SiteMinder

MARCH 16, 2025

This includes guest services, housekeeping, food and beverage management, maintenance, financial administration, and staff supervision. Effective hotel operations ensure that all these departments work together efficiently to provide a seamless guest experience while optimising costs and revenue.

Guest Satisfaction 52

Guest Satisfaction Housekeeping Budgeting Regulatory Compliance 52

Hotelogix

OCTOBER 18, 2024

The aim is to create and offer guests an environment where they can relax and enjoy. Running a hotel efficiently is essential for many reasons: Guest Satisfaction: Happy guests are likely to return and recommend the hotel to others. Housekeeping Operations Housekeeping is important for guest satisfaction.

Housekeeping 130

Housekeeping Guest Satisfaction Maintenance Training 130

Hotelogix

SEPTEMBER 12, 2024

A Hotel Property Management System (Hotel PMS) is software that helps hotels efficiently organize, schedule, and manage their daily operations. The automation provided by a PMS enhances guest satisfaction, increases operational efficiency, and allows for better data-driven decision-making. What is Hotel PMS?

Property Management 130

Property Management Housekeeping Maintenance Server 130

Hotelogix

JULY 5, 2024

It also sends out automatic emails or messages to guests.    It also provides valuable insights through reporting and analytics, helping hotels optimize their operations and improve guest satisfaction. Integrated Modules: Includes housekeeping and maintenance for seamless management.

Reservations 130

Reservations Guest Satisfaction Book Property Management 130

InnQuest

JUNE 8, 2023

According to reports , Marriott International deployed “ChatBotlr” across their hotels, resulting in a significant increase in guest satisfaction and a reduction in phone calls. Smart algorithms can also detect anomalies, predict maintenance needs and alert users in advance, reducing downtime and improving device longevity.

Maintenance 135

Maintenance Pricing Guest Satisfaction Marketing 135

Revenue Hub

MARCH 21, 2024

It’s about transforming stays into memorable journeys where every detail reflects the guest’s preferences, from entertainment to comfort. Such tailored experiences will not only enhance guest satisfaction but also build loyalty, encouraging guests to return for the personalized touch they experienced.

Guest Satisfaction 98

Guest Satisfaction Maintenance Article Scheduling 98

Revenue Hub

JUNE 18, 2024

NB: This is an article from RoomPriceGenie , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date The Front Desk Manager is also responsible for scheduling, training and managing all logistics related to having the rooms ready for guests (i.e., reservations, housekeeping, maintenance, etc.),

Guest Satisfaction 109

Guest Satisfaction Pricing Housekeeping Communication 109

Hotelogix

OCTOBER 25, 2024

This ensures you always know what rooms are available and ready to receive a new guest. Additionally, quality software will also allow the housekeepers to connect with maintenance and their manager, for example, if there is an issue that needs to be fixed in the room.

Housekeeping 130

Housekeeping Guest Satisfaction Training Communication 130

Hotelogix

FEBRUARY 13, 2024

Operating a large independent hotel with 200+ rooms, 4-5 in-house restaurants, a couple of gyms, spas, and gift shops is multifaceted, where precision, efficiency, and guest satisfaction are paramount. Housekeeping and maintenance Impeccable rooms and facilities are non-negotiable.

Housekeeping 147

Housekeeping Regulatory Compliance Guest Satisfaction Maintenance 147

Hotelogix

SEPTEMBER 13, 2024

Cleanliness and Maintenance Maintaining spotless cleanliness throughout the hotel and regular and adequate maintenance of all facilities is crucial. Regular maintenance must ensure that the hotel's interior and exterior are in excellent condition, with no visible signs of wear and tear. Schedule a Call wiith Hotelogix

Maintenance 100

Maintenance Travel and Tourism Customer Service Concierge 100

Hotelogix

SEPTEMBER 13, 2024

Cleanliness and Maintenance Maintaining spotless cleanliness throughout the hotel and regular and adequate maintenance of all facilities is crucial. Regular maintenance must ensure that the hotel's interior and exterior are in excellent condition, with no visible signs of wear and tear. Schedule a Call wiith Hotelogix

Maintenance 100

Maintenance Travel and Tourism Customer Service Concierge 100

STAAH

MARCH 26, 2024

Behind-the-Scenes Sneak Peeks: Highlight the daily operations of your hotel, such as real-time kitchen or event preparations, housekeeping routines, or maintenance activities. Showcase staff members going extra mile to ensure guest satisfaction and top-notch hospitality.

