Hotelogix

NOVEMBER 7, 2024

In the competitive world of hospitality, having a strong sales strategy is key to ensuring your hotel's success. The right sales tactics can help increase revenue, boost occupancy rates , and ensure guests have a positive experience. A loyalty program can encourage guests to keep coming back, which boosts your occupancy rate.

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Pricing Book Events Demo 130

InnQuest

SEPTEMBER 5, 2023

At a glance: What is Hotel Inventory Management? Managing your hotel’s inventory efficiently can significantly impact your bottom line, guest satisfaction and overall operational effectiveness. Firstly, What is Hotel Inventory Management? Let’s get started!

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Guest Satisfaction Maintenance Pricing Book 218

Hotelogix

SEPTEMBER 21, 2022

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Guest Satisfaction 162

Guest Satisfaction Property Management Training Book 162

Hotelogix

DECEMBER 19, 2024

Picture a system that displays your hotel's current status and forecasts its future. This is what hotel business intelligence software accomplishes. This guide will explore how hotel business intelligence operates, why it matters, and how it can boost your hotel management.

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Maintenance Training Pricing Information 100

Hotelogix

SEPTEMBER 12, 2024

What is Hotel PMS? A Hotel Property Management System (Hotel PMS) is software that helps hotels efficiently organize, schedule, and manage their daily operations. In essence, a hotel PMS automates and streamlines operations, saving time and enhancing guest service.

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InnQuest

OCTOBER 3, 2023

The hospitality industry is a highly dynamic field, and hotels are constantly looking for ways to improve the client experience and streamline their processes. This blog explores how integrated solutions play a pivotal role in simplifying hotel payment processes and why they are crucial in today’s competitive landscape.

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Guest Satisfaction Information Property Management Blog 221

STAAH

NOVEMBER 19, 2024

Behind every memorable guest experience is a team of dedicated professionals, each bringing unique skills and qualities to the table. Whether you’re a hotel manager, concierge, or front desk staff, cultivating the right traits can set you apart in this competitive field. The hospitality industry thrives on people.

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Guest Satisfaction Communication Workshop Concierge 109

Hotelogix

JANUARY 19, 2025

Did you know that effective hotel pricing can increase revenue by up to 20%? Setting the right rates for your rooms is not just about numbers; it’s about balancing guest expectations, understanding demand, and staying competitive. By the end, you’ll have actionable tips to maximize your hotel’s profitability.

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Pricing Demo Competitive Analysis Book 100

InnQuest

SEPTEMBER 12, 2023

From the moment a guest walks through the doors until their departure, every aspect of their stay is carefully curated through the lenses of hotel operating systems and the adept oversight of a hotel operations manager. Human Resource Management: Managing the hotel’s workforce is essential.

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Maintenance Guest Satisfaction POS Systems Housekeeping 220

Hotelogix

OCTOBER 10, 2024

It allows guests to check themselves in through hotel kiosks or mobile devices, reducing the need for human interaction. This method not only speeds up the check-in process but also enhances the guest experience, providing convenience and flexibility. What is a Hotel Mobile Self-Check-In App? How Does Self-Check-In Work?

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Guest Satisfaction POS Systems Book Demo 230

Hotelogix

NOVEMBER 7, 2024

It means handling issues calmly, staying professional during crises, and making sure your guests always feel valued. Guest satisfaction. It’s the key to keeping guests coming back and turning new visitors into loyal customers. How to Delight and Surprise Hotel Guests?  At the core of all this?

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InnQuest

APRIL 3, 2023

As the hospitality industry evolves after the pandemic, it’s more important than ever for hotels to streamline their day-to-day operations to improve efficiency, enhance the guest experience, and increase revenue. Here are some ways to streamline operational tasks for your hotel.

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Training Property Management Special Events Guest Satisfaction 222

InnQuest

MARCH 2, 2023

Hotel management is a complex and challenging task requiring business acumen and customer service skills. By understanding your customers, you can tailor your services to better meet their needs, which will lead to increased customer satisfaction and loyalty. For example, your target market is mainly business travelers.

