Why Housekeeping is the heart of a hotel: leadership insights
eHotelier
OCTOBER 10, 2024
Housekeeping impacts every part of the hotel, and this influence is felt in both guest satisfaction and the overall wellbeing of employees.
Housekeeping Best Practices Every Hotel Manager Should Know
Soft Inn
AUGUST 15, 2024
In the hotel industry, housekeeping is a crucial aspect that directly impacts guest satisfaction and the overall hotel's reputation. As a hotel manager, understanding and implementing housekeeping best practices is essential to ensure a clean, safe, and welcoming environment for all guests.
Housekeeping 
130
130 Join 11,000+
Insiders
Sign Up for our Newsletter
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Trending Sources
Importance of Hotel Housekeeping Software
Hotelogix
OCTOBER 25, 2024
Ultimately, this can lead to negative reviews and fewer guests walking through the doors. Hotel housekeeping management software can make a major difference in how effective you are at ensuring productivity and efficiency with your staff. Below, we will be looking at seven of the biggest benefits of using housekeeping software.
Housekeeping 130
130 
5 ways to increase hotel housekeeping efficiency | Mews
MEWS
SEPTEMBER 12, 2023
Housekeeping efficiency is crucial to your hotel's operational success. On top of that, cleanliness is one of the key factors contributing to guest satisfaction. Rooms that get cleaned fast enable you to capitalize on early check-ins and other services that will improve your hotel's bottom line.
Housekeeping 130
130 
How to Improve Housekeeping Department To Rise Productivity??
MEWS
MARCH 14, 2023
How to improve the housekeeping department is a topic that all hoteliers should think about because by increasing productivity you can also improve the guest experience. We will look at 8 helpful ways to improve the housekeeping department and how software can play a fundamental role in the process. 8 Tips for hoteliers 1.
Housekeeping 130
130 
A Concise Guide to Hotel Inventory Management
InnQuest
SEPTEMBER 5, 2023
Managing your hotel’s inventory efficiently can significantly impact your bottom line, guest satisfaction and overall operational effectiveness. Guest Amenities: Guest amenities and housekeeping supplies are essential to maintaining room quality and a ensuring positive guest experience.
Attribute Based Pricing: Grow Revenue and Improve Guest Satisfaction
Revenue Hub
FEBRUARY 15, 2023
Maximum guest occupancy per room Bedding types (quality of linen, etc.) Read more articles from BEONx The post Attribute Based Pricing: Grow Revenue and Improve Guest Satisfaction appeared first on Revenue Hub.
Everything You Need To Know About Hotel Operations Management
InnQuest
SEPTEMBER 12, 2023
It encompasses tasks such as front office operations, housekeeping, food and beverage services, maintenance, sales, marketing and financial management. The goal is to provide excellent guest experiences while maximizing revenue and maintaining cost control. Clean and well-maintained rooms are essential for guest comfort and safety.
Maintenance 220
220 
PMS vs channel manager | What’s the difference?
MEWS
NOVEMBER 21, 2024
A PMS or property management system is a hospitality software used by hotels to manage operations, including (but not limited to) reservations, rate management, housekeeping, and daily front desk tasks like check-in and check-out. It helps enhance operational efficiency, boost guest satisfaction and help generate revenue.
Impact of Artificial Intelligence on the Hotel Industry
Hotelogix
NOVEMBER 28, 2024
Letting AI Handle the Boring Stuff Behind every great guest experience is a ton of behind-the-scenes work room assignments, housekeeping schedules, pricing updates, you name it. For example, if multiple reviews mention slow check-ins, you know it’s time to rearrange that process.
Housekeeping 147
147 
Key Work Areas and Features of Hotel Management Software Small Hotel Owners Need to Access
Hotelogix
FEBRUARY 4, 2024
Housekeeping A clean and well-maintained room is essential for guest satisfaction. With hotel management software, you can manage your housekeeping operations more efficiently. Room assignment: This feature allows you to assign rooms to housekeeping staff.
