Hotelogix

JANUARY 10, 2025

Even though there are loads of reservation tools out there, many small hotel operators are going with something they already know how to use: Google Calendar. From ensuring guest satisfaction to m anaging room inventory , keeping accurate track of bookings stands out as a crucial function. But Let’s find out.

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Book Reservations Scheduling Housekeeping 100

MEWS

NOVEMBER 21, 2024

A PMS or property management system is a hospitality software used by hotels to manage operations, including (but not limited to) reservations, rate management, housekeeping, and daily front desk tasks like check-in and check-out. It helps enhance operational efficiency, boost guest satisfaction and help generate revenue.

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Hotelogix

MARCH 21, 2025

From front-desk queries to housekeeping requests , response time lags can adversely affect guest satisfaction. Automating Guest Inquiries and Service Requests AI-powered chatbots and messaging platforms can resolve as much as 70% of guest inquiries automatically. Let me help!"

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Guest Services Guest Satisfaction Book Training 100

Hotelogix

FEBRUARY 17, 2025

It’s a fine line: how do you reduce expenses without compromising guest satisfaction ? This blog will help you uncover the hidden drains on your margins and give you actionable solutions to reclaim lost profits while keeping your guests happy.  It’s a game-changer for avoiding unnecessary costs.

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Revenue Hub

FEBRUARY 15, 2023

Maximum guest occupancy per room Bedding types (quality of linen, etc.) In this case, guests pay a premium, but they have the security of knowing that, if they need to cancel their booking, they can get a partial or full refund. That way, guests can decide if they value the option of cancelling a booking enough to pay a higher rate.

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InnQuest

SEPTEMBER 12, 2023

It encompasses tasks such as front office operations, housekeeping, food and beverage services, maintenance, sales, marketing and financial management. The goal is to provide excellent guest experiences while maximizing revenue and maintaining cost control. Train your staff to prioritize guest needs and provide exceptional service.

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Maintenance Guest Satisfaction POS Systems Housekeeping 220

Hotelogix

FEBRUARY 4, 2024

  Reservation management: This feature allows you to manage all your reservations from a single dashboard. You can see which rooms are available, which are booked, and which guests are checking in and out. You can also cancel or modify reservations based on guests' requirements here. 

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SiteMinder

MARCH 16, 2025

This includes guest services, housekeeping, food and beverage management, maintenance, financial administration, and staff supervision. Effective hotel operations ensure that all these departments work together efficiently to provide a seamless guest experience while optimising costs and revenue.

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InnQuest

APRIL 4, 2023

These day-to-day operations could include: Reservations Check-ins and Check-outs Housekeeping Maintenance Monitoring occupancy Hotels can save significantly by switching to a cloud-based PMS while improving efficiency.

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Maintenance Cost Reduction Guest Satisfaction Housekeeping 218

Hotelogix

OCTOBER 18, 2024

The aim is to create and offer guests an environment where they can relax and enjoy. Running a hotel efficiently is essential for many reasons: Guest Satisfaction: Happy guests are likely to return and recommend the hotel to others. Housekeeping Operations Housekeeping is important for guest satisfaction.

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Hotelogix

SEPTEMBER 12, 2024

It enables hotels—whether small, independent, or part of a group—to handle front office workflow, including booking, guest check-ins and checkouts, assigning rooms, managing housekeeping tasks, and billing. In essence, a hotel PMS automates and streamlines operations, saving time and enhancing guest service.

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Hotelogix

JANUARY 30, 2024

In this context, reports are critical as they provide key insights into your hotel's operations, from housekeeping to finance, marketing, and guest preferences. It provides an up-to-date overview of all tasks, guest requests, and complaints, organized by room and staff.

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Housekeeping Reservations Information Budgeting 147

eZee Absolute

JANUARY 23, 2025

eZee Absolute gives you a streamlined and efficient multi-property system that handles everything from reservations to invoicingall under one umbrella. Reservation Management eZee Absolute : Offers real-time booking engine integration with your website and OTAs. And now with AI, you can cater to your guests even better.

