InnQuest

JUNE 8, 2023

Hotels can now use machine learning to analyze data to anticipate guest needs, optimize pricing and improve operations. Virtual assistants are available 24 hours a day, smart devices integrate technology into the guest experience, and more. One might wonder, “How is this possible?”

Maintenance 135

Maintenance Guest Satisfaction Pricing Marketing 135

Hotelogix

SEPTEMBER 12, 2024

The automation provided by a PMS enhances guest satisfaction, increases operational efficiency, and allows for better data-driven decision-making. It offers greater control and customization but has higher setup and maintenance costs than cloud-based systems.

Property Management 130

Property Management Housekeeping Maintenance Server 130

Hotelogix

FEBRUARY 4, 2024

Housekeeping A clean and well-maintained room is essential for guest satisfaction. You'll always know which rooms are ready for guests. Maintenance requests: If a guest reports a maintenance issue, you can create a maintenance request, assign it to a staff member, and track its progress.

Housekeeping 147

Housekeeping Maintenance Reservations Accounting 147

Hotelogix

JULY 11, 2024

From setting the right prices to attracting the right guests, every decision you make impacts your hotel's bottom line. Hotel revenue management involves strategically adjusting your hotel's pricing and availability to maximize revenue.   What is Revenue Management in Hotels?

Pricing 130

Pricing Download Book Budgeting 130

STAAH

JUNE 4, 2024

A hotel booking engine is a software application integrated into a hotel’s website, allowing guests to reserve rooms directly. It serves as a virtual storefront, enabling visitors to browse available accommodations, check prices, and complete bookings without third-party involvement.

Book 92

Book Guest Satisfaction Reservations Communication 92

SiteMinder

JULY 10, 2024

AI in the hospitality industry means using advanced technology to improve various aspects of running a hotel and serving your guests. This includes automating routine tasks, personalising guest experiences, adjusting pricing strategies, and making your overall operations more efficient.

Guest Satisfaction 91

Guest Satisfaction Pricing Communication Concierge 91

Revenue Hub

SEPTEMBER 1, 2023

NB: This is an article from TrustYou The more prepared you and your staff are to handle guest complaints, the less likely a negative experience will damage your hotel’s reputation. Uncover the secrets to guest satisfaction and learn how to turn complaints into rave reviews.

Guest Satisfaction 104

Guest Satisfaction Housekeeping Maintenance Pricing 104

SiteMinder

OCTOBER 1, 2024

Hotel automation can make a significant impact on day-to-day operations, providing practical solutions for improving efficiency and guest satisfaction. Dynamic pricing adjustments : Automation can analyse real-time data on occupancy, market demand, and competitor rates, allowing your hotel to adjust pricing dynamically.

Front Desk Operations 52

Front Desk Operations Housekeeping Maintenance Scheduling 52

Revenue Hub

JULY 24, 2023

The worst part is if hotels at the destination start a price war to attract more guests, the results will be lower revenue for all, and no additional guests will travel to the destination because the hotel rooms are cheap. Strategies to attract more guests could include. Value-add offerings: Do not discount.

Maintenance 82

Maintenance Travel and Tourism Special Events Pricing 82

Hotelogix

FEBRUARY 1, 2024

High-end hotel management software or hotel property management systems (Hotel PSM) have a hefty price tag. Trust me, this solution will revolutionize how you run your hotel and improve overall guest satisfaction.  For this, small hotel owners often need more time and resources to make the most of it. 

Guest Satisfaction 130

Guest Satisfaction Training Budgeting Demo 130

Hotelogix

FEBRUARY 13, 2024

Operating a large independent hotel with 200+ rooms, 4-5 in-house restaurants, a couple of gyms, spas, and gift shops is multifaceted, where precision, efficiency, and guest satisfaction are paramount. Housekeeping and maintenance Impeccable rooms and facilities are non-negotiable. They need value for what they pay.

Housekeeping 147

Housekeeping Regulatory Compliance Guest Satisfaction Maintenance 147

Hotelogix

AUGUST 27, 2024

Here are some key points: Reach More Guests: Channels like OTAs and booking sites help hotels attract a bigger audience. Increase Bookings and Revenue: Being on more than one platform let’s hotels adjust prices and fill more rooms. Integrating with a GDS can open up new markets and bring in more bookings.

