Hotelogix

JANUARY 10, 2025

Even though there are loads of reservation tools out there, many small hotel operators are going with something they already know how to use: Google Calendar. From ensuring guest satisfaction to m anaging room inventory , keeping accurate track of bookings stands out as a crucial function. But Let’s find out.

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Hotelogix

JULY 11, 2024

As an independent hotel owner, you understand the challenges of driving revenue in a competitive market. From setting the right prices to attracting the right guests, every decision you make impacts your hotel's bottom line.   What is Revenue Management in Hotels?

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Revenue Hub

JULY 24, 2023

The demand for hotel accommodations is closely linked to the demand for travel to a specific destination. NB: This is an article from Demand Calendar Factors such as the destination’s appeal for tourism, business events, cultural festivals, and other attractions are the primary drivers of the demand for overnight stays.

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Maintenance Travel and Tourism Special Events Pricing 98

Hotelogix

JANUARY 31, 2024

With actionable strategies and insights into the latest trends, this guide is essential for anyone looking to elevate their guest service capabilities and enhance guest experience.    What is Guest Experience? It's the overall feeling, impression, and satisfaction a guest takes away from their stay.

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InnQuest

SEPTEMBER 13, 2022

In today’s fast-paced digital world, hotel and motel operators must be able to keep pace with the needs of guests on an individual basis. The public has grown to expect contactless services due to the pandemic and guests’ expectations have changed forever after experiencing the convenience and consistent service that automation brings.

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Housekeeping Book Information Guest Satisfaction 130

Hotel Business

JULY 6, 2023

At HITEC Toronto, DISH Business introduced its OnStream platform and LG Electronics showcased Apple AirPlay on its hotel TVs as the first provider to offer the service in guestrooms. OnStream provides guests with an experience while offering hotels the opportunity to stand out from competitors.”

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Special Events Download Guest Satisfaction Housekeeping 98

Revenue Hub

SEPTEMBER 5, 2023

In the intricate dance of revenue management , one of the most critical aspects is hotel room inventory management. NB: This is an article from BEONx , one of our Expert Partners Effective management of room inventory can make or break a hotel’s reputation and bottom line.

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Pricing Reservations Training Article 109

Revenue Hub

MAY 3, 2024

NB: This is an article from ZRM | Zwibak Revenue Management Subscribe to our weekly newsletter and stay up to date It was understandable that hoteliers would push rate – a hotel’s goal is to maximize revenue and profit, and they had a lot of missed opportunity to make up for. Why do we do this? Of course nobody was booking.

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Marketing Pricing Special Events Book 109

Hotelogix

OCTOBER 18, 2023

For any accommodation business to run smoothly, hotel inventory management has to be effective. Its significance not only lies in ensuring your hotel's profitability but also in its potential to optimize revenue generation.  And that's what we are going to discuss today in this blog.   Let's get started.

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Procurement Special Events Guest Satisfaction Pricing 100

Revenue Hub

JULY 11, 2023

Embarking on a new hotel venture is a complex yet thrilling endeavor. This article delves deeper into practical revenue optimization strategies for new hotels and underscores the crucial role that a Revenue Management System (RMS) plays in steering financial success.

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SiteMinder

AUGUST 1, 2024

What is hotel rate shopping? Hotel rate shopping is the practice of tracking and monitoring hotel rates amongst your local market and competitors. This blog will give you a full overview of hotel rate shopping and rate shopper tools, which you can use to boost revenue success at your business.

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SiteMinder

OCTOBER 10, 2023

Discount pricing is a revenue management strategy where prices are lowered temporarily or for certain conditions to attract guests and boost occupancy rates. By offering discounted prices, hotels aim to increase demand, especially during off-peak periods, without compromising on profitability. OTAs OTAs are a double-edged sword.

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Pricing Guest Satisfaction Book Events 59

Revenue Hub

MAY 17, 2024

Many hotels collect guest data with the guest’s permission but how many truly use it effectively? This data is used to proactively identify hospitality moments above and beyond typical service protocols to elevate the guest experience. This is how you elevate your property to being well loved by guests.