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Customer Service Training Guest Satisfaction Pricing 224

InnQuest

OCTOBER 17, 2023

This is why our guide discusses how to avoid overbooking in hotels. As is known, overbooking can be a delicate issue for hotels, as it causes disgruntled guests who are unable to check into their rooms. Hotel Overbooking: Concerning or Not? Hotel overbookings are concerning but not uncommon in the industry.

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Reservations Book Guest Satisfaction Pricing 221

Revenue Hub

JANUARY 22, 2025

NB: This is an article from HiJiffy , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date By integrating real-time data from a hotels Property Management System (PMS), this tool significantly simplifies operations while delivering tailored and timely messaging to guests via WhatsApp , with SMS as a dependable fallback.

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Communication Scheduling Guest Satisfaction Article 108

InnQuest

APRIL 4, 2023

In the hospitality industry, reducing operating costs in hotels using cloud PMS should always be a top priority. A cloud-based PMS is a software solution enabling hotels to manage their daily operations, all from a centralized system that can be accessed anywhere and anytime.

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Maintenance Cost Reduction Guest Satisfaction Housekeeping 218

Hotelogix

DECEMBER 17, 2024

Chargebacks are recurring in the hotel industry, costing hotels time and money. Studies show that hotels lose up to 20% of their annual revenue to chargebacks caused by guest disputes, unclear cancellation policies, and OTA-related miscommunication. Common Causes of Chargebacks 1.

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Document Communication Book Reservations 100

Revenue Hub

FEBRUARY 15, 2023

Attribute-based pricing is becoming an increasingly popular pricing model in the hotel industry. NB: This is an article from BEONx , one of our Expert Partners It enables property managers to establish a range of rates in line with the features and services that a guest is willing to pay for.

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Guest Satisfaction Pricing Book Reservations 98

SiteMinder

MARCH 17, 2025

What is a hotel director? A hotel director oversees the daily operations of a hotel, ensuring everything runs efficiently while delivering a high standard of guest service. The hotel director sets expectations for service, supports team performance, and ensures the property is meeting its revenue and occupancy targets.

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Guest Satisfaction Book Blog Information 52

Hotelogix

JANUARY 19, 2025

“How do I make my hotel stand out online?” In 2025, with nearly 75% of travelers beginning their hotel search online , the competition for visibility is tougher than ever. Online Reviews: Trust and Visibility Before booking a room, what’s the first thing a guest does?

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InnQuest

AUGUST 8, 2023

When it comes to hotel businesses, one must continuously strive to achieve a balance between the customer experience and pricing. Hotels follow different pricing strategies to get there and seasonal pricing remains one of the most important. In this blog, we have curated the top 4 benefits of seasonal pricing for hotels.

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Pricing Guest Satisfaction Blog Budgeting 220

SiteMinder

MARCH 16, 2025

What is a hotel operations manager? A hotel operations manager is responsible for overseeing the day-to-day functions of a hotel, ensuring seamless coordination between departments, maintaining high service standards, and optimising overall efficiency. With the global hotel and resort industry valued at $1.5

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Hotelogix

OCTOBER 17, 2024

Running a hotel isn't just about providing a great guest experience; it's also about understanding the numbers behind your operations. Key Performance Indicators (KPIs) play a crucial role in this process, acting as essential tools that can help hotel managers and owners gain insights into their property's performance.

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Guest Satisfaction Book Information Property Management 130

MEWS

NOVEMBER 21, 2024

A PMS or property management system is a hospitality software used by hotels to manage operations, including (but not limited to) reservations, rate management, housekeeping, and daily front desk tasks like check-in and check-out. What is a PMS?

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Guest Satisfaction Housekeeping Property Management Reservations 130

Revenue Hub

DECEMBER 19, 2024

The Benefits of Early Check-In and Late Check-Out Offering early check-in and late check-out services can provide numerous advantages for both guests and property managers. Enhanced Guest Experience: Flexibility is a key factor in guest satisfaction.