Housekeeping 147
147 
Hotel Operations Management- Best Practices, SOPs & Trends
Hotelogix
OCTOBER 18, 2024
The aim is to create and offer guests an environment where they can relax and enjoy. Running a hotel efficiently is essential for many reasons: Guest Satisfaction: Happy guests are likely to return and recommend the hotel to others. Housekeeping Operations Housekeeping is important for guest satisfaction.
Housekeeping 130
130 
Reducing Operating Costs in Hotels Using Cloud PMS
InnQuest
APRIL 4, 2023
These day-to-day operations could include: Reservations Check-ins and Check-outs Housekeeping Maintenance Monitoring occupancy Hotels can save significantly by switching to a cloud-based PMS while improving efficiency. Operational Cost Reduction Switching to a cloud-based PMS can help hotels reduce their operational costs significantly.
Maintenance 218
218 
Unlocking hotel success: Essential hotel reports you need
Hotelogix
JANUARY 30, 2024
In this context, reports are critical as they provide key insights into your hotel's operations, from housekeeping to finance, marketing, and guest preferences. It provides an up-to-date overview of all tasks, guest requests, and complaints, organized by room and staff.
Housekeeping 147
147 
Why Should Hotels Embrace a Housekeeping Management System?
Metasphere
DECEMBER 5, 2024
Guests expect seamless experiences, from booking to checkout, while hotel management faces the challenge of balancing operational excellence and exceptional guest satisfaction. Relying on manual processes or outdated systems can lead to inefficiencies, errors, and dissatisfied guests.
Housekeeping 52
52 
Discover The Latest Housekeeping Trends for 2024
Revfine
OCTOBER 4, 2023
It is important for hotels to keep up with the latest housekeeping trends, as these will influence customer expectations. Furthermore, many of these trends have emerged because they provide ways to effectively manage a housekeeping team, boost efficiency and improve guest satisfaction.
Housekeeping 57
57 
What is a Hotel PMS? All about Hotel Property Management System
Hotelogix
SEPTEMBER 12, 2024
It enables hotels—whether small, independent, or part of a group—to handle front office workflow, including booking, guest check-ins and checkouts, assigning rooms, managing housekeeping tasks, and billing. In essence, a hotel PMS automates and streamlines operations, saving time and enhancing guest service.
How Hotels Are Embracing Technology and Digital Transformation
Horizon Hospitality
NOVEMBER 13, 2024
The Impact of Digital Transformation on Hotel Operations Digital transformation doesn’t just enhance the guest experience; it also benefits hotel operations. Automation tools streamline tasks like housekeeping management, maintenance, and guest communication, making it easier for staff to deliver timely service.
Concierge 130
130 
Boosting Customer Service Scores: Strategies for Hotel Operators
Revenue Hub
MAY 23, 2024
Improving customer service scores is critical for any hotel aiming to enhance guest satisfaction and maintain a competitive edge. Hotel operators can achieve this by focusing on three key areas: implementing staff collaboration software, recognizing staff for ideal behavior, and offering a guest texting service.
Customer Service 106
106 
Streamlining Operations with Task & Guest Requests in Eleanor
Hospitality Net
AUGUST 18, 2023
Efficiently managing guest requests and the day-to-day tasks that arise for housekeeping, front office, engineering, and maintenance departments is crucial in any resort or hotel. A system that monitors and tracks these tasks and requests can help save time, money, and resources while elevating guest satisfaction.
8 easy tips for hotels to increase guest loyalty
Hotelogix
NOVEMBER 9, 2023
Pay close attention to the hotel housekeeping expectations, which when handled with care can take you places in impressing guests. Storing guest data in your hotel management software will help you provide a personalized service to new and existing guests. Add the Personal Touch This is the age of data.
Housekeeping 245
245 
Important Hotel KPIs to track in the Hotel Industry
Hotelogix
OCTOBER 17, 2024
Boosting Guest Satisfaction: Guest feedback is critical for any hotel. KPIs such as the Net Promoter Score (NPS) and customer satisfaction ratings provide valuable insights into what guests think about their experience. This information is vital for making changes that enhance guest satisfaction.