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Marketing Travel and Tourism Book Communication 109

SiteMinder

JULY 13, 2024

What is hotel revenue management? Hotel revenue management is the strategic distribution and pricing tactics used to sell perishable room inventory to the right guests at the right time in order to boost revenue growth. Other products such as hotel amenities and food and beverage offerings will also form part of the strategy.

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Pricing Book Budgeting Marketing 98

SiteMinder

NOVEMBER 30, 2023

These technologies are designed to automate routine tasks, free up staff for personalised guest services, and provide valuable data insights for improved operations and guest satisfaction. Here’s how travel technology is changing the industry and the possible implications, negative and positive, for hotels.

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SiteMinder

OCTOBER 5, 2023

Table of contents Why are hotels using Expedia Partner Central? Being part of one of the world’s leading travel marketplaces, it offers hotels the potential to connect with a vast and diverse audience. This will involve providing detailed information about your hotel, so come prepared with a full profile.

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Revenue Hub

JUNE 27, 2023

The properties that have meaningfully increased their direct booking rates, overall loyalty and guest satisfaction have done so by fully committing to a data-driven approach that forges memorable moments across every interaction point along each guest’s journey. This is the difference between being well run and well loved.

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Marketing Book Travel and Tourism Communication 98

Hotel Owner

MAY 13, 2024

Hotel restaurants can be a great tool for hotels to drive engagement and separate themselves from competitors. Beyond serving hotel guests, they often draw locals and tourists alike, becoming pillars of culinary excellence and community engagement. Successful hotel restaurants actively engage with their local communities.

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Special Events Strategic Planning Guest Satisfaction Events 52

SiteMinder

OCTOBER 10, 2023

What is hotel forecasting? Hotel forecasting is a method that is used to help managers determine their accommodation’s future demand and revenue performance. Table of contents What is a hotel availability forecast? A good hotel forecast will help you make the most of peak periods and help you through low periods easier.

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Book Pricing Reservations Accounting 52

SiteMinder

AUGUST 29, 2023

What are hotel costs? For hoteliers, hotel costs encompass everything from the cost of construction, to the cost of insurance, to the everyday operational costs of establishing, running and ultimately growing a hotel business. Hotel construction costs The foundation of any hotel begins with its construction.

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Housekeeping Book Guest Satisfaction Maintenance 52

SiteMinder

DECEMBER 7, 2023

What is hotel rate management? Hotel rate management is the process of strategically pricing rooms to attract guests while also maximising revenue. This strategy is crucial for enhancing both occupancy rates and the average daily rate (ADR), directly influencing the hotel’s financial performance.

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SiteMinder

OCTOBER 10, 2022

As a hotel operator, you might have come across STR reports at one point or another. Staying ahead of the competition is essential to the long-term growth of your hotel. Which areas of your hotel are performing well and which do you need to improve? What does STR stand for within the hotel industry? Table of contents.

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Marketing Pricing Demo Special Events 52

Les Roches

DECEMBER 27, 2023

The term ‘customer’ refers to a more transactional relationship, where the emphasis is on providing efficient and satisfactory service to all patrons, not just guests Guest services in the hotel industry Hotel businesses rely on delivering exceptional guest services to maintain loyal customers and attract new guests.

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Guest Services Definition Customer Service Concierge 52

Les Roches

FEBRUARY 13, 2024

Their responsibilities include organizing activities, social events, and announce­ments while coordinating with various departme­nt heads to ensure smooth ope­rations on the cruise ship. Being a cruise director is more­ than just hosting special events and cocktail parties on board.

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Travel and Tourism Customer Service Communication Events 52

Horizon Hospitality

MARCH 19, 2025

The hospitality industry is one of the most diverse career fields, offering exciting opportunities across hotels, restaurants, private clubs, senior living communities, and entertainment venues. Hotel and Resort Management Hotels and resorts require a strong leadership team to ensure smooth operations and exceptional guest service.

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