InnQuest

SEPTEMBER 5, 2023

Managing your hotel’s inventory efficiently can significantly impact your bottom line, guest satisfaction and overall operational effectiveness. Guest Amenities: Guest amenities and housekeeping supplies are essential to maintaining room quality and a ensuring positive guest experience.

Guest Satisfaction 218

Guest Satisfaction Maintenance Pricing Book 218

Hotelogix

NOVEMBER 7, 2024

It means handling issues calmly, staying professional during crises, and making sure your guests always feel valued. Guest satisfaction. It’s the key to keeping guests coming back and turning new visitors into loyal customers. Thoughtful Follow-Ups Once your guests check out, stay connected with them.

Guest Satisfaction 200

Guest Satisfaction Training Demo Housekeeping 200

Hotelogix

DECEMBER 19, 2024

Teaching and Setup: Full training for your staff. Guest Info Safety: Strong safety steps to guard private guest details. Training: Give all users complete training. Post-Implementation Take these steps to ensure success in the long run: Keep Training: Give ongoing training sessions.

Maintenance 100

Maintenance Training Pricing Information 100

InnQuest

APRIL 4, 2023

These day-to-day operations could include: Reservations Check-ins and Check-outs Housekeeping Maintenance Monitoring occupancy Hotels can save significantly by switching to a cloud-based PMS while improving efficiency. Operational Cost Reduction Switching to a cloud-based PMS can help hotels reduce their operational costs significantly.

Maintenance 218

Maintenance Cost Reduction Guest Satisfaction Housekeeping 218

Hotelogix

OCTOBER 18, 2024

The aim is to create and offer guests an environment where they can relax and enjoy. Running a hotel efficiently is essential for many reasons: Guest Satisfaction: Happy guests are likely to return and recommend the hotel to others. Housekeeping Operations Housekeeping is important for guest satisfaction.

Housekeeping 130

Housekeeping Guest Satisfaction Maintenance Training 130

SiteMinder

MARCH 16, 2025

This includes guest services, housekeeping, food and beverage management, maintenance, financial administration, and staff supervision. Effective hotel operations ensure that all these departments work together efficiently to provide a seamless guest experience while optimising costs and revenue.

Guest Satisfaction 52

Guest Satisfaction Housekeeping Budgeting Regulatory Compliance 52

Hotelogix

SEPTEMBER 12, 2024

It enables hotels—whether small, independent, or part of a group—to handle front office workflow, including booking, guest check-ins and checkouts, assigning rooms, managing housekeeping tasks, and billing. In essence, a hotel PMS automates and streamlines operations, saving time and enhancing guest service.

Property Management 130

Property Management Housekeeping Maintenance Server 130

Hotelogix

JANUARY 10, 2025

From ensuring guest satisfaction to m anaging room inventory , keeping accurate track of bookings stands out as a crucial function. But Staff members pick it up fast, which reduces training time and errors.  But is the booking system with google calendar the right choice for your hotel business ?

Book 100

Book Reservations Scheduling Housekeeping 100

Hotelogix

OCTOBER 17, 2024

For example, if check-in times are consistently longer than average, it may signal the need for improved staff training or streamlined procedures. Boosting Guest Satisfaction: Guest feedback is critical for any hotel. This information is vital for making changes that enhance guest satisfaction.

Guest Satisfaction 130

Guest Satisfaction Book Information Property Management 130

STAAH

APRIL 9, 2024

Housekeeping staff ensure the cleanliness and presentation of hotel rooms, enhancing guest satisfaction and perceived value. Maintenance and facilities management teams maintain amenities and facilities, minimising downtime, and maximising guest enjoyment.

Guest Satisfaction 109

Guest Satisfaction Accounting Housekeeping Facility Management 109

Revenue Hub

SEPTEMBER 1, 2023

NB: This is an article from TrustYou The more prepared you and your staff are to handle guest complaints, the less likely a negative experience will damage your hotel’s reputation. Uncover the secrets to guest satisfaction and learn how to turn complaints into rave reviews.

Guest Satisfaction 109

Guest Satisfaction Housekeeping Maintenance Pricing 109

Hotelogix

FEBRUARY 28, 2025

Train staff to use AI effectively – Instead of replacing staff, AI can help them handle tasks faster. Use AI-driven insights to make better decisions – ChatGPT can track common guest requests, helping you improve services. Hotel B: Response Time Cut by Half An international resort had guests from over 20 countries.