5 Signs to Migrate to a New Cloud Hotel Management Software
Hotelogix
FEBRUARY 22, 2024
It will likely boost your efficiency if you can execute tasks like assigning room to housekeeping and accessing reports on your mobile devices from wherever you want. You can’t Meet Guest Expectations Your guests' satisfaction is paramount to the success of your hotel.
What is Reservation Software for Small Hotels? How does it work?
Hotelogix
JULY 5, 2024
It also sends out automatic emails or messages to guests. It also provides valuable insights through reporting and analytics, helping hotels optimize their operations and improve guest satisfaction. Integrated Modules: Includes housekeeping and maintenance for seamless management.
Reservations 130
130 
Best Practices in Hotel Data Management-Hotel Data Analytics
Hotelogix
APRIL 22, 2024
By utilizing data collected from past stays, such as guest preferences and behavior, you can craft customized experiences that resonate with each guest. It not only enhances guest satisfaction but also boosts loyalty and repeat business. Read Also: How Hotel Data can revolutionize your property’s performance
Actabl Unveils Two-Way Integration between Alice and Transcendent, Enhancing Hotel Operations and Guest Experience
Hospitality Net
AUGUST 10, 2023
This groundbreaking integration optimizes hotel operations, allowing real-time cross-departmental collaboration between Front of House, Housekeeping, and Engineering to efficiently manage guest requests, improve guest satisfaction, and achieve prime operational visibility and accountability.
Revenue Management from the Front Desk Manager Perspective
Revenue Hub
JUNE 18, 2024
NB: This is an article from RoomPriceGenie , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date The Front Desk Manager is also responsible for scheduling, training and managing all logistics related to having the rooms ready for guests (i.e., reservations, housekeeping, maintenance, etc.),
Managing a large hotel? You need cloud-based hotel management software.
Hotelogix
FEBRUARY 13, 2024
Operating a large independent hotel with 200+ rooms, 4-5 in-house restaurants, a couple of gyms, spas, and gift shops is multifaceted, where precision, efficiency, and guest satisfaction are paramount. Housekeeping and maintenance Impeccable rooms and facilities are non-negotiable.
Housekeeping 147
147 
5 Commandments to Delight Your Hotel Guests
Hotelogix
NOVEMBER 7, 2024
It means handling issues calmly, staying professional during crises, and making sure your guests always feel valued. Guest satisfaction. It’s the key to keeping guests coming back and turning new visitors into loyal customers. Thoughtful Follow-Ups Once your guests check out, stay connected with them.
Most Common Guest Complaints and How to Handle Them
Revenue Hub
SEPTEMBER 1, 2023
NB: This is an article from TrustYou The more prepared you and your staff are to handle guest complaints, the less likely a negative experience will damage your hotel’s reputation. Uncover the secrets to guest satisfaction and learn how to turn complaints into rave reviews.
How to Choose the Best Hotel Management Software
Hotelogix
NOVEMBER 29, 2024
The challenge here is finding ways to increase guest satisfaction. How can a hospitality business adhere to the whims of individual guests without leaving gaps in the upkeep of other departments? PMS effectively synchronizes each department and its tasks, from the front desk to housekeeping, and back again.
Andaz London Liverpool Street appoints director of Rooms
Hotel Owner
JUNE 1, 2023
In her new position, Franzé will be responsible for the activities and smooth running of all room-related departments, “ensuring guest satisfaction across the board”. On a day-to-day basis, she will work closely with the housekeeping department and the front desk, overseeing the quality of guest experience from check-in to check-out.
A day in the life of a front-desk manager
Hotel Owner
FEBRUARY 7, 2023
The front desk manager then has to check in with bell manager and housekeeping to make sure everyone is briefed on the key events of the day, including VIPs arriving, any particular food and beverage requests, and coordinating blocks of rooms for groups travelling together.
