InnQuest

OCTOBER 24, 2023

Advantages of Direct Bookings Direct bookings occur when guests reserve rooms through a hotel’s website or by calling the property. Despite the rising popularity of OTAs, direct bookings continue to hold their own in the competitive landscape.

Reservations 130

Reservations Book Pricing Guest Satisfaction 130

Hotelogix

NOVEMBER 28, 2024

The secret often lies in their ability to master market segmentation - a strategy that's becoming increasingly crucial in today's diverse hospitality landscape.    Successful hotels focus on understanding and serving specific guest segments instead of trying to be everything to everyone.

Marketing 100

Marketing Guest Satisfaction Book Budgeting 100

Revenue Hub

AUGUST 7, 2023

Subscribe to our weekly newsletter and stay up to date By leveraging sophisticated technologies and analyzing vast amounts of data, revenue management analytics empowers hoteliers to make informed decisions that drive revenue, enhance guest satisfaction, and secure a competitive edge.

Guest Satisfaction 93

Guest Satisfaction Pricing Article Book 93

SiteMinder

OCTOBER 10, 2023

What is hotel price monitoring? Hotel price monitoring is a crucial practice that involves tracking the prices of hotel rooms, both within your own portfolio and across competitors. This data-driven approach enables you to make informed pricing decisions , ensuring you remain competitive in the market while maximising revenue.

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Pricing Guest Satisfaction Information Catering 59

Revenue Hub

MARCH 22, 2024

In the contemporary landscape of hospitality industry, data-driven decision-making has emerged as a pivotal tool for maximising profitability and elevating guest satisfaction in hotels. COMPETITIVE BENCHMARKING: Analysing competitor pricing, market demand, and trends is imperative for hotels to stay ahead in the game.

Pricing 102

Pricing Information Guest Satisfaction Book 102

STAAH

JUNE 4, 2024

Let’s delve into the essentials of hotel booking engines , understanding what they are, how they work, and why they are indispensable in the modern hotel landscape. A hotel booking engine is a software application integrated into a hotel’s website, allowing guests to reserve rooms directly. What is a Hotel Booking Engine?

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Book Guest Satisfaction Reservations Communication 92

Revenue Hub

JUNE 11, 2024

Additionally, understanding the competitive landscape, including competitors’ pricing strategies and market positioning, is vital for maintaining a competitive edge. The Art of Hospitality At its heart, hospitality is about creating exceptional guest experiences.

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Strategic Planning Guest Satisfaction Article Pricing 94

Metasphere

OCTOBER 26, 2023

Hotels are leveraging technology to streamline operations, enhance guest experiences, and ultimately boost revenue. With automation taking center stage, the traditional hotel landscape is evolving to meet the dynamic needs of modern travelers. ,"We

Guest Satisfaction 52

Guest Satisfaction Training Catering Workshop 52

Hotelogix

FEBRUARY 1, 2024

High-end hotel management software or hotel property management systems (Hotel PSM) have a hefty price tag. Trust me, this solution will revolutionize how you run your hotel and improve overall guest satisfaction.  For this, small hotel owners often need more time and resources to make the most of it.  Get demo NOW.

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Guest Satisfaction Training Budgeting Demo 130

Hotel Owner

NOVEMBER 18, 2024

In recent years, the hospitality sector in the UK has faced unique challenges, from adapting to shifting guest expectations to meeting heightened sustainability standards. Now, as the transportation landscape rapidly changes, a new opportunity is emerging for forward-thinking hoteliers: electric vehicle (EV) charging.

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Guest Satisfaction Maintenance Book Marketing 119

Revenue Hub

NOVEMBER 20, 2024

Automated upselling – also referred to as “autopilot upselling” is changing the hotel operations landscape. Let’s explore how autopilot upselling operates throughout a guest’s journey and how it can capitalize on guest satisfaction and your bottom line. Great upselling technologies provide the same capabilities.

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Guest Satisfaction Article Pricing Book 107

Hotelogix

SEPTEMBER 19, 2024

As the hospitality landscape evolves, knowing how to navigate these channels can significantly impact your occupancy rates and overall profitability. These platforms provide a self-service model that allows guests to compare prices, read reviews, and book rooms at their convenience. Schedule a Demo Call with Hotelogix

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Book Demo Guest Satisfaction Reservations 130

Revenue Hub

SEPTEMBER 5, 2023

This allows them to adjust pricing strategies, allocate rooms accordingly, and maximize revenue during peak seasons while avoiding vacancies during off-peak periods. By utilizing revenue management systems, hotels can optimize prices in real-time to strike a balance between attracting guests and maximizing revenue.

