Hotelogix

JANUARY 19, 2025

Whether it’s managing the front desk or optimizing housekeeping, the right PMS simplifies operations, improves guest experiences, and enhances profitability. What is Hotel Management Software? Hotel management software, or PMS, is a centralized system that automates operations and provides actionable insights.

Housekeeping 100

Housekeeping Front Desk Operations Guest Satisfaction Property Management 100

Hotelogix

SEPTEMBER 12, 2024

In the age of digital transformation, top hotel review websites have become crucial in shaping the reputation and success of hotels worldwide. These platforms provide travelers with insights into the services, amenities, and experiences hotels offer, making them pivotal in the decision-making process for accommodations. 

Competitive Analysis 211

Competitive Analysis Guest Satisfaction Customer Service Book 211

Hotelogix

JANUARY 19, 2025

Did you know that effective hotel pricing can increase revenue by up to 20%? Setting the right rates for your rooms is not just about numbers; it’s about balancing guest expectations, understanding demand, and staying competitive. By the end, you’ll have actionable tips to maximize your hotel’s profitability.

Pricing 100

Pricing Demo Competitive Analysis Book 100

InnQuest

SEPTEMBER 12, 2023

From the moment a guest walks through the doors until their departure, every aspect of their stay is carefully curated through the lenses of hotel operating systems and the adept oversight of a hotel operations manager. The goal is to provide excellent guest experiences while maximizing revenue and maintaining cost control.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

Revenue Hub

DECEMBER 19, 2024

Enhanced Guest Experience: Flexibility is a key factor in guest satisfaction. Many guests are willing to pay for the convenience of adjusting their travel schedules. Assess Your Propertys Capacity: Evaluate whether your property can accommodate additional guests without compromising the quality of service.

Travel and Tourism 97

Travel and Tourism Article Scheduling Guest Satisfaction 97

Hotelogix

FEBRUARY 17, 2025

  It is not merely an HR matter for hotel owners and managers; it is a deep business concern. Turnovers greatly affect customer satisfaction , wire workflows, and erode budgets. Guest Experience Changing staff often will confuse guests, reduce service quality, and damage your hotel's reputation.

Scheduling 100

Scheduling Training Housekeeping Communication 100

SiteMinder

MARCH 16, 2025

What is a hotel operations manager? A hotel operations manager is responsible for overseeing the day-to-day functions of a hotel, ensuring seamless coordination between departments, maintaining high service standards, and optimising overall efficiency. With the global hotel and resort industry valued at $1.5

Guest Satisfaction 52

Guest Satisfaction Housekeeping Budgeting Regulatory Compliance 52

Hotelogix

JANUARY 19, 2025

“How do I make my hotel stand out online?” In 2025, with nearly 75% of travelers beginning their hotel search online , the competition for visibility is tougher than ever. Online Reviews: Trust and Visibility Before booking a room, what’s the first thing a guest does?

Marketing 100

Marketing Book Budgeting Blog 100

Hotelogix

DECEMBER 17, 2024

Chargebacks are recurring in the hotel industry, costing hotels time and money. Studies show that hotels lose up to 20% of their annual revenue to chargebacks caused by guest disputes, unclear cancellation policies, and OTA-related miscommunication. Common Causes of Chargebacks 1.

Document 100

Document Communication Book Reservations 100

SiteMinder

MARCH 17, 2025

What is a hotel director? A hotel director oversees the daily operations of a hotel, ensuring everything runs efficiently while delivering a high standard of guest service. The hotel director sets expectations for service, supports team performance, and ensures the property is meeting its revenue and occupancy targets.

Guest Satisfaction 52

Guest Satisfaction Book Blog Information 52

Revenue Hub

FEBRUARY 21, 2025

As the hospitality industry evolves, there’s one trend redefining how hotels work: hourly services. NB: This is an article from Mews Subscribe to our weekly newsletter and stay up to date Hourly services help hotels generate revenue by offering spaces and services on a short-term, on-demand basis. Old server rooms, for example.

Book 83

Book Guest Satisfaction Article Server 83

Hotelogix

JANUARY 10, 2025

Even though there are loads of reservation tools out there, many small hotel operators are going with something they already know how to use: Google Calendar. From ensuring guest satisfaction to m anaging room inventory , keeping accurate track of bookings stands out as a crucial function. But Let’s find out.

Book 100

Book Reservations Scheduling Housekeeping 100

Modern Restaurant Management

FEBRUARY 17, 2025

"It would become more important for restaurants and hotels to work with partners they can trust – ones who have similar values to them. Depending on a guest’s allergies or dietary preferences, AI can suggest personal picks from a restaurant’s menu, for example. AI is also boosting staff productivity.