Book 130

Book Guest Satisfaction Guest Retention Training 130

Hotelogix

FEBRUARY 22, 2024

It will likely boost your efficiency if you can execute tasks like assigning room to housekeeping and accessing reports on your mobile devices from wherever you want.  Don't delay adopting a cloud solution if they complain about complex workflows and navigation, longer training curves, etc. 

Guest Satisfaction 130

Guest Satisfaction Housekeeping Demo Blog 130

Revenue Hub

JUNE 18, 2024

NB: This is an article from RoomPriceGenie , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date The Front Desk Manager is also responsible for scheduling, training and managing all logistics related to having the rooms ready for guests (i.e., reservations, housekeeping, maintenance, etc.),

Guest Satisfaction 109

Guest Satisfaction Pricing Housekeeping Communication 109

Hotelogix

FEBRUARY 13, 2024

Operating a large independent hotel with 200+ rooms, 4-5 in-house restaurants, a couple of gyms, spas, and gift shops is multifaceted, where precision, efficiency, and guest satisfaction are paramount. Housekeeping and maintenance Impeccable rooms and facilities are non-negotiable.

Housekeeping 147

Housekeeping Regulatory Compliance Guest Satisfaction Maintenance 147

eZee Absolute

JANUARY 23, 2025

Hotelogix : Great at front desk management as well, but it requires a bit more training and fiddling to make everything as efficient as you’d like. Housekeeping Management eZee Absolute : Need to track housekeeping duties or check room status? And now with AI, you can cater to your guests even better.

Housekeeping 52

Housekeeping Reservations Front Desk Operations Property Management 52

Hotelogix

NOVEMBER 29, 2024

The challenge here is finding ways to increase guest satisfaction. How can a hospitality business adhere to the whims of individual guests without leaving gaps in the upkeep of other departments? PMS effectively synchronizes each department and its tasks, from the front desk to housekeeping, and back again.

Guest Satisfaction 130

Guest Satisfaction Valet Services Housekeeping Document 130

Hotelogix

JANUARY 29, 2025

Integrated communication platforms ensure everyone’s on the same page, from housekeeping to the front desk. Enhancing Guest Experiences Let’s face it – in 2025, guests expect more than just a comfy bed and a decent shower. Occupancy sensors : Save energy and plan housekeeping better.

Concierge 145

Concierge Training Pricing Book 145

Hotelogix

AUGUST 26, 2024

By keeping everyone connected, the hotel can provide better service and ensure that guests have a great experience during their stay.    Importance of Effective Interdepartmental Communication in a Hotel Interdepartmental communication is the key to smooth operations and guest satisfaction.

Communication 100

Communication Training Guest Satisfaction Budgeting 100

InnQuest

SEPTEMBER 13, 2022

In today’s fast-paced digital world, hotel and motel operators must be able to keep pace with the needs of guests on an individual basis. With the use of automated hotel management system , you can streamline your processes, improve operational efficiency, enhance personalisation, improve guest satisfaction, and improve employee satisfaction.

Housekeeping 130

Housekeeping Book Information Guest Satisfaction 130

SiteMinder

FEBRUARY 29, 2024

What is hospitality training? Hospitality training is a comprehensive educational and practical program designed to equip individuals with the necessary skills, knowledge, and competencies required to excel in the hospitality industry. What are the objectives of hospitality training?

Training 52

Training Customer Service Communication Guest Satisfaction 52

eZee Absolute

AUGUST 29, 2023

But the one thing that is always constant is the day-to-day operations that define your guest experience. With countless operations starting from housekeeping to revenue management, hoteliering is a hectic task and the essence of perfection is often lost. Hotel operations play a crucial role in defining the guest experience.

Housekeeping 91

Housekeeping Training Guest Services Communication 91

Revenue Hub

JUNE 27, 2024

NB: This is an article from Actabl Subscribe to our weekly newsletter and stay up to date For instance, if pre-arrival communication reveals a guest will be arriving after an overnight international flight, arranging an early check-in can make all the difference.

Workshop 108

Workshop Guest Satisfaction Housekeeping Training 108

eZee Absolute

NOVEMBER 11, 2024

Moreover, this commitment to compliance fosters trust among your guests, reassuring them that you prioritize their safety and privacy while fulfilling all legal obligations. Increased Operational Efficiency Running a hotel involves juggling numerous daily tasks, from managing guest reservations to ensuring housekeeping runs smoothly.

Information 59

Information Reservations Guest Satisfaction Book 59

Hotel Business

JULY 26, 2023

Proactive Staff Training: After the professional inspection stage, providing hotel staff with comprehensive bed bug awareness and prevention training enables and empowers them to identify potential risks, alert management and take preventive measures.