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Pricing Reservations Training Article 103

Revenue Hub

NOVEMBER 9, 2023

Step 1: Understand the Group Booking Landscape The journey to profitable group booking management begins with understanding the landscape. Step 2: Strategic Pricing and Inventory Management Now it’s time to dive into pricing and inventory management. This step holds the key to maximizing revenue.

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Book Pricing Guest Satisfaction Article 98

Hotelogix

FEBRUARY 13, 2024

Operating a large independent hotel with 200+ rooms, 4-5 in-house restaurants, a couple of gyms, spas, and gift shops is multifaceted, where precision, efficiency, and guest satisfaction are paramount.   Attracting potential guests Competition is heating up, and guests have become more price-conscious.

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Housekeeping Regulatory Compliance Guest Satisfaction Maintenance 147

SiteMinder

MARCH 20, 2024

Nestled in the serene landscapes of Nakhon Pathom, just a stone’s throw away from bustling Bangkok, Neera Retreat stands as a beacon of modern hospitality.

Guest Satisfaction 98

Guest Satisfaction Pricing Book Catering 98

STAAH

FEBRUARY 14, 2024

In the dynamic landscape of the hospitality industry, efficient management of room inventory, rates, and reservations is paramount for success. With real-time updates on room inventory and rates, hotels can implement strategic pricing and promotional strategies to attract more bookings and revenue.

Reservations 91

Reservations Book Guest Satisfaction Pricing 91

Revenue Hub

SEPTEMBER 13, 2023

NB: This is an article from Demand Calendar If so, you may miss substantial revenue streams and opportunities for greater guest satisfaction. In today’s competitive landscape, full-service hotels and resorts must look beyond room bookings to become truly profitable.

Guest Satisfaction 85

Guest Satisfaction Pricing Article Book 85

Revenue Hub

APRIL 4, 2024

Guests today relish hyper-personalized experiences and tailored offers throughout their stay. With this in mind, hotel executives should leverage guest data to customize offerings and experiences to enhance guest satisfaction and drive loyalty. By 2024, 75% of hotels are expected to use AI for personalized pricing.

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Book Customer Service Guest Satisfaction Pricing 95

Revenue Hub

APRIL 22, 2024

And how will this impact the dynamics between prestige, price, and preference in the hotel industry? As a global leader in hotel reputation management we have data on the guest perception of hotels which becomes the hotel’s reputation. This indicates a complex relationship between luxury ratings and guest satisfaction.

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Guest Satisfaction Article Presentation Pricing 98

Revenue Hub

MAY 17, 2023

In today’s dynamic world, where guests are spoiled for choice and hotel supply is increasingly abundant, hoteliers must continually adapt and innovate to maintain and increase occupancy rates. Direct bookings help you build stronger relationships with your guests while avoiding OTA commissions.

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Book Pricing Guest Satisfaction Article 88

Revenue Hub

AUGUST 28, 2024

This demand for personalization is crucial for enhancing guest satisfaction and fostering loyalty. Seamless Digital Interactions: The expectation for seamless digital interactions has become a non-negotiable aspect of the guest experience.

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Guest Satisfaction Article Communication Book 81

Revenue Hub

JANUARY 19, 2024

This integration ensures that non-room revenue is factored into the overall revenue management strategy, empowering hoteliers to make informed decisions regarding pricing, promotions, and service offerings to maximize RevPAG. This flexibility ensures that prices are aligned with the perceived value of these services.

Pricing 90

Pricing Article Workshop Guest Satisfaction 90

Revenue Hub

OCTOBER 18, 2023

Dynamic Pricing Strategies Dynamic pricing allows hotels to adjust room rates based on demand and booking behaviour. By monitoring user behaviour, hoteliers can identify peak booking times and adjust pricing accordingly. This strategy maximises revenue without alienating potential guests.

