Hotelogix

FEBRUARY 13, 2025

In this blog, we’ll explore actionable upselling strategies, highlight the role of technology, and share guest-centric techniques to help you increase revenue and guest satisfaction. With tools like a Web Booking Engine , you can present upsell options during the booking process in a subtle, engaging way.

Guest Satisfaction 100

Guest Satisfaction Book Reservations Catering 100

Revenue Hub

FEBRUARY 16, 2023

Otherwise, it’s just a collection of numbers and numbers alone won’t help hotels understand their guests better. There are softwares that helps compile and sort through these data points to present graphs, compiled pointers and actionable insights with important numbers.  Wondering where to invest to maximize guest satisfaction?

Guest Satisfaction 98

Guest Satisfaction Article Housekeeping Information 98

Hotelogix

SEPTEMBER 13, 2024

This category also assesses the food presentation, the dining area's ambiance, and the ability to cater to various dietary needs and preferences. Hotel Reputation Management System Hotelogix provides a powerful hotel reputation management system that enables hotels to collect guest feedback and monitor their online presence effectively.

Maintenance 100

Maintenance Travel and Tourism Customer Service Concierge 100

Hotelogix

SEPTEMBER 13, 2024

This category also assesses the food presentation, the dining area's ambiance, and the ability to cater to various dietary needs and preferences. Hotel Reputation Management System Hotelogix provides a powerful hotel reputation management system that enables hotels to collect guest feedback and monitor their online presence effectively.

Maintenance 100

Maintenance Travel and Tourism Customer Service Concierge 100

Hotel Business

OCTOBER 10, 2024

the company’s VP, engineering, the event provided critical education on the role today’s engineers are playing and how their performance is impacting operations, guest satisfaction and the bottom line. Housekeeping may be the heart of the hotel, but engineering is the backbone,” Conrey said. “For Spearheaded by Jamison Conrey.

Guest Satisfaction 59

Guest Satisfaction Maintenance Events Communication 59

Les Roches

JULY 3, 2024

They set strategic goals, ensure compliance with industry standards and drive overall profitability and guest satisfaction Director of operations: responsible for optimizing the day-to-day operations of the hotel, the director of operations manages department heads, implements operational policies and ensures efficient service delivery to guests.

Housekeeping 52

Housekeeping Guest Satisfaction Front Desk Operations Events 52

eZee Absolute

NOVEMBER 8, 2023

The emergence of 5G technology in the hospitality industry presents a unique opportunity for hoteliers like you to take a giant leap forward, offering a guest experience that’s faster, smarter, and more immersive than ever before. Hotel staff can also remotely monitor and adjust room settings, addressing guest requests promptly.

Guest Services 66

Guest Services Guest Satisfaction Concierge Housekeeping 66

Les Roches

JULY 1, 2024

From starting as a concierge or front desk receptionist to ascending the ranks to become a CEO, the UAE’s hotel industry presents a wealth of possibilities for those willing to seize them. Housekeeping staff This role is all about maintaining the cleanliness and hygiene standards of hotel rooms and common areas.

Concierge 52

Concierge Guest Satisfaction Housekeeping Server 52

Les Roches

JULY 9, 2024

While an associate degree or diploma may be sufficient for entry-level positions such as bartender, server or housekeeper, most hospitality employers prefer a bachelor’s degree for senior positions. The sector is undergoing a significant transformation, driven by shifting consumer preferences and technological advancements.

Housekeeping 52

Housekeeping Customer Service Front Desk Operations Events 52

Les Roches

SEPTEMBER 3, 2024

Managing such a hospitality venue involves a wide range of duties, from overseeing housekeeping and food service to guest relations and maintenance. The primary goal is to maximize operational efficiency, which directly impacts guest satisfaction. What is hotel operation management?