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Hotelogix

APRIL 22, 2024

By utilizing data collected from past stays, such as guest preferences and behavior, you can craft customized experiences that resonate with each guest. It not only enhances guest satisfaction but also boosts loyalty and repeat business. Initially, identifying your most effective channel is crucial.

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Hotel Business

SEPTEMBER 3, 2024

Most reservations tend to include a range of tailored options, from airport pickup, dining reservations and golf bookings. A delay in a guest’s arrival time can lead to many changes across a property. To effectively adapt to unexpected challenges and maintain guest satisfaction, hotels must prioritize digital transformation.

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eZee Absolute

JANUARY 28, 2025

Heres what some of our users have shared about their experience with eZee Absolute: “The extensive range of features in eZee Cloud Solutionfrom reservations to reportinghas helped us unify our operations under one efficient system, improving both staff productivity and guest experience.” All rights reserved.

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Marketing Guest Satisfaction Housekeeping Reservations 52

Revenue Hub

JUNE 18, 2024

The Front Desk Manager in a hotel is pivotal in orchestrating the first and lasting impressions of guests, managing the reception team to ensure a seamless check-in and checkout process, handling reservations and addressing guest inquiries and concerns – always with the utmost professionalism.

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Hotelogix

OCTOBER 17, 2024

Boosting Guest Satisfaction: Guest feedback is critical for any hotel. KPIs such as the Net Promoter Score (NPS) and customer satisfaction ratings provide valuable insights into what guests think about their experience. This information is vital for making changes that enhance guest satisfaction.

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eZee Absolute

NOVEMBER 11, 2024

As hotels welcome guests from diverse backgrounds, the risks of fraudulent activities continue to increase. Hotels and resorts face daily threats, from fraudulent reservations to stolen identities at check-in. Imagine a guest arriving at your hotel, excited for their stay. Does it match the name on the reservation?

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Information Reservations Guest Satisfaction Book 59

Hotelogix

FEBRUARY 22, 2024

It will likely boost your efficiency if you can execute tasks like assigning room to housekeeping and accessing reports on your mobile devices from wherever you want.  You can’t Meet Guest Expectations Your guests' satisfaction is paramount to the success of your hotel.

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Guest Satisfaction Housekeeping Demo Blog 130

Hotelogix

SEPTEMBER 5, 2024

For example, a cloud PMS like Hotelogix can handle everything from booking management to billing and housekeeping coordination, all within a single platform. Improved Guest Experience Guests today expect fast, reliable service.

Housekeeping 100

Housekeeping Reservations Scheduling Book 100

Hotelogix

SEPTEMBER 5, 2024

For example, a cloud PMS like Hotelogix can handle everything from booking management to billing and housekeeping coordination, all within a single platform. Improved Guest Experience Guests today expect fast, reliable service.

Housekeeping 100

Housekeeping Reservations Scheduling Book 100

InnQuest

SEPTEMBER 13, 2022

In today’s fast-paced digital world, hotel and motel operators must be able to keep pace with the needs of guests on an individual basis. With the use of automated hotel management system , you can streamline your processes, improve operational efficiency, enhance personalisation, improve guest satisfaction, and improve employee satisfaction.

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Housekeeping Book Information Guest Satisfaction 130

Hotelogix

FEBRUARY 13, 2024

Operating a large independent hotel with 200+ rooms, 4-5 in-house restaurants, a couple of gyms, spas, and gift shops is multifaceted, where precision, efficiency, and guest satisfaction are paramount. Housekeeping and maintenance Impeccable rooms and facilities are non-negotiable.

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Housekeeping Regulatory Compliance Guest Satisfaction Maintenance 147

Revenue Hub

AUGUST 29, 2024

For instance, a modern Property Management System (PMS) can centralize all hotel operations, providing real-time access to vital information and allowing staff to manage reservations, housekeeping, and billing with ease. This data-driven approach not only improves guest satisfaction but also drives revenue growth.