Travel and Tourism 104

Travel and Tourism Guest Satisfaction Events Housekeeping 104

Hotelogix

JANUARY 29, 2025

Upselling on steroids : Intelligent systems identify opportunities to offer personalized upgrades and services, increasing average guest spend. Operational cost savings : From energy-efficient smart rooms to predictive maintenance, technology is slashing operational costs left and right. Picture a digital maestro leading your team!

Concierge 145

Concierge Training Pricing Book 145

SiteMinder

JULY 10, 2024

This includes automating routine tasks, personalising guest experiences, adjusting pricing strategies, and making your overall operations more efficient. By using AI, you can simplify your processes and significantly boost both revenue and guest satisfaction. EasyWay helps improve efficiency and guest satisfaction.

Guest Satisfaction 91

Guest Satisfaction Pricing Communication Concierge 91

Larry Mogelonsky

DECEMBER 11, 2023

Integrated hotel software lets you pinpoint that 20% so that properties can limit room downtime by, for instance, adjusting the plans for regrouting bathrooms or by reorienting deep cleaning schedules.” How is this done, though?

Housekeeping 100

Housekeeping Maintenance Scheduling Property Management 100

SiteMinder

OCTOBER 1, 2024

This includes automating guest check-ins, housekeeping schedules, inventory management, and communication with guests through automated messaging platforms. Automation helps hotels operate more smoothly and allows staff to focus on high-value tasks, improving both operational efficiency and the guest experience.

Front Desk Operations 52

Front Desk Operations Housekeeping Maintenance Scheduling 52

Hotelogix

AUGUST 27, 2024

  Cons: High Marketing and Maintenance Costs: Direct channel management requires hotels to invest heavily in SEO, PPC, content marketing, and website maintenance. Cons: High Development and Maintenance Costs: Developing and updating an app is expensive and requires regular updates.

Book 130

Book Pricing Maintenance Marketing 130

SiteMinder

SEPTEMBER 7, 2023

However, they are more than just additional charges on a guest’s bill. Examples might include resort fees that cover property maintenance, parking fees, or additional cleaning fees if guests bring pets. Reservation cancellation fees These are charged when guests cancel their bookings, especially if done at the last minute.

Book 105

Book Valet Services Travel and Tourism Maintenance 105

Les Roches

SEPTEMBER 16, 2024

Conducting thorough inspections Hotel inspectors perform detailed examinations of hotel areas, including guest rooms, common areas, kitchens, dining facilities, recreational areas and back-of-house operations. They look for cleanliness, safety and maintenance issues, ensuring all aspects of the hotel meet established standards.

Guest Satisfaction 52

Guest Satisfaction Maintenance Travel and Tourism Regulatory Compliance 52

SiteMinder

SEPTEMBER 6, 2023

So, in essence, an effective online booking process is not just a feature; it’s an essential strategy for business growth and guest satisfaction. An online booking system automates the reservation process, freeing up your staff to focus on more pressing tasks like guest services and property maintenance.

Book 98

Book Reservations Blog Information 98

Revenue Hub

MAY 18, 2023

Housekeeping Hotels that invest in tech to streamline housekeeping operations will benefit from automated tasks such as room assignments, cleaning schedules, and inventory management. All offer a major step to help hoteliers reduce labour costs, improve cleaning efficiency, and ensure that guest rooms are always ready on time.

Front Desk Operations 98

Front Desk Operations Cost Reduction Book Training 98

Les Roches

AUGUST 21, 2024

Duties include strategic planning, financial management and ensuring adherence to brand standards while monitoring and maintaining high levels of guest satisfaction. They also oversee the concierge services, ensuring guests receive personalized recommendations and assistance.

Guest Satisfaction 52

Guest Satisfaction Housekeeping Budgeting Events 52

Les Roches

SEPTEMBER 19, 2024

The significance of quality assurance standards Quality control in the hotel and hospitality industry is imperative for maintaining consistent service, a positive brand reputation, guest satisfaction and profitability. There are numerous benefits to this approach.