Travel and Tourism 52

Travel and Tourism Housekeeping Maintenance Guest Satisfaction 52

Revenue Hub

DECEMBER 8, 2023

Thankfully, hospitality innovations have been shown to reduce weekly hours for front desk and housekeeping staff by up to 18%. By utilizing a comprehensive PMS, hoteliers can automate processes, reduce manual errors, and improve staff productivity, ultimately leading to better guest satisfaction and increased revenue.

Travel and Tourism 109

Travel and Tourism Procurement Maintenance Information 109

Les Roches

SEPTEMBER 16, 2024

They serve as impartial evaluators and help hotels boost guest experiences and drive industry growth, benefiting all stakeholders. This growth presents a multitude of opportunities, not only for hotels themselves but also for individuals seeking a rewarding career as hotel inspectors. trillion in 2023.

Guest Satisfaction 52

Guest Satisfaction Maintenance Travel and Tourism Regulatory Compliance 52

Les Roches

SEPTEMBER 19, 2024

For example, as opposed to the speedy interactions you get in retail, hotels build intimate connections with guests that are much longer lasting. Hotels adhering to strict quality assurance protocols can meet or exceed guest expectations and receive favorable reviews. There are numerous benefits to this approach.

Guest Satisfaction 52

Guest Satisfaction Training Travel and Tourism Workshop 52

SiteMinder

NOVEMBER 30, 2023

These technologies are designed to automate routine tasks, free up staff for personalised guest services, and provide valuable data insights for improved operations and guest satisfaction. All signs point to the ever-growing need for individually customised guest experience.

Guest Satisfaction 52

Guest Satisfaction Book Property Management Pricing 52

SiteMinder

AUGUST 29, 2023

Hotel operating costs Hotel operating costs encompass a wide array of expenses, from staff salaries, utility bills, and maintenance to marketing, guest amenities, and food & beverage supplies. These recurring costs are vital for the smooth functioning of the hotel and ensuring guest satisfaction.

Housekeeping 52

Housekeeping Book Guest Satisfaction Maintenance 52

Xotels

NOVEMBER 23, 2023

The Future of Hotel Management Fast forward to the present day, and the global hotel landscape has exploded. The goal is to maximise the profitability and efficiency of hotels while maintaining a high level of guest satisfaction and service quality. Utilise sales techniques to present options and alternatives to guests.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

The Future of Hotel Management Fast forward to the present day, and the global hotel landscape has exploded. The goal is to maximise the profitability and efficiency of hotels while maintaining a high level of guest satisfaction and service quality. Utilise sales techniques to present options and alternatives to guests.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Les Roches

DECEMBER 28, 2023

Both hotel management and culinary arts present exciting opportunities for individuals with a passion for work­ in hospitality. But for those aspiring to excel in high-end establishments, a diploma or degree from a respected school can provide a valuable foundation.

Housekeeping 52

Housekeeping Training Hospitality Management Accounting 52

Les Roches

DECEMBER 27, 2023

Guest experience Guest experience includes all the interactions between guests and a business. It is shaped by the quality of guest services, the atmosphere of the business or venue and the overall level of customer care.

Guest Services 52

Guest Services Definition Customer Service Concierge 52

Xotels Hotel Revenue Management

JULY 26, 2024

The key here is to present the upgrade as an irresistible opportunity to enhance their experience. Train them to identify upselling and cross-selling opportunities and present them in a natural, non-pushy way. This could mean anything from streamlining your booking process to improving your housekeeping procedures.

Book 59

Book Pricing Marketing Events 59

SiteMinder

NOVEMBER 22, 2023

Corporate events require a blend of professionalism and creativity, often needing spaces for both formal presentations and informal networking. Ultimately, a hotel event manager is key to creating memorable and successful events that enhance the hotel’s reputation and guest satisfaction. How to manage hotel events 1.

Events 59

Events Budgeting Book Workshop 59

Xotels

JULY 26, 2024

The key here is to present the upgrade as an irresistible opportunity to enhance their experience. Train them to identify upselling and cross-selling opportunities and present them in a natural, non-pushy way. This could mean anything from streamlining your booking process to improving your housekeeping procedures.