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Guest Satisfaction Housekeeping Article Reservations 109

Hotelogix

NOVEMBER 29, 2024

The challenge here is finding ways to increase guest satisfaction. How can a hospitality business adhere to the whims of individual guests without leaving gaps in the upkeep of other departments? PMS effectively synchronizes each department and its tasks, from the front desk to housekeeping, and back again.

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Hotelogix

FEBRUARY 13, 2025

In this blog, we’ll explore actionable upselling strategies, highlight the role of technology, and share guest-centric techniques to help you increase revenue and guest satisfaction. Example in Action: Imagine a guest booking a standard room. Book a Demo With Hotelogix PMS

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Guest Satisfaction Book Reservations Catering 100

Hotelogix

MAY 16, 2024

Start with this- Automate routine tasks such as check-ins, billing, check-outs, and housekeeping schedules, reducing your staff's workload and minimizing human errors. Sell more rooms: With increased online visibility, you can drive more bookings while eliminating overbookings and guest dissatisfaction. 

Book 130

Book Front Desk Operations Reservations Property Management 130

SiteMinder

JULY 24, 2023

What is a hotel reservation form? A hotel reservation form is a crucial tool for hoteliers, providing a structured method for guests to book their stay. It’s a document that collects all the necessary information from the guest, ensuring a smooth and efficient reservation process.

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Reservations Book Information Guest Satisfaction 52

Hotelogix

FEBRUARY 28, 2025

Hotels worldwide use ChatGPT to: Talk to guests 24/7 – Whether it’s a booking question or a dinner reservation, AI answers instantly. Understand guest preferences – AI can suggest activities or room upgrades based on previous stays. AI is no longer a futuristic concept.

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Book Guest Satisfaction Guest Retention Training 130

eZee Absolute

AUGUST 29, 2023

But the one thing that is always constant is the day-to-day operations that define your guest experience. With countless operations starting from housekeeping to revenue management, hoteliering is a hectic task and the essence of perfection is often lost. Hotel operations play a crucial role in defining the guest experience.

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Housekeeping Training Guest Services Communication 91

Revenue Hub

JUNE 27, 2024

A guest’s stay starts far before they step foot on the property. The instant a reservation is booked, the guest experience begins! Instead of waiting hours in the lobby, they’re welcomed into the comfort of their room – a simple act that speaks volumes about your commitment to guest satisfaction.

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Workshop Guest Satisfaction Housekeeping Training 108

Revenue Hub

SEPTEMBER 27, 2023

The original transaction covers the real estate and operational costs of the room reservation. Any room product that can be sold over the original reservation is nearly 100% profit. Guests often pay a premium to have more flexibility with their arrival and departure times. But when it comes to upselling, that cost becomes zero.

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Reservations Guest Satisfaction Article Housekeeping 109

Revenue Hub

FEBRUARY 16, 2023

 Wondering where to invest to maximize guest satisfaction? When considering what comes next, looking at the guest profiles and what they like will have the answer. Allows for a more personalized experience: In-depth data helps hotels gain insights into their guests’ preferences and behaviors. Data has the answer.

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Guest Satisfaction Article Housekeeping Information 98

Larry Mogelonsky

DECEMBER 11, 2023

More specific to deep cleans that may increase OOO rooms as well as curtailing OOS rooms that can’t be resold during a high-room-turnover time of week, Schnieder gave us a sneak peek of ALICE’s Housekeeping Optimizer which allows executive housekeepers or supervisors to more efficiently build boards, schedule room attendants and monitor performance.

Housekeeping 100

Housekeeping Maintenance Scheduling Property Management 100

Les Roches

AUGUST 21, 2024

Duties include strategic planning, financial management and ensuring adherence to brand standards while monitoring and maintaining high levels of guest satisfaction. Front office managers look after the front desk operations, including reservations, guest inquiries and room assignments.

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Guest Satisfaction Housekeeping Budgeting Events 52

Hotel Owner

JANUARY 15, 2025

It’s important to understand these differences and know how to improve each one in your hotel to enhance guest satisfaction and loyalty. We’ve got you covered with a deep dive into the similarities and differences between guest services and guest experiences , and how to deliver each seamlessly.

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