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Travel and Tourism Article Scheduling Guest Satisfaction 97

Hotel Business

NOVEMBER 4, 2024

Hospitality management companies PM Hotel Group and Sightline Hospitality have merged, adding 22 properties to the PM Hotel Group portfolio that are either open or set to open within the coming months, largely as part of the Modus by PM Hotel Group lifestyle division.

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Guest Satisfaction Property Management Catering Hospitality Management 64

Hotelogix

JULY 5, 2024

Reservation software for a small hotel is like a helpful assistant that makes booking rooms easier. It lets hotels manage bookings, shows room availability online, and keep track of guest details. It's handy for guests too, letting them book rooms directly on the hotel's website.

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Reservations Guest Satisfaction Book Property Management 130

Hospitality Net

NOVEMBER 11, 2024

As the hotel industry becomes increasingly digital, payment facilitation is evolving into a critical area of focus. Hotels face numerous challenges, from managing payment timing to ensuring a seamless guest experience while balancing costs and risk.

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Guest Satisfaction Property Management 119

Soft Inn

JANUARY 12, 2024

Ever wondered how hotels effortlessly manage bookings and keep everything in sync? The secret lies in two powerful tools – hotel booking engines and channel managers.

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Book Guest Satisfaction Blog Property Management 130

Hotelogix

OCTOBER 30, 2024

The Front Office Department serves as the heart and soul of any hotel, acting as the first point of contact and the lasting impression for guests. As soon as a guest steps through the door, the front desk team becomes the face and voice of the hotel, embodying its values and setting the tone for the entire stay.

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Front Desk Operations Guest Satisfaction Maintenance Training 162

Hospitality Net

JANUARY 11, 2024

In the dynamic world of hospitality, efficiency and guest satisfaction are paramount. As hotels strive to enhance their operations and provide exceptional experiences, the role of technology becomes increasingly dynamic. One such technologies that is revolutionized the industry is the Hotel Property Management System.

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Property Management Guest Satisfaction 75

Hotelogix

OCTOBER 30, 2024

The hotel customer journey refers to the complete experience guests go through, from researching, booking, staying and post-stay interactions with the hotel. Understanding the hotel customer journey is key to providing a great guest experience. Where Do Hotel Customers Start Their Booking Journey?

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Book Blog Reservations Information 222

Hotelogix

APRIL 22, 2024

Harnessing hotel data is essential for navigating the modern hospitality landscape, enhancing operational efficiency, and tailoring marketing efforts to meet guest preferences better. Let's explore the insights and strategies for transforming your hotel's data into a robust growth and customer satisfaction tool.

Guest Satisfaction 130

Guest Satisfaction Book Pricing Reservations 130

SiteMinder

JULY 4, 2024

What is guest satisfaction? Guest satisfaction is the cornerstone of a thriving hotel business, reflecting how well your property meets or exceeds the expectations of its guests. It relies upon the quality of service, cleanliness, comfort, and overall guest experience.

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Guest Satisfaction Book Communication Catering 52

InnQuest

OCTOBER 20, 2023

In today’s competitive hotel industry, staying ahead of the curve requires more than just providing excellent service; it also involves making informed decisions that impact your bottom line. One such decision that has a significant effect on hotel revenue is choosing the right Customer Relationship Management (CRM) software.

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Guest Satisfaction Information Book Marketing 130

InnQuest

FEBRUARY 3, 2023

Exceptional guest experience can elevate a hotel’s reputation and increase revenue and repeat stays. Therefore, upselling in hotels is not only influential but cost-efficient as well. Therefore, upselling in hotels is not only influential but cost-efficient as well. Why is Upselling Important in the Hotel Industry?

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Book Reservations Communication Pricing 220

Hotelogix

AUGUST 13, 2024

In today's fiercely competitive hospitality industry, staying ahead requires attracting more guests and selling more rooms. In this context, one of the most transformative trends reshaping how hotels market and sell their rooms is Attribute-Based Selling (ABS). What is Attribute-Based Selling in Hotels?

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Guest Satisfaction Pricing Book Demo 130