Why Housekeeping is the heart of a hotel: leadership insights
eHotelier
OCTOBER 10, 2024
Housekeeping impacts every part of the hotel, and this influence is felt in both guest satisfaction and the overall wellbeing of employees.
Housekeeping Best Practices Every Hotel Manager Should Know
Soft Inn
AUGUST 15, 2024
In the hotel industry, housekeeping is a crucial aspect that directly impacts guest satisfaction and the overall hotel's reputation. As a hotel manager, understanding and implementing housekeeping best practices is essential to ensure a clean, safe, and welcoming environment for all guests.
Housekeeping 
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Importance of Hotel Housekeeping Software
Hotelogix
OCTOBER 25, 2024
Ultimately, this can lead to negative reviews and fewer guests walking through the doors. Hotel housekeeping management software can make a major difference in how effective you are at ensuring productivity and efficiency with your staff. Below, we will be looking at seven of the biggest benefits of using housekeeping software.
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Good Housekeeping: Best Practices for Attracting and Retaining Housekeeping Staff
Lodging Magazine
JANUARY 7, 2025
Few hospitality team members have as much direct impact on guest satisfaction as those responsible for keeping hotel guestrooms pristine, with no trace of those that have stayed before.
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Impact of Artificial Intelligence on the Hotel Industry
Hotelogix
NOVEMBER 28, 2024
Letting AI Handle the Boring Stuff Behind every great guest experience is a ton of behind-the-scenes work room assignments, housekeeping schedules, pricing updates, you name it. For example, if multiple reviews mention slow check-ins, you know it’s time to rearrange that process.
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What to Look for in Hotel Management Software – A Complete Guide for Hoteliers
Hotelogix
JANUARY 19, 2025
Whether it’s managing the front desk or optimizing housekeeping, the right PMS simplifies operations, improves guest experiences, and enhances profitability. It supports critical areas such as front desk operations, housekeeping coordination, and POS integration. Additionally, the cost savings are significant.
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5 ways to increase hotel housekeeping efficiency | Mews
MEWS
SEPTEMBER 12, 2023
Housekeeping efficiency is crucial to your hotel's operational success. On top of that, cleanliness is one of the key factors contributing to guest satisfaction. Rooms that get cleaned fast enable you to capitalize on early check-ins and other services that will improve your hotel's bottom line.
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How Hotels Are Embracing Technology and Digital Transformation
Horizon Hospitality
NOVEMBER 13, 2024
The Impact of Digital Transformation on Hotel Operations Digital transformation doesn’t just enhance the guest experience; it also benefits hotel operations. Automation tools streamline tasks like housekeeping management, maintenance, and guest communication, making it easier for staff to deliver timely service.
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How to Improve Housekeeping Department To Rise Productivity??
MEWS
MARCH 14, 2023
How to improve the housekeeping department is a topic that all hoteliers should think about because by increasing productivity you can also improve the guest experience. We will look at 8 helpful ways to improve the housekeeping department and how software can play a fundamental role in the process. 8 Tips for hoteliers 1.
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Whats Different Between Guest Service and Guest Experience?
Revenue Hub
JANUARY 7, 2025
Understanding these differences and improving each one in your hotel is important to enhance guest satisfaction, boost loyalty, and increase revenue. Keep reading to explore the similarities and differences between guest services and guest experiences, and how to deliver each seamlessly.
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A Concise Guide to Hotel Inventory Management
InnQuest
SEPTEMBER 5, 2023
Managing your hotel’s inventory efficiently can significantly impact your bottom line, guest satisfaction and overall operational effectiveness. Guest Amenities: Guest amenities and housekeeping supplies are essential to maintaining room quality and a ensuring positive guest experience.
Hidden Costs in Hotels: Save Big with Smart Strategies
Hotelogix
FEBRUARY 17, 2025
It’s a fine line: how do you reduce expenses without compromising guest satisfaction ? This blog will help you uncover the hidden drains on your margins and give you actionable solutions to reclaim lost profits while keeping your guests happy. Guest Satisfaction Slash costs, not quality.
AI Messaging in Hotels: The Future of Guest Service
Hotelogix
MARCH 21, 2025
From front-desk queries to housekeeping requests , response time lags can adversely affect guest satisfaction. Automating Guest Inquiries and Service Requests AI-powered chatbots and messaging platforms can resolve as much as 70% of guest inquiries automatically. Are you considering AI messaging for your hotel?
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Attribute Based Pricing: Grow Revenue and Improve Guest Satisfaction
Revenue Hub
FEBRUARY 15, 2023
Maximum guest occupancy per room Bedding types (quality of linen, etc.) Read more articles from BEONx The post Attribute Based Pricing: Grow Revenue and Improve Guest Satisfaction appeared first on Revenue Hub.
PMS vs channel manager | What’s the difference?
MEWS
NOVEMBER 21, 2024
A PMS or property management system is a hospitality software used by hotels to manage operations, including (but not limited to) reservations, rate management, housekeeping, and daily front desk tasks like check-in and check-out. It helps enhance operational efficiency, boost guest satisfaction and help generate revenue.
