Remove Guest Satisfaction Remove Housekeeping Remove Special Events
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Hotel reservations manager: Job description and responsibilities

SiteMinder

For example, during peak travel periods, an efficient reservations manager using a modern property management system (PMS) can swiftly allocate room blocks for group bookings or special events, maximising occupancy without overbooking. Strong communication : Clear, prompt responses to guests and staff are crucial.

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How Google Calendar Simplifies Room Bookings?

Hotelogix

From ensuring guest satisfaction to m anaging room inventory , keeping accurate track of bookings stands out as a crucial function. But Buffer time: Ensure adequate time between guest check-outs and check-ins for cleaning and preparation, maintaining high standards of cleanliness and organization.

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Automation in the Hotel and Motel World

InnQuest

In today’s fast-paced digital world, hotel and motel operators must be able to keep pace with the needs of guests on an individual basis. With the use of automated hotel management system , you can streamline your processes, improve operational efficiency, enhance personalisation, improve guest satisfaction, and improve employee satisfaction.

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New innovations come to hotel TVs

Hotel Business

Guests are able to easily request linens, housekeeping, room service and other amenities right from their TV. “As Hotels will have the opportunity to unlock new revenue streams with on-screen advertising for property-centric dining, shopping, spas, special events, casinos and more.

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How travel technology is changing for hotels

SiteMinder

These technologies are designed to automate routine tasks, free up staff for personalised guest services, and provide valuable data insights for improved operations and guest satisfaction. A user-friendly booking engine with a secure payment gateway can significantly enhance direct bookings and overall guest satisfaction.

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Hotel costs: How to reduce expenses and boost revenue

SiteMinder

Hotel operating costs Hotel operating costs encompass a wide array of expenses, from staff salaries, utility bills, and maintenance to marketing, guest amenities, and food & beverage supplies. These recurring costs are vital for the smooth functioning of the hotel and ensuring guest satisfaction.

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What it’s like to work as a customer experience manager in hospitality

Les Roches

In the hospitality industry, these managers play a pivotal role in ensuring guests have exceptional experiences during their stay. Here’s a closer look at the responsibilities and duties typically associated with the role: Enhancing guest satisfaction: improving customer satisfaction by overseeing all aspects of the guest experience.