SiteMinder

MARCH 16, 2025

This includes guest services, housekeeping, food and beverage management, maintenance, financial administration, and staff supervision. Effective hotel operations ensure that all these departments work together efficiently to provide a seamless guest experience while optimising costs and revenue.

Guest Satisfaction 52

Guest Satisfaction Housekeeping Budgeting Regulatory Compliance 52

Hotelogix

JULY 5, 2024

Hotel reservation software for small hotels is like a super helper that makes booking rooms easy and keeps guests happy. It helps small hotels by managing their rooms, setting prices, and deciding rules like minimum stay.  It also sends out automatic emails or messages to guests. 

Reservations 130

Reservations Guest Satisfaction Book Property Management 130

InnQuest

JUNE 8, 2023

Hotels can now use machine learning to analyze data to anticipate guest needs, optimize pricing and improve operations. Virtual assistants are available 24 hours a day, smart devices integrate technology into the guest experience, and more. One might wonder, “How is this possible?”

Maintenance 135

Maintenance Pricing Guest Satisfaction Marketing 135

Hotel Business

SEPTEMBER 7, 2023

After several years of challenging business conditions, which caused much of the hospitality industry to scale back on capital expenditures, hotel management companies have started making serious investments in renovations, maintenance and staffing. According to the J.D. This is the second consecutive year that Davidson ranks highest.

Guest Satisfaction 111

Guest Satisfaction Maintenance Communication Training 111

Revenue Hub

JUNE 18, 2024

NB: This is an article from RoomPriceGenie , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date The Front Desk Manager is also responsible for scheduling, training and managing all logistics related to having the rooms ready for guests (i.e., reservations, housekeeping, maintenance, etc.),

Guest Satisfaction 109

Guest Satisfaction Pricing Housekeeping Communication 109

Hotelogix

FEBRUARY 4, 2024

Housekeeping A clean and well-maintained room is essential for guest satisfaction. You'll always know which rooms are ready for guests. Maintenance requests: If a guest reports a maintenance issue, you can create a maintenance request, assign it to a staff member, and track its progress.

Housekeeping 147

Housekeeping Maintenance Reservations Accounting 147

STAAH

JUNE 4, 2024

A hotel booking engine is a software application integrated into a hotel’s website, allowing guests to reserve rooms directly. It serves as a virtual storefront, enabling visitors to browse available accommodations, check prices, and complete bookings without third-party involvement.

Book 109

Book Guest Satisfaction Reservations Communication 109

Hotel Owner

MARCH 3, 2025

From fast 22kW AC chargers to ultra-rapid DC charging options, RAWs offerings deliver reliability, ease of use, sustainability, and there is no cost to the hotel – from installation to maintenance, this is all taken care of. Jason Simpson, CEO of RAW Charging, explains: The new regulations are a game-changer for the hospitality sector.

Maintenance 52

Maintenance Guest Satisfaction Pricing 52

Revenue Hub

SEPTEMBER 1, 2023

NB: This is an article from TrustYou The more prepared you and your staff are to handle guest complaints, the less likely a negative experience will damage your hotel’s reputation. Uncover the secrets to guest satisfaction and learn how to turn complaints into rave reviews.

Guest Satisfaction 109

Guest Satisfaction Housekeeping Maintenance Pricing 109

Hotelogix

SEPTEMBER 12, 2024

The automation provided by a PMS enhances guest satisfaction, increases operational efficiency, and allows for better data-driven decision-making. It offers greater control and customization but has higher setup and maintenance costs than cloud-based systems.

Property Management 130

Property Management Housekeeping Maintenance Server 130

Hotelogix

JULY 11, 2024

From setting the right prices to attracting the right guests, every decision you make impacts your hotel's bottom line. Hotel revenue management involves strategically adjusting your hotel's pricing and availability to maximize revenue.   What is Revenue Management in Hotels?

Pricing 130

Pricing Download Book Budgeting 130

Hotelogix

JANUARY 10, 2025

From ensuring guest satisfaction to m anaging room inventory , keeping accurate track of bookings stands out as a crucial function. But   - You receive comprehensive reports and analytical tools that assist you in pricing, managing promotions, and running your hotel. 

Book 100

Book Reservations Scheduling Housekeeping 100

Revenue Hub

JULY 24, 2023

The worst part is if hotels at the destination start a price war to attract more guests, the results will be lower revenue for all, and no additional guests will travel to the destination because the hotel rooms are cheap. Strategies to attract more guests could include. Value-add offerings: Do not discount.