Everything You Need To Know About Hotel Operations Management
InnQuest
SEPTEMBER 12, 2023
It encompasses tasks such as front office operations, housekeeping, food and beverage services, maintenance, sales, marketing and financial management. The goal is to provide excellent guest experiences while maximizing revenue and maintaining cost control. Clean and well-maintained rooms are essential for guest comfort and safety.
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Role of hotel operations manager: Duties & responsibilities
SiteMinder
MARCH 16, 2025
This includes guest services, housekeeping, food and beverage management, maintenance, financial administration, and staff supervision. Effective hotel operations ensure that all these departments work together efficiently to provide a seamless guest experience while optimising costs and revenue.
5 Commandments to Delight Your Hotel Guests
Hotelogix
NOVEMBER 7, 2024
It means handling issues calmly, staying professional during crises, and making sure your guests always feel valued. Guest satisfaction. It’s the key to keeping guests coming back and turning new visitors into loyal customers. Thoughtful Follow-Ups Once your guests check out, stay connected with them.
Hotel reservations manager: Job description and responsibilities
SiteMinder
MARCH 25, 2025
They manage reservations, ensure room availability is up to date, and support front desk operations, playing a critical role in guest satisfaction and hotel profitability. It acts as the bridge between guests and the hotels operations, helping to optimise occupancy rates and minimise errors.
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Discover The Latest Housekeeping Trends for 2024
Revfine
OCTOBER 4, 2023
It is important for hotels to keep up with the latest housekeeping trends, as these will influence customer expectations. Furthermore, many of these trends have emerged because they provide ways to effectively manage a housekeeping team, boost efficiency and improve guest satisfaction.
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Hotel Operations Management- Best Practices, SOPs & Trends
Hotelogix
OCTOBER 18, 2024
The aim is to create and offer guests an environment where they can relax and enjoy. Running a hotel efficiently is essential for many reasons: Guest Satisfaction: Happy guests are likely to return and recommend the hotel to others. Housekeeping Operations Housekeeping is important for guest satisfaction.
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Reducing Operating Costs in Hotels Using Cloud PMS
InnQuest
APRIL 4, 2023
These day-to-day operations could include: Reservations Check-ins and Check-outs Housekeeping Maintenance Monitoring occupancy Hotels can save significantly by switching to a cloud-based PMS while improving efficiency. Operational Cost Reduction Switching to a cloud-based PMS can help hotels reduce their operational costs significantly.
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Key Work Areas and Features of Hotel Management Software Small Hotel Owners Need to Access
Hotelogix
FEBRUARY 4, 2024
Housekeeping A clean and well-maintained room is essential for guest satisfaction. With hotel management software, you can manage your housekeeping operations more efficiently. Room assignment: This feature allows you to assign rooms to housekeeping staff.
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Reduce Hospitality Turnover: Employee Retention is Key for Top Talent Success!
Hotelogix
FEBRUARY 17, 2025
From front desk staff to housekeeping , every team member contributes to the guest experience. Housekeeping, in one peak season example, was expected to clear many rooms, which required a good speedy change but resulted in dissatisfied guests in an already filled property.
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What is a Hotel PMS? All about Hotel Property Management System
Hotelogix
SEPTEMBER 12, 2024
It enables hotels—whether small, independent, or part of a group—to handle front office workflow, including booking, guest check-ins and checkouts, assigning rooms, managing housekeeping tasks, and billing. In essence, a hotel PMS automates and streamlines operations, saving time and enhancing guest service.
Boosting Customer Service Scores: Strategies for Hotel Operators
Revenue Hub
MAY 23, 2024
Improving customer service scores is critical for any hotel aiming to enhance guest satisfaction and maintain a competitive edge. Hotel operators can achieve this by focusing on three key areas: implementing staff collaboration software, recognizing staff for ideal behavior, and offering a guest texting service.
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Hotel Director: Key roles & responsibilities
SiteMinder
MARCH 17, 2025
A hotel director oversees the daily operations of a hotel, ensuring everything runs efficiently while delivering a high standard of guest service. Theyre responsible for key areas such as staff management, guest satisfaction, and financial performance, all while aligning the hotels activities with broader business goals.
Unlocking hotel success: Essential hotel reports you need
Hotelogix
JANUARY 30, 2024
In this context, reports are critical as they provide key insights into your hotel's operations, from housekeeping to finance, marketing, and guest preferences. It provides an up-to-date overview of all tasks, guest requests, and complaints, organized by room and staff.
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Streamlining Operations with Task & Guest Requests in Eleanor
Hospitality Net
AUGUST 18, 2023
Efficiently managing guest requests and the day-to-day tasks that arise for housekeeping, front office, engineering, and maintenance departments is crucial in any resort or hotel. A system that monitors and tracks these tasks and requests can help save time, money, and resources while elevating guest satisfaction.
Why Should Hotels Embrace a Housekeeping Management System?
