Remove Guest Satisfaction Remove HR Remove Strategic Planning
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Hotel Budgeting for Change (Part 1)

Revenue Hub

When necessary, the Asset Manager can ask in advance to include separate marketing strategic plans specific for each F&B outlet, sale of Suite products, and/or the spa. Each plan should include S&M actions, deadline, cost and the ROI of each action and who is responsible for completing each action.

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Advice: Essential KPIs every hotelier should be tracking

Hotel Owner

The importance of KPIs in the hotel industry cannot be overstated—they facilitate decision-making, inform strategic planning, and ultimately drive business growth. Net Promoter Score (NPS) NPS gauges customer loyalty by asking guests how likely they are to recommend your hotel to others.

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Insights into hotel management salary and requirements

Les Roches

Duties include strategic planning, financial management and ensuring adherence to brand standards while monitoring and maintaining high levels of guest satisfaction. The average salary for HR hotel management is $120,559 per year. Average salaries for front office managers are around $55,182 per year.

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Aimbridge names Craig S. Smith new CEO

Hotel Business

and broaden the company’s global footprint. There is no doubt in my mind that Aimbridge can—and will be—the best third-party operator in the world, and it starts with embedding a seasoned leader with a deep track record of driving outsized performance across all key metrics—that’s Craig S.

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HVMG bolsters leadership team

Hotel Business

. “In the first half of 2023, HVMG again set an industry benchmark, demonstrating robust same-store and portfolio-wide performance across financial, market share and guest satisfaction measures,” said Cole. She joined HVMG in 2010 as VP, strategic planning and human resources. and Starwood Hotels and Resorts.

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From concierge to CEO: hotel careers in UAE

Les Roches

Food and beverage server Responsible for delivering a pleasant dining experience to guests at hotel restaurants and dining outlets, servers work in almost every hotel. Their tasks include taking orders, serving food and beverages, providing recommendations on menu items, and ensuring guest satisfaction throughout their meal.