POS Systems 88

POS Systems Scheduling Pricing Guest Services 88

Hotelogix

OCTOBER 18, 2024

Hotels are busy places that offer a variety of services to make guests feel welcome. The way a hotel operates is crucial for keeping everything running smoothly and ensuring that visitors have a great experience. In this blog, we will explore what hotel operations are, why they matter, and how they work.

Housekeeping 130

Housekeeping Guest Satisfaction Maintenance Training 130

Hotelogix

JULY 5, 2024

Reservation software for a small hotel is like a helpful assistant that makes booking rooms easier. It lets hotels manage bookings, shows room availability online, and keep track of guest details. It's handy for guests too, letting them book rooms directly on the hotel's website.

Reservations 130

Reservations Guest Satisfaction Book Property Management 130

Hotelogix

SEPTEMBER 12, 2024

What is Hotel PMS? A Hotel Property Management System (Hotel PMS) is software that helps hotels efficiently organize, schedule, and manage their daily operations. Also known as hotel software, it functions as the nerve centre of hotel operations, facilitating a smooth flow of interdepartmental information.

Property Management 130

Property Management Housekeeping Maintenance Server 130

Hotelogix

OCTOBER 25, 2024

Working at a hotel is a lot of work even when there are only a small number of rooms. Ensuring the happiness of the guests and the cleanliness of the rooms is just the start of everything that needs to happen. If things aren’t getting done, or if mistakes are being made, the guests are going to be the ones who get upset.

Housekeeping 130

Housekeeping Guest Satisfaction Training Communication 130

Hotelogix

JANUARY 29, 2025

Hold onto your room keys—2025 is the year hotels go high-tech! With 56% of hoteliers worldwide prioritizing smarter tech investments (2024 Lodging Technology Survey), the focus isn’t just on cutting costs but revolutionizing guest experiences and streamlining operations. That’s the magic of smart hotel tech !

Concierge 145

Concierge Training Pricing Book 145

Hotelogix

FEBRUARY 13, 2024

Operating a large independent hotel with 200+ rooms, 4-5 in-house restaurants, a couple of gyms, spas, and gift shops is multifaceted, where precision, efficiency, and guest satisfaction are paramount. Plus, it leads to complexities such as rate parity/inventory disparity, overbookings, and guest dissatisfaction. 

Housekeeping 147

Housekeeping Regulatory Compliance Guest Satisfaction Maintenance 147

Revenue Hub

MAY 30, 2023

In the cut-throat arena of the hotel industry, the defining metric of success isn’t just revenue – it’s guest satisfaction. Here’s an in-depth look at how these systems can directly enhance the quality of your guests’ stay. This ensures that at all times, there are sufficient staff on hand to cater to guests’ needs.

Guest Satisfaction 96

Guest Satisfaction Pricing Article Scheduling 96

Hotelogix

FEBRUARY 22, 2024

In the fast-paced world of hospitality, staying ahead with efficient hotel management software is crucial. We understand the importance of streamlined operations, and if you're experiencing challenges in managing your hotel efficiently, consider upgrading to a better cloud-based hotel management software solution. 

Guest Satisfaction 130

Guest Satisfaction Housekeeping Demo Blog 130

Revenue Hub

MARCH 21, 2024

In the hospitality industry, AI’s impact is becoming increasingly significant, offering unprecedented opportunities to enhance hotel operations and guest experiences. Such tailored experiences will not only enhance guest satisfaction but also build loyalty, encouraging guests to return for the personalized touch they experienced.

Guest Satisfaction 98

Guest Satisfaction Maintenance Article Scheduling 98

Revenue Hub

JUNE 18, 2024

The Front Desk Manager in a hotel is pivotal in orchestrating the first and lasting impressions of guests, managing the reception team to ensure a seamless check-in and checkout process, handling reservations and addressing guest inquiries and concerns – always with the utmost professionalism.

Guest Satisfaction 109

Guest Satisfaction Pricing Housekeeping Communication 109

MEWS

MARCH 14, 2023

Enhance communication among hotel staff 8. How can Mews improve the housekeeping department in a hotel? 8 Tips for hoteliers As a guest in a hotel how often do you consider the workload that the housekeeping department has to go through to ensure they meet your needs? Use data to establish predictability   7.

