InnQuest

OCTOBER 17, 2023

They are a result of a delicate balance between maximizing revenue and providing guest satisfaction. While overbooking can lead to guest inconvenience and potential financial losses for the hotel, it is a revenue management strategy used to achieve high occupancy rates. Hotel Overbooking: Concerning or Not?

Reservations 221

Reservations Guest Satisfaction Book Pricing 221

STAAH

JUNE 4, 2024

Let’s delve into the essentials of hotel booking engines , understanding what they are, how they work, and why they are indispensable in the modern hotel landscape. A hotel booking engine is a software application integrated into a hotel’s website, allowing guests to reserve rooms directly. What is a Hotel Booking Engine?

Book 91

Book Guest Satisfaction Reservations Communication 91

Revenue Hub

OCTOBER 11, 2024

In today’s competitive hospitality landscape, hotels must go beyond offering a comfortable stay by creating personalized guest experiences that resonate with each traveler. The Role of Data in Personalization Data-driven personalization is at the heart of creating tailored experiences for guests.

Catering 85

Catering Guest Satisfaction Book Article 85

InnQuest

OCTOBER 24, 2023

Advantages of Direct Bookings Direct bookings occur when guests reserve rooms through a hotel’s website or by calling the property. Despite the rising popularity of OTAs, direct bookings continue to hold their own in the competitive landscape.

Reservations 130

Reservations Book Pricing Guest Satisfaction 130

STAAH

OCTOBER 15, 2024

The right software is a game-changer for hotel success, shaping everything from operational efficiency to guest satisfaction. As technology continues to advance, hotels have transformed the way they manage daily tasks and interact with guests. 7 Must-Have Software for Hotels 1.

POS Systems 82

POS Systems Book Pricing Catering 82

Hotelogix

FEBRUARY 1, 2024

High-end hotel management software or hotel property management systems (Hotel PSM) have a hefty price tag. It has to be a cloud-based hotel management software. Trust me, this solution will revolutionize how you run your hotel and improve overall guest satisfaction.  There's the issue of cost.

Guest Satisfaction 130

Guest Satisfaction Training Budgeting Demo 130

Hotel Business

NOVEMBER 4, 2024

“Their expertise in experiential travel and innovative property management perfectly complements our operational strengths and will help deepen our portfolio. Together, we are poised to set new standards in guest satisfaction and property management.”

Guest Satisfaction 59

Guest Satisfaction Property Management Catering Hospitality Management 59

STAAH

FEBRUARY 14, 2024

In the dynamic landscape of the hospitality industry, efficient management of room inventory, rates, and reservations is paramount for success. As testified by satisfied clients, STAAH CRS is not just a system; it’s a catalyst for success in the ever-evolving world of hotel management. Who can avail this feature?

Reservations 90

Reservations Book Guest Satisfaction Pricing 90

STAAH

NOVEMBER 12, 2024

From exclusive offers and booking confirmations to personalized stay recommendations, email marketing is a powerful tool to boost direct bookings , build brand loyalty, and enhance guest satisfaction. The Hotel Email Marketing Landscape in 2024 In 2024, email marketing for hotels is highly strategic, data-driven, and personalized.

Marketing 71

Marketing Book Guest Satisfaction Events 71

Revenue Hub

DECEMBER 11, 2023

NB: This is an article from Demand Calendar Subscribe to our weekly newsletter and stay up to date This shift is revenue-driven and aims to enhance guest satisfaction, strengthen the brand, ensure customer loyalty, and attract more patrons in a highly competitive market for overnight accommodations.

Guest Satisfaction 96

Guest Satisfaction Article Blog Catering 96

Hotel Owner

OCTOBER 6, 2022

And the solution garnering the greatest consideration often is the property management system. That’s why many are looking to resume tech initiatives that were put on hold during the chaos of Covid-19 and others are planning new ones. Insights about hotel PMS technology.

Download 105

Download Guest Satisfaction Maintenance Information 105

Hotel Business

OCTOBER 11, 2024

Wes will leverage his unique hotel technology and operations expertise to help us better understand things like loyalty program efficacy and how it relates to guest behavior patterns so we can enhance our personalization and retention strategies. Agility in decision-making is crucial in today’s fast-paced hospitality landscape,” Cargen said.

Maintenance 59

Maintenance Guest Satisfaction Information Training 59

STAAH

OCTOBER 15, 2024

The right software is a game-changer for hotel success, shaping everything from operational efficiency to guest satisfaction. As technology continues to advance, hotels have transformed the way they manage daily tasks and interact with guests. 7 Must-Have Important Software for Hotels 1.

POS Systems 52

POS Systems Book Pricing Catering 52

Hotelogix

OCTOBER 18, 2023

It's a comprehensive solution that empowers your hotel to optimize operations, deliver exceptional guest experiences, and thrive in a competitive industry.  It enhances guest satisfaction, optimizes operational efficiency, and drives revenue growth for your hotel business. 

Reservations 100

Reservations Book Information Guest Satisfaction 100

Hotelogix

FEBRUARY 13, 2024

Operating a large independent hotel with 200+ rooms, 4-5 in-house restaurants, a couple of gyms, spas, and gift shops is multifaceted, where precision, efficiency, and guest satisfaction are paramount. It will optimize your room rate for the right channel to offer it to the right guest at the right time to improve occupancy and RevPAR. 