Training 98

Training Guest Satisfaction Housekeeping Scheduling 98

Hotelogix

FEBRUARY 13, 2025

In this blog, we’ll explore actionable upselling strategies, highlight the role of technology, and share guest-centric techniques to help you increase revenue and guest satisfaction. Example of Engagement: Train your staff to ask open-ended questions like: “What are you most excited about during your stay?

Guest Satisfaction 100

Guest Satisfaction Book Reservations Catering 100

Hotel Owner

JANUARY 15, 2025

It’s important to understand these differences and know how to improve each one in your hotel to enhance guest satisfaction and loyalty. We’ve got you covered with a deep dive into the similarities and differences between guest services and guest experiences , and how to deliver each seamlessly.

Guest Services 72

Guest Services Guest Satisfaction Training Concierge 72

Hotelogix

SEPTEMBER 13, 2024

From the front desk receptionists to the room service and maintenance teams, staff should be well-trained, courteous, and available to respond to guest requests promptly. Higher star ratings require a higher staff ratio to guests, ensuring personalized and attentive service.

Maintenance 100

Maintenance Travel and Tourism Customer Service Concierge 100

Hotelogix

SEPTEMBER 13, 2024

From the front desk receptionists to the room service and maintenance teams, staff should be well-trained, courteous, and available to respond to guest requests promptly. Higher star ratings require a higher staff ratio to guests, ensuring personalized and attentive service.

Maintenance 100

Maintenance Travel and Tourism Customer Service Concierge 100

Hotelogix

MAY 16, 2024

Start with this- Automate routine tasks such as check-ins, billing, check-outs, and housekeeping schedules, reducing your staff's workload and minimizing human errors. You can leverage these solutions to gather and analyze data about your operations, guests, etc., How to Improve Front Office Operations in a Hotel?

Book 130

Book Front Desk Operations Reservations Property Management 130

SiteMinder

OCTOBER 1, 2024

This includes automating guest check-ins, housekeeping schedules, inventory management, and communication with guests through automated messaging platforms. Automation helps hotels operate more smoothly and allows staff to focus on high-value tasks, improving both operational efficiency and the guest experience.

Front Desk Operations 52

Front Desk Operations Housekeeping Maintenance Scheduling 52

Les Roches

AUGUST 21, 2024

Duties include strategic planning, financial management and ensuring adherence to brand standards while monitoring and maintaining high levels of guest satisfaction. They also oversee the concierge services, ensuring guests receive personalized recommendations and assistance.

Guest Satisfaction 52

Guest Satisfaction Housekeeping Budgeting Events 52

SiteMinder

AUGUST 1, 2024

Key personnel: List any other essential personnel, such as the general manager, head chef, head of housekeeping, and sales manager. Management & staffing Describe your management structure, staffing requirements, and any training plans. based on your projected occupancy and service levels.

Travel and Tourism 95

Travel and Tourism Competitive Analysis Pricing Budgeting 95

InnQuest

SEPTEMBER 21, 2022

Guest satisfaction is the ultimate indicator of success for hotels, restaurants, and other hospitality organisations since it directly impacts brand reputation, customer loyalty, and revenue. More than ever before, hotels should place a high premium on maintaining strict hygiene and housekeeping standards. Atmospheric Lighting.

Communication 130

Communication Customer Service Book Guest Satisfaction 130

Hotel Business

OCTOBER 10, 2024

the company’s VP, engineering, the event provided critical education on the role today’s engineers are playing and how their performance is impacting operations, guest satisfaction and the bottom line. Housekeeping may be the heart of the hotel, but engineering is the backbone,” Conrey said. “For Spearheaded by Jamison Conrey.

Guest Satisfaction 59

Guest Satisfaction Maintenance Events Housekeeping 59

Hotelogix

JANUARY 2, 2025

This kind of customization makes guests happier and more likely to come back. Technologies like self-check-in/check-out in hotels , systems to manage housekeeping, and ways to control inventory make operations smoother letting staff focus on giving great service instead of getting stuck with paperwork.

Training 100

Training Pricing Concierge Book 100

Hotel Owner

MARCH 9, 2023

.” Apologise Offer a sincere apology for any inconvenience or negative experience the guest may have had. An apology can go a long way in diffusing a situation and demonstrating that you value guest satisfaction. For example, you can say, “We apologize for the inconvenience you experienced during your stay with us.”

Guest Satisfaction 52

Guest Satisfaction Housekeeping Information Training 52