Metasphere
DECEMBER 5, 2024
Guests expect seamless experiences, from booking to checkout, while hotel management faces the challenge of balancing operational excellence and exceptional guest satisfaction. Relying on manual processes or outdated systems can lead to inefficiencies, errors, and dissatisfied guests.
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How Google Calendar Simplifies Room Bookings?
Hotelogix
JANUARY 10, 2025
From ensuring guest satisfaction to m anaging room inventory , keeping accurate track of bookings stands out as a crucial function. But - The integrated CRM in the system helps you recall your guests' preferences and previous visits, allowing you to customize their experiences.
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8 easy tips for hotels to increase guest loyalty
Hotelogix
NOVEMBER 9, 2023
Pay close attention to the hotel housekeeping expectations, which when handled with care can take you places in impressing guests. Storing guest data in your hotel management software will help you provide a personalized service to new and existing guests. Add the Personal Touch This is the age of data.
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Important Hotel KPIs to track in the Hotel Industry
Hotelogix
OCTOBER 17, 2024
Boosting Guest Satisfaction: Guest feedback is critical for any hotel. KPIs such as the Net Promoter Score (NPS) and customer satisfaction ratings provide valuable insights into what guests think about their experience. This information is vital for making changes that enhance guest satisfaction.
What is Reservation Software for Small Hotels? How does it work?
Hotelogix
JULY 5, 2024
It also sends out automatic emails or messages to guests. It also provides valuable insights through reporting and analytics, helping hotels optimize their operations and improve guest satisfaction. Integrated Modules: Includes housekeeping and maintenance for seamless management.
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Best Practices in Hotel Data Management-Hotel Data Analytics
Hotelogix
APRIL 22, 2024
By utilizing data collected from past stays, such as guest preferences and behavior, you can craft customized experiences that resonate with each guest. It not only enhances guest satisfaction but also boosts loyalty and repeat business. Read Also: How Hotel Data can revolutionize your property’s performance
Actabl Unveils Two-Way Integration between Alice and Transcendent, Enhancing Hotel Operations and Guest Experience
Hospitality Net
AUGUST 10, 2023
This groundbreaking integration optimizes hotel operations, allowing real-time cross-departmental collaboration between Front of House, Housekeeping, and Engineering to efficiently manage guest requests, improve guest satisfaction, and achieve prime operational visibility and accountability.
Hotel Business Intelligence: Turn Data into Hotel Success
Hotelogix
DECEMBER 19, 2024
Case Study 2: The Resort Chain A mid-sized resort chain aimed to boost guest satisfaction and increase repeat bookings. They put a hotel business intelligence system into action with advanced guest profiling and predictive analytics features.
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Revenue Management from the Front Desk Manager Perspective
Revenue Hub
JUNE 18, 2024
NB: This is an article from RoomPriceGenie , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date The Front Desk Manager is also responsible for scheduling, training and managing all logistics related to having the rooms ready for guests (i.e., reservations, housekeeping, maintenance, etc.),
Most Common Guest Complaints and How to Handle Them
Revenue Hub
SEPTEMBER 1, 2023
NB: This is an article from TrustYou The more prepared you and your staff are to handle guest complaints, the less likely a negative experience will damage your hotel’s reputation. Uncover the secrets to guest satisfaction and learn how to turn complaints into rave reviews.
5 Signs to Migrate to a New Cloud Hotel Management Software
Hotelogix
FEBRUARY 22, 2024
It will likely boost your efficiency if you can execute tasks like assigning room to housekeeping and accessing reports on your mobile devices from wherever you want. You can’t Meet Guest Expectations Your guests' satisfaction is paramount to the success of your hotel.
The Battle of PMS: eZee Absolute vs Hotelogix – Bring it ON!
eZee Absolute
JANUARY 23, 2025
Housekeeping Management eZee Absolute : Need to track housekeeping duties or check room status? Weve got you covered with real-time updates think of it like having a housekeeping manager in your pocket. Hotelogix : Hotelogix also has housekeeping management , but it might not be as quick and responsive.
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Managing a large hotel? You need cloud-based hotel management software.
Hotelogix
FEBRUARY 13, 2024
Operating a large independent hotel with 200+ rooms, 4-5 in-house restaurants, a couple of gyms, spas, and gift shops is multifaceted, where precision, efficiency, and guest satisfaction are paramount. Housekeeping and maintenance Impeccable rooms and facilities are non-negotiable.
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Driving Revenue Growth Through Operational Excellence
STAAH
APRIL 9, 2024
Housekeeping staff ensure the cleanliness and presentation of hotel rooms, enhancing guest satisfaction and perceived value. Maintenance and facilities management teams maintain amenities and facilities, minimising downtime, and maximising guest enjoyment. .”
Kicking off 2025: eZee Absolute Wraps Up 2024 With Prestigious Recognitions from Gartner Digital Markets in2024
eZee Absolute
JANUARY 28, 2025
Heres what some of our users have shared about their experience with eZee Absolute: “The extensive range of features in eZee Cloud Solutionfrom reservations to reportinghas helped us unify our operations under one efficient system, improving both staff productivity and guest experience.”
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