Guest Satisfaction 52

Guest Satisfaction Training Travel and Tourism Workshop 52

Les Roches

JUNE 4, 2024

In the hospitality industry, these managers play a pivotal role in ensuring guests have exceptional experiences during their stay. Here’s a closer look at the responsibilities and duties typically associated with the role: Enhancing guest satisfaction: improving customer satisfaction by overseeing all aspects of the guest experience.

Guest Satisfaction 52

Guest Satisfaction Communication Events Hospitality Management 52

SiteMinder

AUGUST 1, 2024

Staffing requirements: Determine the number of staff needed for each department (front desk, housekeeping, maintenance, food and beverage, etc.), Staff training: Outline your training plans for new staff members and existing employees, ensuring they are equipped with the skills and knowledge to provide excellent guest service.

Travel and Tourism 95

Travel and Tourism Competitive Analysis Pricing Budgeting 95

Modern Restaurant Management

DECEMBER 17, 2020

The crucial intent to return metric also became more positive during November, an encouraging sign showcasing restaurants’ efforts in driving guest satisfaction in the middle of the pandemic. Considering that restaurant food sentiment is improving among guests, an opportunity is presented to explore their favorite menu items.

Travel and Tourism 167

Travel and Tourism Sanitation Marketing Training 167

Metasphere

MAY 12, 2022

Yearly maintenance or support fee. For example, if your property's long-term goal is to increase the number of repeat guests and brand recognition, then you need to have a system fully equipped with a loyalty membership program. PMS interface costs (both from the vendor and your PMS provider). Training costs. Data cleansing costs.

Demo 52

Demo Pricing Training Article 52

Les Roches

JANUARY 8, 2024

This includes reducing errors, boosting efficiency, and carrying out our seamless maintenance tracking, housekeeping scheduling, and payroll management. Guest experience automation Automation can help deliver pe­rsonalized guest hospitality experiences. More importantly, 38.5%

Housekeeping 52

Housekeeping Training Hospitality Management Reservations 52

Les Roches

JULY 5, 2024

Construction phase: best practices and oversight Project managers oversee subcontractors and suppliers to keep the development on schedule and within budget as well as for quality, safety and adherence to regulatory requirements.

Travel and Tourism 52

Travel and Tourism Resort Management Regulatory Compliance Concierge 52

Xotels Hotel Revenue Management

SEPTEMBER 1, 2020

We consider the following characteristics to be of great help: Guest first mentality & proactiveness, meaning always thinking of how the guest feels around your hotel and what can be done about it to improve their experience. Other Expenses (franchise fees, marketing expenses, maintenance costs etc.). Rent and Utilities.

Definition 52

Definition Marketing Budgeting Article 52

SiteMinder

JANUARY 8, 2024

Property management: From gardening to repairs, managing property maintenance is a key task within any hotel business. Your teams can then execute strategies that offer specific guests the right products and promotions at the right times. Successful implementation of these strategies can yield maximum revenue and guest satisfaction.

Travel and Tourism 59

Travel and Tourism Book Customer Service Housekeeping 59

SiteMinder

JANUARY 8, 2024

Property management: From gardening to repairs, managing property maintenance is a key task within any hotel business. Your teams can then execute strategies that offer specific guests the right products and promotions at the right times. Successful implementation of these strategies can yield maximum revenue and guest satisfaction.

Travel and Tourism 52

Travel and Tourism Book Customer Service Housekeeping 52

Hotelogix

JANUARY 21, 2025

Invest in a hotel management system that empowers your employees to get the job done in seconds - freeing up time for your staff, elevating guest satisfaction , and leaving everyone happy to be associated with your brand. Think of surprising guests on their birthdays with special discount coupons.

Communication 130

Communication Guest Satisfaction Demo Maintenance 130

Hotel Business

MARCH 20, 2025

A strong communications strategy also includes tracking guest comments, reviews, inquiries and complaints and routing them from the PMS to the necessary departments. Add mobile tools and soft check-in features to the mix and it is a perfect ecosystem for efficiency among operations teams and improved guest experiences.

Housekeeping 52

Housekeeping Communication Training Maintenance 52

Social Hospitality

FEBRUARY 24, 2025

Customizing Guest Experiences Through Data-Driven Personalization IoT-enabled devices collect valuable guest data, allowing hotels to curate highly personalized experiences. From setting room preferences before check-in to offering tailored dining recommendations, data-driven personalization enhances guest satisfaction.

Concierge 52

Concierge Maintenance Guest Satisfaction Communication 52