Housekeeping 147

Housekeeping Regulatory Compliance Guest Satisfaction Maintenance 147

SiteMinder

NOVEMBER 30, 2023

It encompasses advanced booking engines, property management systems, customer relationship management (CRM) software, AI-driven chatbots, and more. Once upon a time your guests would book over the phone, by walking into a hotel, or through a travel agent.

Guest Satisfaction 52

Guest Satisfaction Book Property Management Pricing 52

eZee Absolute

AUGUST 26, 2024

Property Overview: Luxury Amidst Scenic Beauty Robusta Retreat, a premier hotel in Srinagar, offers an unparalleled luxury experience to its guests. Situated amidst the picturesque landscapes of Kashmir, the hotel boasts 50 lavish rooms and exceptional service.

Book 52

Book Guest Satisfaction Housekeeping Information 52

Hotel Owner

JUNE 30, 2023

To address this, hotels can implement comprehensive talent management programmes, incorporate competitive compensation packages, deliver strong career development opportunities, and utilise employee recognition initiatives. Energy prices, inventory management, and employee productivity all play critical roles in the profitability of a hotel.

Travel and Tourism 105

Travel and Tourism Strategic Planning Procurement Concierge 105

Revenue Hub

DECEMBER 8, 2023

As we approach 2024, the hospitality industry’s landscape is set to undergo significant transformations characterized by increased personalization, automation, AI, and cybersecurity, just to name a few. Moreover, these advancements will not only redefine the guest experience but also push the boundaries of what is possible in the sector.

Travel and Tourism 99

Travel and Tourism Procurement Maintenance Information 99

SiteMinder

AUGUST 27, 2024

Airbnb’s exit from China was due to several key factors that are important to understand if you want to take advantage of the current market landscape. Tujia also allows you to work with local property management companies, which can help with managing your listings and ensuring compliance with local regulations.

Catering 52

Catering Book Pricing Marketing 52

SiteMinder

NOVEMBER 14, 2023

Through this inbox, hotel operators can manage reservations, respond to inquiries, and foster a personalised guest experience before, during and after arrival, all contributing to a more streamlined operational workflow – particularly when integrated with a broader property management system like SiteMinder.

Communication 52

Communication Reservations Book Guest Satisfaction 52

Les Roches

JULY 9, 2024

Familiarity with property management systems, online booking platforms and revenue management software is also seen as a prerequisite. However, technology is not just transforming guest interactions; it’s also reshaping job roles.

Housekeeping 52

Housekeeping Customer Service Front Desk Operations Travel and Tourism 52

Hotel Owner

NOVEMBER 1, 2024

The transition from hotel management to revenue consulting came naturally. His experience at Bespoke prepared him to understand the challenges hoteliers face in navigating a crowded digital landscape.

Event Coordination 52

Event Coordination Book Events Reservations 52

eZee Absolute

JANUARY 24, 2024

It plays a vital role in ensuring the security of transactions, providing convenience to guests, and ultimately impacting your hotel’s reputation. A reliable and efficient payment gateway not only enhances guest satisfaction but also contributes to the overall success of your business.

Guest Satisfaction 59

Guest Satisfaction Book POS Systems Catering 59

Hotelogix

AUGUST 27, 2024

  Cons: High Marketing and Maintenance Costs: Direct channel management requires hotels to invest heavily in SEO, PPC, content marketing, and website maintenance. Competitive Landscape: The competition is too high, and it becomes difficult for hotels to dominate OTAs that dominate search engine rankings.

Book 130

Book Pricing Maintenance Marketing 130

SiteMinder

AUGUST 29, 2023

Hotel operating costs Hotel operating costs encompass a wide array of expenses, from staff salaries, utility bills, and maintenance to marketing, guest amenities, and food & beverage supplies. These recurring costs are vital for the smooth functioning of the hotel and ensuring guest satisfaction.

Housekeeping 52

Housekeeping Book Guest Satisfaction Maintenance 52

eZee Absolute

AUGUST 29, 2023

Hotel operations play a crucial role in defining the guest experience. They ensure that guests experience a seamless, enjoyable stay without facing any trouble. When operations are streamlined and fine-tuned, it resonates in your guests’ satisfaction, the positive reviews they leave, and the loyalty they develop toward your property.

Housekeeping 91

Housekeeping Training Guest Services Communication 91

Xotels

APRIL 3, 2024

Making sure that the services/products offered clearly add value to the overall guest journey is therefore crucial. Small and larger contributions can both lead to an increase in the revenue per customer and guest satisfaction, a powerful combination that will add up to meaningful gains in the long term. Protect YOUR Brand!

Pricing 52

Pricing Book Budgeting Marketing 52

eZee Absolute

JANUARY 9, 2024

The versatility of these terminals not only caters to guest preferences but also makes the check-in and check-out processes easier. This efficiency meets the need for speed and also enhances overall guest satisfaction, marking a pivotal shift in the way hotels provide seamless and customer-centric services.

Budgeting 59

Budgeting Information Training Communication 59

SiteMinder

JULY 13, 2024

The fluctuating demand, strong competition, and ever-changing e-commerce landscape in hospitality necessitate constant attention and strategic adaptation. Revenue managers must continuously monitor property performance, market trends, competitor pricing strategies, brand impact, and consumer behaviour to optimise their return on effort.

Pricing 98

Pricing Book Budgeting Marketing 98

SiteMinder

NOVEMBER 24, 2023

Evaluating SiteMinder reviews enables accommodation providers to determine its suitability for their specific needs and operational requirements, allowing them to invest in solutions that align with their business goals and increase overall efficiency, guest satisfaction, and revenue results.

Reservations 52

Reservations Book Information Definition 52