Book 130

Book Pricing Maintenance Marketing 130

Hotelogix

OCTOBER 18, 2023

Staying ahead in the rapidly evolving hospitality industry requires embracing technological advancements that enhance guest experiences and streamline operations. One such innovation is the Hotel POS (Point of Sale) system, a robust solution that has revolutionized how you manage your services, transactions, and overall guest satisfaction. 

POS Systems 130

POS Systems Guest Satisfaction Training Front of House 130

Revenue Hub

APRIL 12, 2023

This can be particularly important for hotels that have high fixed costs, such as maintenance and staffing. Over the past decade, hotels began using technologies to prompt upselling offers during the booking process (normally before checkout and payment), via pre-arrival email sent before the guest arrives at the hotel.

Pricing 62

Pricing Training Guest Satisfaction Book 62

Les Roches

SEPTEMBER 3, 2024

Managing such a hospitality venue involves a wide range of duties, from overseeing housekeeping and food service to guest relations and maintenance. The primary goal is to maximize operational efficiency, which directly impacts guest satisfaction. Why is managing hotel operations so important?

Travel and Tourism 52

Travel and Tourism Housekeeping Maintenance Guest Satisfaction 52

Revenue Hub

OCTOBER 25, 2023

Channel Managers ensure that your room availability and pricing information is consistent across all platforms in real-time. Rate Parity: It helps maintain rate parity , ensuring consistent prices across all platforms. Simultaneously, you can maintain better control over your inventory and rates through a Channel Manager.

Book 98

Book Reservations Pricing Information 98

SiteMinder

SEPTEMBER 7, 2023

However, they are more than just additional charges on a guest’s bill. Examples might include resort fees that cover property maintenance, parking fees, or additional cleaning fees if guests bring pets. Depending on where you’re operating, taxes may be included in the room price (e.g. Stay away!”.

Book 105

Book Valet Services Travel and Tourism Maintenance 105

Les Roches

JULY 4, 2024

Lodging operations and management Courses should cover the intricacies of managing accommodation, including topics such as front office procedures, housekeeping management, facility maintenance and guest relations. These include managing room rates, implementing dynamic pricing models and properly assessing a company’s profits.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Events Hospitality Management 52

Les Roches

SEPTEMBER 19, 2024

The significance of quality assurance standards Quality control in the hotel and hospitality industry is imperative for maintaining consistent service, a positive brand reputation, guest satisfaction and profitability. There are numerous benefits to this approach. There are numerous benefits to this approach.

Guest Satisfaction 52

Guest Satisfaction Training Travel and Tourism Workshop 52

SiteMinder

JULY 29, 2024

Hotel profit margin is defined by the percentage of a hotel’s revenue remaining after subtracting all business expenses, including staff costs, maintenance, and marketing. Optimising room revenue requires a dynamic pricing strategy which takes into account real-time data, seasonality, competitors, guest trends, and more.

Maintenance 52

Maintenance Reservations Book Blog 52

Les Roches

SEPTEMBER 23, 2024

Typically, this fee covers a range of services, including overseeing day-to-day operations, staffing, marketing and maintenance. They use their purchasing power to buy goods and services in bulk at lower costs, then charge the hotel a marked-up price for smaller quantities.

Budgeting 52

Budgeting Training Guest Satisfaction Housekeeping 52

SiteMinder

AUGUST 1, 2024

Assess their pricing, services, marketing strategies, and customer reviews. Target audience: Define your ideal guest profile, including their demographics, interests, and travel habits. Pricing strategy: How you will set competitive room rates and consider implementing revenue management strategies to maximise occupancy and revenue.

Travel and Tourism 52

Travel and Tourism Competitive Analysis Pricing Budgeting 52

Les Roches

JULY 8, 2024

This enables businesses to make informed decisions about products to order and pricing strategies Key risks and challenges in supply chain inventory management Managing inventory accurately can be complex. This is important in the hospitality industry to ensure guest satisfaction.

Procurement 52

Procurement Maintenance Housekeeping Hospitality Management 52

Hotel Owner

NOVEMBER 1, 2024

To counter this, his team increases overbooking allowances further out, adapting to the fickle nature of contemporary booking patterns and the growing trend of guests using tools to rebook rooms if prices drop. Another challenge lies in identifying a hotel’s true competition. “If Put those resources customer-facing,” he advises.

