satisfaction. While overbooking can lead to guest inconvenience and potential financial losses for the hotel, it is a revenue management strategy used to achieve high occupancy rates. Hotel Overbooking: Concerning or Not?

Reservations 221

Reservations Book Guest Satisfaction Pricing 221

Hotelogix

APRIL 16, 2025

Opportunity—but only if you can navigate this red-hot market with the right strategies and tools. 👉 Read Also - Motel vs. Hotel: 7 Key Factors for Smart Travelers The cloud-based PMS market for small and medium hotels is experiencing remarkable growth, with adoption rates increasing by 8.2% annually from 2024 to 2030.

Front Desk Operations 130

Front Desk Operations Property Management Pricing Reservations 130

InnQuest

OCTOBER 24, 2023

In today’s fast-paced hospitality industry, selecting the right reservation system is crucial for the success of your hotel. Understanding the impact of your hotel reservation system on your business is key. This agility can be a significant advantage in responding to market dynamics and changes in demand.

Reservations 130

Reservations Book Pricing Guest Satisfaction 130

InnQuest

SEPTEMBER 5, 2023

Managing your hotel’s inventory efficiently can significantly impact your bottom line, guest satisfaction and overall operational effectiveness. Guest Amenities: Guest amenities and housekeeping supplies are essential to maintaining room quality and a ensuring positive guest experience.

Guest Satisfaction 218

Guest Satisfaction Maintenance Pricing Book 218

Hotelogix

SEPTEMBER 12, 2024

They typically feature user-generated reviews, ratings, and photos, providing a comprehensive overview of future guests' expectations.  This credibility can play a decisive role in influencing booking decisions and this is largely controlled by Hotel reservation software such as Hotelogix.

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Competitive Analysis Guest Satisfaction Customer Service Book 211

Revenue Hub

APRIL 23, 2025

Does charging more inevitably lead to harsher guest reviews? Is there a ‘tipping point’ a rate threshold beyond which guest satisfaction predictably dips, and positive reviews become harder to earn? Balancing enhances profitability and safeguards your long-term position in a competitive market.

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Pricing Guest Satisfaction Article Definition 108

Revenue Hub

FEBRUARY 15, 2023

In this case, guests pay a premium, but they have the security of knowing that, if they need to cancel their booking, they can get a partial or full refund. At the other end of the scale, you could offer lower rates with the condition that reservations are non-refundable in the event of a cancellation.

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Guest Satisfaction Pricing Book Reservations 98

Revenue Hub

DECEMBER 11, 2024

A consistent guest experience means not disappearing after the stay but creating a personalised and not-spam-like connection with them. The post-stay phase brings a great opportunity for the hospitality industry to improve guest satisfaction, build relationships, and encourage repeat business.

Communication 108

Communication Article Guest Satisfaction Book 108

Hotelogix

APRIL 17, 2025

Why smart housekeeping is the backbone of guest satisfaction—and how a PMS can help small hotels run it like a charm In the world of hospitality, housekeeping isn’t just a function—it’s a silent ambassador of your hotel’s brand. annually from 2024 to 2030.

Housekeeping 130

Housekeeping Guest Satisfaction Maintenance Travel and Tourism 130

InnQuest

OCTOBER 3, 2023

This efficiency extends to check-in and check-out processes, leading to shorter wait times for guests and improved staff productivity. This accuracy not only improves guest satisfaction but also minimizes disputes and the associated administrative burden.

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Guest Satisfaction Information Property Management Blog 221

eZee Absolute

JANUARY 3, 2025

Ah, the thrill of hotel marketing! It’s hosting a never-ending partyplenty of coffee, a dash of hustle, and the occasional surprise guest who keeps you on your toes. So, lets roll up our sleeves and dive into the marketing techniques that will make your hotel the talk of the town in 2025. Enter content marketing.

Marketing 52

Marketing Book Reservations Property Management 52

InnQuest

MARCH 2, 2023

In this blog post, we will be discussing six essential steps to successful hotel management: Successfully manage their properties Increase revenue Provide a positive experience for guests Understand Your Customers The first step to successful hotel management is understanding your customers.

Customer Service 224

Customer Service Training Guest Satisfaction Pricing 224

Revenue Hub

SEPTEMBER 27, 2023

This is why is very common that in the industry most hoteliers put all their effort on transactional marketing. NB: This is an article from Bookboost This means the focus is mainly on short-term relations with guests, and once the transaction is done (the booking is made), the relationship ends.

Marketing 109

Marketing Guest Satisfaction Reservations Book 109

Hotelogix

OCTOBER 18, 2023

A hotel reservation system is far more than a booking tool. It's a comprehensive solution that empowers your hotel to optimize operations, deliver exceptional guest experiences, and thrive in a competitive industry.  This streamlined process enhances guest satisfaction and encourages more bookings.