Maintenance 98

Maintenance Travel and Tourism Special Events Pricing 98

Hotelogix

FEBRUARY 13, 2024

Operating a large independent hotel with 200+ rooms, 4-5 in-house restaurants, a couple of gyms, spas, and gift shops is multifaceted, where precision, efficiency, and guest satisfaction are paramount. Housekeeping and maintenance Impeccable rooms and facilities are non-negotiable. They need value for what they pay.

Housekeeping 147

Housekeeping Regulatory Compliance Guest Satisfaction Maintenance 147

Hotelogix

FEBRUARY 1, 2024

High-end hotel management software or hotel property management systems (Hotel PSM) have a hefty price tag. Trust me, this solution will revolutionize how you run your hotel and improve overall guest satisfaction.  For this, small hotel owners often need more time and resources to make the most of it. 

Guest Satisfaction 130

Guest Satisfaction Training Budgeting Demo 130

SiteMinder

JULY 10, 2024

AI in the hospitality industry means using advanced technology to improve various aspects of running a hotel and serving your guests. This includes automating routine tasks, personalising guest experiences, adjusting pricing strategies, and making your overall operations more efficient.

Guest Satisfaction 91

Guest Satisfaction Pricing Communication Concierge 91

Hotelogix

JANUARY 29, 2025

Smart tech isn’t just about impressing guests – it’s a powerful tool for boosting your bottom line. Here’s the scoop: Dynamic pricing strategies : AI-powered systems adjust rates in real-time based on demand, events, and competitor pricing, maximizing revenue per available room (RevPAR).

Concierge 145

Concierge Training Pricing Book 145

Hotelogix

AUGUST 27, 2024

Here are some key points: Reach More Guests: Channels like OTAs and booking sites help hotels attract a bigger audience. Increase Bookings and Revenue: Being on more than one platform let’s hotels adjust prices and fill more rooms. Integrating with a GDS can open up new markets and bring in more bookings.

Book 130

Book Pricing Maintenance Marketing 130

Revenue Hub

APRIL 12, 2023

This can be particularly important for hotels that have high fixed costs, such as maintenance and staffing. Over the past decade, hotels began using technologies to prompt upselling offers during the booking process (normally before checkout and payment), via pre-arrival email sent before the guest arrives at the hotel.

Pricing 88

Pricing Training Guest Satisfaction Book 88

Hotelogix

OCTOBER 18, 2023

Staying ahead in the rapidly evolving hospitality industry requires embracing technological advancements that enhance guest experiences and streamline operations. One such innovation is the Hotel POS (Point of Sale) system, a robust solution that has revolutionized how you manage your services, transactions, and overall guest satisfaction. 

POS Systems 130

POS Systems Training Guest Satisfaction Front of House 130

Revenue Hub

OCTOBER 25, 2023

Channel Managers ensure that your room availability and pricing information is consistent across all platforms in real-time. Rate Parity: It helps maintain rate parity , ensuring consistent prices across all platforms. Simultaneously, you can maintain better control over your inventory and rates through a Channel Manager.

Book 109

Book Reservations Pricing Information 109

SiteMinder

AUGUST 1, 2024

Assess their pricing, services, marketing strategies, and customer reviews. Target audience: Define your ideal guest profile, including their demographics, interests, and travel habits. Pricing strategy: How you will set competitive room rates and consider implementing revenue management strategies to maximise occupancy and revenue.

Travel and Tourism 95

Travel and Tourism Competitive Analysis Pricing Budgeting 95

SiteMinder

SEPTEMBER 7, 2023

However, they are more than just additional charges on a guest’s bill. Examples might include resort fees that cover property maintenance, parking fees, or additional cleaning fees if guests bring pets. Depending on where you’re operating, taxes may be included in the room price (e.g. Stay away!”.

Book 105

Book Valet Services Travel and Tourism Maintenance 105

Hotelogix

JANUARY 2, 2025

By analyzing data on guest behavior, market trends, and operational performance, hotels can optimize pricing strategies, improve marketing efforts, and boost overall effectiveness. Revenue Optimization Smart pricing and distribution strategies boost profitability. This makes the whole guest stay better.

Training 100

Training Pricing Concierge Book 100

SiteMinder

OCTOBER 1, 2024

Hotel automation can make a significant impact on day-to-day operations, providing practical solutions for improving efficiency and guest satisfaction. Dynamic pricing adjustments : Automation can analyse real-time data on occupancy, market demand, and competitor rates, allowing your hotel to adjust pricing dynamically.