Housekeeping 102
102 
Driving Revenue Growth Through Operational Excellence
STAAH
APRIL 9, 2024
Housekeeping staff ensure the cleanliness and presentation of hotel rooms, enhancing guest satisfaction and perceived value. Maintenance and facilities management teams maintain amenities and facilities, minimising downtime, and maximising guest enjoyment. .”
The Most Important Factor for Hotels to Get Positive Online Reviews
Hospitality Net
AUGUST 7, 2023
Hotel cleanliness and housekeeping are essential factors that significantly impact guest satisfaction and positive reviews. Among the various factors that shape a guest’s hotel experience, cleanliness stands out as the one that carries the most weight in the eyes of guests. It’s not location, location, location.
Automation in the Hotel and Motel World
InnQuest
SEPTEMBER 13, 2022
In today’s fast-paced digital world, hotel and motel operators must be able to keep pace with the needs of guests on an individual basis. With the use of automated hotel management system , you can streamline your processes, improve operational efficiency, enhance personalisation, improve guest satisfaction, and improve employee satisfaction.
Housekeeping 130
130 
The Key to a Future-Proof and Guest-Centric Hotel Experience
Revenue Hub
AUGUST 29, 2024
For instance, a modern Property Management System (PMS) can centralize all hotel operations, providing real-time access to vital information and allowing staff to manage reservations, housekeeping, and billing with ease. This data-driven approach not only improves guest satisfaction but also drives revenue growth.
How can hotels stay resilient in the face of another global IT outage
Hotel Business
SEPTEMBER 3, 2024
If each reservation is on a separate system, then somebody—either the guest or a member of a hotel’s team—needs to adjust all bookings separately, or risk wasting hotel capacity and disappointment—lost revenue and guest satisfaction. This interoperability allows for real-time data sharing and synchronization.
Hospitality Gems: Spotlight on the Standout Hotel Blogs of 2023
eZee Absolute
JANUARY 16, 2024
From staff shortage to housekeeping issues, from staying competitive to operational issues, this blog explores all and discusses effective ways to solve them. Read More Lesser Known Ways to Improve Guest Satisfaction in Hotels Guest satisfaction is the pillar of success for the hotel business. Sounding a lot to do?
Blog 102
102 
Hotel Automation- Transform Hotel Guest Experience
Hotelogix
SEPTEMBER 5, 2024
For example, a cloud PMS like Hotelogix can handle everything from booking management to billing and housekeeping coordination, all within a single platform. Improved Guest Experience Guests today expect fast, reliable service.
Housekeeping 100
100 
Hotel Automation- Transform Hotel Guest Experience
Hotelogix
SEPTEMBER 5, 2024
For example, a cloud PMS like Hotelogix can handle everything from booking management to billing and housekeeping coordination, all within a single platform. Improved Guest Experience Guests today expect fast, reliable service.
Housekeeping 100
100 
Living in a cashless world
NV Hotels
SEPTEMBER 13, 2022
A convenient way for guests to tip housekeeping staff, bell staff, valets, and other employees using a digital wallet or payment card on their smartphone. An optional prompt allows guests to leave a rating and comments after leaving a tip, providing real-time insights into guest satisfaction. No need to carry cash!
Download 93
93 
A Roadmap to Enhanced Hotel Operations: 10 Strategic Insights
eZee Absolute
AUGUST 29, 2023
But the one thing that is always constant is the day-to-day operations that define your guest experience. With countless operations starting from housekeeping to revenue management, hoteliering is a hectic task and the essence of perfection is often lost. Hotel operations play a crucial role in defining the guest experience.
Housekeeping 91
91 
Trending Social Media Post Ideas for Hotels in 2024
STAAH
MARCH 26, 2024
Behind-the-Scenes Sneak Peeks: Highlight the daily operations of your hotel, such as real-time kitchen or event preparations, housekeeping routines, or maintenance activities. Showcase staff members going extra mile to ensure guest satisfaction and top-notch hospitality.
Let's personalize your content