Housekeeping 130

Housekeeping Guest Satisfaction Communication Training 130

Hospitality Net

JUNE 13, 2023

. - (June 13, 2023) - Quore, the leading provider of workflow management and productivity tools for hotels, today announced the recreation of its Reports app, or “Reporting Engine.”

Workflow Management 75

Workflow Management Guest Satisfaction Scheduling 75

Hotelogix

AUGUST 6, 2024

Moving from merely managing hotel revenue to maximizing profit is a critical transformation that ensures your property's long-term success. This shift requires a comprehensive approach integrating cost control, strategic marketing, and top-notch guest services. Read Also: What is Dynamic Pricing in Hotels?

Travel and Tourism 130

Travel and Tourism Book Pricing Training 130

STAAH

MARCH 21, 2023

In today’s digital age, online reputation is crucial for the success of any business, especially for hotels. STAAH ReviewMinder is a comprehensive online reputation management tool that can help hotels manage their online reputation and improve guest satisfaction.

Guest Satisfaction 98

Guest Satisfaction Demo Scheduling Accounting 98

Hotelogix

SEPTEMBER 5, 2024

Automation has revolutionized the hospitality industry by streamlining operations, enhancing guest experiences, and improving efficiency. For hotels, embracing automation is no longer optional—it's essential for staying competitive in a rapidly evolving market. What Is Hotel Automation? 

Housekeeping 100

Housekeeping Reservations Scheduling Book 100

Hotelogix

SEPTEMBER 5, 2024

Automation has revolutionized the hospitality industry by streamlining operations, enhancing guest experiences, and improving efficiency. For hotels, embracing automation is no longer optional—it's essential for staying competitive in a rapidly evolving market. What Is Hotel Automation? 

Housekeeping 100

Housekeeping Reservations Scheduling Book 100

Hotel Business

AUGUST 8, 2023

Choice Hotels International Inc. “Choice Hotels generated record revenues, fueled by our best-in-class hotel conversion and reservation-delivery capabilities as well as our success in integrating Radisson Hotels Americas ahead of schedule,” said Patrick Pacious, president/CEO, Choice Hotels.

Guest Satisfaction 98

Guest Satisfaction Scheduling Reservations 98

Revenue Hub

APRIL 22, 2024

With 40% of Americans saying they plan to travel even more in 2024 1 , there is a massive opportunity for hotel owners and operators to drive even more revenue by leveraging ancillary offerings. By now, you’re likely familiar with the concept of ancillary revenue in the hotel industry – it’s not just about selling products.

Guest Satisfaction 108

Guest Satisfaction Book Article Scheduling 108

Hotelogix

JUNE 21, 2024

Ensuring proper coordination between the hotels and venues is also crucial.    Operational Efficiency: Banquet event orders in hotels help ensure tasks are carried out efficiently and proper processes are followed. In the hospitality industry, creating memorable events is important to ensuring business success.

Events 130

Events Document Catering Scheduling 130

STAAH

MARCH 26, 2024

In today’s digital age, social media has become a powerful tool for hotels to engage with guests, build brand awareness, and drive bookings. However, with so much content out there, it can be challenging for hotels to get noticed among all the competition.

Travel and Tourism 104

Travel and Tourism Guest Satisfaction Events Housekeeping 104

Hotelogix

SEPTEMBER 19, 2024

Understanding the difference between online booking and travel agency services is crucial for hotel owners and managers looking to optimize their revenue streams. OTAs vs Direct Bookings When comparing OTAs (Online Travel Agencies) and direct bookings, hotel owners should consider the unique benefits and challenges of each.

Book 130

Book Demo Guest Satisfaction Reservations 130

Hotelogix

MAY 16, 2024

This can be daunting, but leveraging the right technology can transform your hotel into a streamlined, guest-centric, and profitable establishment. Top 5 Tips on How to Improve Efficiency in Hotels  1. Pro tip: Implement a Hotel PMS that is easy to use.

Book 130

Book Front Desk Operations Reservations Property Management 130

SiteMinder

JULY 10, 2024

AI in the hospitality industry means using advanced technology to improve various aspects of running a hotel and serving your guests. This includes automating routine tasks, personalising guest experiences, adjusting pricing strategies, and making your overall operations more efficient.

Guest Satisfaction 91

Guest Satisfaction Pricing Communication Concierge 91

Hospitality Net

APRIL 13, 2023

Quore, the leading provider of workflow management and productivity tools for hotels, today announced the latest enhancement to its Preventative Maintenance (PM) capabilities, adding new options and flexibility to scheduling features.

Maintenance 69

Maintenance Workflow Management Guest Satisfaction Scheduling 69