Book 88

Book Marketing Pricing Article 88

Revenue Hub

MARCH 20, 2024

By investing in robust direct booking engines, dynamic pricing solutions, and AI-powered chatbots, hoteliers can streamline the booking process and enhance the user experience. By leveraging personalised offers and website notifications, they can entice guests to book directly through their website.

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Book Guest Satisfaction Reservations Article 100

STAAH

SEPTEMBER 5, 2023

In the fast-evolving landscape of the hospitality industry, cloud-based software solutions have become indispensable for staying competitive. Let’s explore the various types of online distribution that every hospitality industry should embrace to maintain their prominence in the eyes of potential guests.

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Book Guest Satisfaction Reservations Pricing 91

Revenue Hub

JANUARY 9, 2024

Today, we navigate a landscape marked by changing guest expectations, technological advancements, and a competitive market that demands agility and foresight. Room sales are on par with pre-pandemic levels, and hotels have started to experience a slight price resistance.

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Revenue Hub

SEPTEMBER 6, 2023

OTAs provide travelers with options for comparing prices and deals, making them a crucial channel for attracting bookings. Metasearch Engines – Simplified Comparison Metasearch engines like Google Hotel Ads, Trivago, and TripAdvisor offer users the convenience of comparing prices from various OTAs and booking sites within a single platform.

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Book Guest Satisfaction Reservations Article 99

Revenue Hub

APRIL 30, 2024

This article debunks these misconceptions, highlighting the complex nature of revenue management that goes beyond pricing to include market analysis and customer behavior. Join us as we uncover the truth about how revenue management can enhance profitability and guest satisfaction. However, this is far from the truth.

Pricing 85

Pricing Information Article Marketing 85

Hotelogix

OCTOBER 18, 2023

It's a comprehensive solution that empowers your hotel to optimize operations, deliver exceptional guest experiences, and thrive in a competitive industry.  It enhances guest satisfaction, optimizes operational efficiency, and drives revenue growth for your hotel business. 

Reservations 100

Reservations Book Information Guest Satisfaction 100

Hotel Business

JUNE 21, 2023

Over the past couple of years, Artificial intelligence (AI) has greatly improved hotel operations and efficiency by automating processes such as booking and contactless check-in, allowing staff to focus on providing premium, personalized experiences to guests faster and at reasonable prices.

Accounting 98

Accounting Guest Satisfaction Reservations Pricing 98

Larry Mogelonsky

NOVEMBER 25, 2024

And what I am seeing from recent developments in the evolution of the hotel technology landscape – and has been emphasized through the latest thought pieces from Revinate – is that the core engine for your brand’s personalization process is the customer data platform (CDP). For this, I posit we use the term ‘relevancy’.

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Information Book Guest Satisfaction Events 130

Revenue Hub

JUNE 11, 2024

Beyond financial benefits, AI-driven ancillary revenue is a key differentiator in today’s competitive landscape. It will diversify income streams, maximize the profitability of each guest, and contribute to improved guest satisfaction.

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Guest Satisfaction Article Events Pricing 103

STAAH

OCTOBER 15, 2024

The right software is a game-changer for hotel success, shaping everything from operational efficiency to guest satisfaction. As technology continues to advance, hotels have transformed the way they manage daily tasks and interact with guests. Let’s take a look at some essential software solutions every hotel should consider.

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POS Systems Book Pricing Catering 83

Revenue Hub

JANUARY 11, 2024

NB: This is an article from Userguest , one of our Expert Partners As we step into 2024, several key trends are set to redefine the landscape of hotels and accommodations. Whether it’s adding extra nights, bringing family members, or indulging in luxury amenities, personalised experiences contribute to higher guest satisfaction.

Guest Satisfaction 88

Guest Satisfaction Pricing Guest Retention Marketing 88

Revenue Hub

JULY 18, 2024

By continuously monitoring competitor rates, savvy revenue managers can dynamically adjust their prices to stay ahead. This nuanced approach ensures that price adjustments are based on comprehensive market analysis rather than reactive pricing.

Pricing 100

Pricing Book Marketing Events 100

Hotelogix

AUGUST 27, 2024

Here are some key points: Reach More Guests: Channels like OTAs and booking sites help hotels attract a bigger audience. Increase Bookings and Revenue: Being on more than one platform let’s hotels adjust prices and fill more rooms. Integrating with a GDS can open up new markets and bring in more bookings.

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Book Pricing Maintenance Marketing 130