Book 52

Book Pricing Marketing Events 52

Xotels Hotel Revenue Management

JULY 26, 2024

The key here is to present the upgrade as an irresistible opportunity to enhance their experience. Train them to identify upselling and cross-selling opportunities and present them in a natural, non-pushy way. This could mean anything from streamlining your booking process to improving your housekeeping procedures.

Book 52

Book Pricing Marketing Events 52

SiteMinder

JANUARY 8, 2024

Types of hotel management If we zoom in on accommodation management, it too can be divided into a few different categories, which reflect the broad range of tasks and challenges that hotel management presents. Bad housekeeping standards One of the most common complaints from guests is about dirty rooms or general uncleanliness of the hotel.

Travel and Tourism 59

Travel and Tourism Book Customer Service Housekeeping 59

SiteMinder

JANUARY 8, 2024

Types of hotel management If we zoom in on accommodation management, it too can be divided into a few different categories, which reflect the broad range of tasks and challenges that hotel management presents. Bad housekeeping standards One of the most common complaints from guests is about dirty rooms or general uncleanliness of the hotel.

Travel and Tourism 52

Travel and Tourism Book Customer Service Housekeeping 52

Xotels Hotel Revenue Management

SEPTEMBER 1, 2020

We consider the following characteristics to be of great help: Guest first mentality & proactiveness, meaning always thinking of how the guest feels around your hotel and what can be done about it to improve their experience. Open minded to feedback. Becoming a great hotel does not happen overnight.

Definition 52

Definition Marketing Budgeting Article 52

Larry Mogelonsky

FEBRUARY 19, 2025

Because theres no one present in the room, guests can change and put on a special Aescape-designed outfit no locker room visit required then play around on the machines touchpad to select the massage that best suits their needs. They deduced that the Aescape can be used for error recovery or guest satisfaction protocols.

Presentation 130

Presentation Guest Satisfaction Housekeeping Marketing 130

Hotel Business

NOVEMBER 21, 2023

Unfortunately, hotels present a perfect environment for these pests to thrive, as they can easily spread from room to room. Your prevention plan should include informal inspections performed by your housekeeping staff during every room turnover. It’s crucial to combine these treatments with preventive measures.

Guest Satisfaction 80

Guest Satisfaction Housekeeping Presentation Article 80

Hotel Business

MARCH 20, 2025

By Audrey MacRae Housekeepers are the backbone of the hotel industry, but they need a little help to support our business today. Rising guest expectations and the need for greater efficiency have been a drain on housekeepers ability to keep pace with the needs of their position.

Housekeeping 52

Housekeeping Communication Training Maintenance 52

Hotelogix

FEBRUARY 27, 2025

Suddenly, a VIP guest storms up, frustrated that their suite has been double-booked. Housekeeping is running behind, and a billing error has just cost you hundreds in refunds. Hotels that fail to meet these expectations risk poor guest satisfaction and lower return rates. Manual processes lead to costly errors.

Housekeeping 100

Housekeeping Guest Satisfaction Front Desk Operations Pricing 100

Horizon Hospitality

FEBRUARY 19, 2025

Tip for Candidates: Highlight instances where your communication skills resolved challenges or enhanced guest satisfaction. Proven Problem-Solving Abilities Every day in hospitality presents new challenges, and the ability to think on your feet is critical.

Communication 130

Communication Concierge Guest Satisfaction Housekeeping 130

Hotelogix

JANUARY 21, 2025

This blog will guide you through practical, actionable steps to implement sustainability at your property, helping you reduce resource wastage, enhance guest satisfaction, and save costs. Show how guests help save water and energy by participating. What is Sustainability? Sustainability is about balance.

Travel and Tourism 100

Travel and Tourism Demo Portion Control Workshop 100