Event Coordination 52

Event Coordination Book Events Reservations 52

Xotels

APRIL 3, 2024

Revenue Strategies & Tactics Market Segmentation Hotel Pricing Strategies Forecasting & Budgeting Properly How to Distribute Effectively? Many define revenue management as: “Selling the Right Room to the Right Client at the Right Moment at the Right Price.” IKEA (offering lower prices at times when it is least busy).

Pricing 52

Pricing Book Budgeting Marketing 52

Xotels

NOVEMBER 23, 2023

The goal is to maximise the profitability and efficiency of hotels while maintaining a high level of guest satisfaction and service quality. Hotel management focuses on meeting guests’ needs throughout their stay, fostering high satisfaction and loyalty.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

The goal is to maximise the profitability and efficiency of hotels while maintaining a high level of guest satisfaction and service quality. Hotel management focuses on meeting guests’ needs throughout their stay, fostering high satisfaction and loyalty.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

SiteMinder

AUGUST 29, 2023

Hotel operating costs Hotel operating costs encompass a wide array of expenses, from staff salaries, utility bills, and maintenance to marketing, guest amenities, and food & beverage supplies. These recurring costs are vital for the smooth functioning of the hotel and ensuring guest satisfaction.

Housekeeping 52

Housekeeping Book Guest Satisfaction Maintenance 52

SiteMinder

SEPTEMBER 6, 2023

This process is made possible by your hotel’s website, open 24/7 to greet potential guests and turn their interest into confirmed stays. It should include a smooth, secure booking system that shows real-time room availability and pricing, letting guests book a room without the back-and-forth of phone calls or emails.

Book 98

Book Reservations Blog Information 98

Metasphere

MAY 12, 2022

Yearly maintenance or support fee. For example, if your property's long-term goal is to increase the number of repeat guests and brand recognition, then you need to have a system fully equipped with a loyalty membership program. At Metasphere, we have chosen a tiered-level pricing structure for our competitively priced CRM.

Demo 52

Demo Pricing Article Training 52

Revenue Hub

MAY 18, 2023

Get more feedback and turn it into actionable insights : hotels can send automated surveys and feedback forms to guests after their stay, helping to gather valuable feedback and insights into guest satisfaction, which can be used to improve the guest experience and drive loyalty.

Front Desk Operations 84

Front Desk Operations Cost Reduction Book Training 84

SiteMinder

JANUARY 8, 2024

Property management: From gardening to repairs, managing property maintenance is a key task within any hotel business. Pricing By knowing how much and when to drive prices up during high peak periods and lowering prices to ensure rooms are rented during low peak periods, hotels can maximise their return.

Travel and Tourism 59

Travel and Tourism Book Customer Service Housekeeping 59

SiteMinder

JANUARY 8, 2024

Property management: From gardening to repairs, managing property maintenance is a key task within any hotel business. Pricing By knowing how much and when to drive prices up during high peak periods and lowering prices to ensure rooms are rented during low peak periods, hotels can maximise their return.

Travel and Tourism 52

Travel and Tourism Book Customer Service Housekeeping 52

Modern Restaurant Management

DECEMBER 17, 2020

The crucial intent to return metric also became more positive during November, an encouraging sign showcasing restaurants’ efforts in driving guest satisfaction in the middle of the pandemic. Considering that restaurant food sentiment is improving among guests, an opportunity is presented to explore their favorite menu items.

Travel and Tourism 167

Travel and Tourism Sanitation Marketing Training 167

Modern Restaurant Management

MAY 27, 2020

The meals will not only be delivered to physicians and clinical staff, but also to hospital environmental services, cafeteria, security and maintenance workers – all of whom are essential to the smooth operation of healthcare facilities. cities,” said Natalie Guo, Harvard Medical School student and founder of Off Their Plate.

L&D 176

L&D Sanitation Marketing Download 176

Xotels Hotel Revenue Management

SEPTEMBER 1, 2020

We consider the following characteristics to be of great help: Guest first mentality & proactiveness, meaning always thinking of how the guest feels around your hotel and what can be done about it to improve their experience. Other Expenses (franchise fees, marketing expenses, maintenance costs etc.). Distribution (e.g.

Definition 52

Definition Marketing Budgeting Article 52