Front Desk Operations 52

Front Desk Operations Housekeeping Maintenance Scheduling 52

SiteMinder

SEPTEMBER 6, 2023

This process is made possible by your hotel’s website, open 24/7 to greet potential guests and turn their interest into confirmed stays. It should include a smooth, secure booking system that shows real-time room availability and pricing, letting guests book a room without the back-and-forth of phone calls or emails.

Book 98

Book Reservations Blog Information 98

Les Roches

SEPTEMBER 3, 2024

Managing such a hospitality venue involves a wide range of duties, from overseeing housekeeping and food service to guest relations and maintenance. The primary goal is to maximize operational efficiency, which directly impacts guest satisfaction. Why is managing hotel operations so important?

Travel and Tourism 52

Travel and Tourism Housekeeping Maintenance Guest Satisfaction 52

Les Roches

JULY 4, 2024

Lodging operations and management Courses should cover the intricacies of managing accommodation, including topics such as front office procedures, housekeeping management, facility maintenance and guest relations. These include managing room rates, implementing dynamic pricing models and properly assessing a company’s profits.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Events Guest Services 52

SiteMinder

JULY 29, 2024

Hotel profit margin is defined by the percentage of a hotel’s revenue remaining after subtracting all business expenses, including staff costs, maintenance, and marketing. Optimising room revenue requires a dynamic pricing strategy which takes into account real-time data, seasonality, competitors, guest trends, and more.

Maintenance 52

Maintenance Reservations Book Blog 52

Les Roches

JULY 8, 2024

This enables businesses to make informed decisions about products to order and pricing strategies Key risks and challenges in supply chain inventory management Managing inventory accurately can be complex. This is important in the hospitality industry to ensure guest satisfaction.

Procurement 52

Procurement Maintenance Housekeeping Information 52

Xotels

APRIL 3, 2024

Revenue Strategies & Tactics Market Segmentation Hotel Pricing Strategies Forecasting & Budgeting Properly How to Distribute Effectively? Many define revenue management as: “Selling the Right Room to the Right Client at the Right Moment at the Right Price.” IKEA (offering lower prices at times when it is least busy).

Pricing 52

Pricing Book Budgeting Marketing 52

Les Roches

SEPTEMBER 19, 2024

The significance of quality assurance standards Quality control in the hotel and hospitality industry is imperative for maintaining consistent service, a positive brand reputation, guest satisfaction and profitability. There are numerous benefits to this approach. There are numerous benefits to this approach.

Guest Satisfaction 52

Guest Satisfaction Training Travel and Tourism Workshop 52

Les Roches

SEPTEMBER 23, 2024

Typically, this fee covers a range of services, including overseeing day-to-day operations, staffing, marketing and maintenance. They use their purchasing power to buy goods and services in bulk at lower costs, then charge the hotel a marked-up price for smaller quantities.

Budgeting 52

Budgeting Training Guest Satisfaction Housekeeping 52

SiteMinder

AUGUST 29, 2023

Hotel operating costs Hotel operating costs encompass a wide array of expenses, from staff salaries, utility bills, and maintenance to marketing, guest amenities, and food & beverage supplies. These recurring costs are vital for the smooth functioning of the hotel and ensuring guest satisfaction.

Housekeeping 52

Housekeeping Book Guest Satisfaction Maintenance 52

Revenue Hub

MAY 18, 2023

Get more feedback and turn it into actionable insights : hotels can send automated surveys and feedback forms to guests after their stay, helping to gather valuable feedback and insights into guest satisfaction, which can be used to improve the guest experience and drive loyalty.

Front Desk Operations 98

Front Desk Operations Cost Reduction Book Training 98

Modern Restaurant Management

MAY 27, 2020

The meals will not only be delivered to physicians and clinical staff, but also to hospital environmental services, cafeteria, security and maintenance workers – all of whom are essential to the smooth operation of healthcare facilities. cities,” said Natalie Guo, Harvard Medical School student and founder of Off Their Plate.

L&D 176

L&D Sanitation Marketing Download 176

Xotels

NOVEMBER 23, 2023

The goal is to maximise the profitability and efficiency of hotels while maintaining a high level of guest satisfaction and service quality. Hotel management focuses on meeting guests’ needs throughout their stay, fostering high satisfaction and loyalty.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40