Reservations 100

Reservations Book Information Guest Satisfaction 100

Revenue Hub

FEBRUARY 26, 2025

Hyper-personalization goes beyond surface-level customization, such as addressing guests by name or noting their loyalty tier. Its about leveraging data to create truly memorable experiences that feel tailor-made for each guest. This emotional connection can turn a one-time visitor into a lifelong advocate.

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Guest Satisfaction Article Book Reservations 92

Revenue Hub

MARCH 21, 2025

Effective hotel sales strategies are essential for increasing occupancy, driving revenue, and maintaining competitiveness in the hospitality market. Automating this strategy can significantly increase your revenue per reservation. Effective social media marketing increases your hotels visibility and attracts more bookings.

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Guest Satisfaction Book Article Pricing 70

Hotelogix

MARCH 21, 2025

From front-desk queries to housekeeping requests , response time lags can adversely affect guest satisfaction. Automating Guest Inquiries and Service Requests AI-powered chatbots and messaging platforms can resolve as much as 70% of guest inquiries automatically. AI-enabled messaging is transforming the playing field.

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Guest Services Guest Satisfaction Book Training 100

Hotelogix

NOVEMBER 7, 2024

These tools can adjust your rates automatically, based on real-time data and market trends. Data-Driven Decisions:  Use data analysis to track the success of your pricing strategies, marketing campaigns, and promotions. Monitor Competitor Pricing: Always keep an eye on what competitors are charging for similar rooms.

Pricing 130

Pricing Book Events Demo 130

eZee Absolute

JANUARY 28, 2025

As we step into 2025, it brings us immense pride to share that eZee Absolute , our flagship cloud hotel property management system, has been honored with multiple accolades from Gartner Digital Markets , encompassing Capterra , Software Advice , and GetApp. ” Raj Singh, Head of Marketing, Yanolja Cloud Solution. .”

Marketing 52

Marketing Guest Satisfaction Housekeeping Reservations 52

InnQuest

SEPTEMBER 12, 2023

It encompasses tasks such as front office operations, housekeeping, food and beverage services, maintenance, sales, marketing and financial management. The goal is to provide excellent guest experiences while maximizing revenue and maintaining cost control. Train your staff to prioritize guest needs and provide exceptional service.

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Maintenance Guest Satisfaction POS Systems Housekeeping 220

Revenue Hub

FEBRUARY 27, 2024

In today’s world, instant digital connectivity is the norm and SMS text marketing has risen to prominence as a key strategy in the hotel industry, pivotal for boosting guest engagement and satisfaction. The Essential Role of SMS Marketing in Hotels SMS marketing is revolutionizing the way hotels communicate with their guests.

Marketing 109

Marketing Communication Guest Services Strategic Planning 109

Hotelogix

FEBRUARY 13, 2025

Cut down the steps to finish a booking: Minimize the number of clicks and forms required, making it quick and straightforward for guests to complete their reservations. 👉 Read Also - ID Scanners for Hotels: Revolutionizing Guest Check-In and Security 6. Use tools that show where users look to see what catches their eye.

Book 130

Book Catering Reservations Demo 130

Revenue Hub

JANUARY 8, 2025

Revenue management is a thread that winds through every aspect of the hotel operations to improve efficiency, guest satisfaction, and profitability. FGRTs core philosophy is to align the hotel with the existing market. The team examines the competitors and the market. What type of ancillary revenue is possible?

Pricing 109

Pricing Marketing Book Article 109

Hotelogix

OCTOBER 17, 2024

They allow guests to book rooms at their convenience at any time of the day, improving customer satisfaction. Apart from offering great ease to the guests, they provide valuable operational and financial benefits to the hoteliers. They minimize overbookings, streamline the reservation process, and drive revenue.

Book 130

Book Reservations Information Demo 130

Revenue Hub

JANUARY 27, 2025

For hotel revenue managers, a few persistent challenges can slow them down, preventing them from focusing on broader strategies that maximize revenue, profitability, and guest satisfaction. As a result, it becomes nearly impossible to get a complete picture of guest spending and behavior.

Reservations 70

Reservations Training Guest Satisfaction Information 70

InnQuest

APRIL 3, 2023

This includes implementing mobile check-in and keyless entry , using guest messaging platforms, and providing digital guest directories. For instance, online booking systems, channel managers, and revenue management software can help you manage reservations, room rates, and availability across different channels.

Training 222

Training Property Management Special Events Guest Satisfaction 222

Revenue Hub

JANUARY 27, 2023

While many property management systems auto-generate simple transactional emails, proper email marketing software for hotels does so much more than the basics. NB: This is an article from Fuel Travel A full-featured hotel guest messaging solution makes it easy to communicate with future, current, and past guests.

Marketing 98

Marketing Guest Satisfaction Article Property Management 98

STAAH

MAY 24, 2023

Market insights can provide a comprehensive understanding of market trends, guest preferences and industry dynamics. STAAH MAX users can analyze market insights and make informed decisions. Booking.com has introduced a feature that provides Market Insights into what bookers are searching for in your region.

Marketing 98

Marketing Information Pricing Guest Satisfaction 98