Revenue Hub

JANUARY 14, 2025

As we enter 2025, integrating Artificial Intelligence (AI) into hotel pricing strategies continues to revolutionize the hospitality industry. The impact of AI on hotel pricing has deepened and expanded, reshaping the industry in profound ways. billion by 2027, driven by this trend.

Pricing 109

Pricing Guest Satisfaction Book Training 109

Hotelogix

NOVEMBER 28, 2024

Running a hotel has always been about creating memorable experiences, but let’s face it things have gotten a lot more demanding. Today, guests expect quicker service, smarter solutions, and a level of personalization that can feel overwhelming, especially if you’re managing a smaller property. Outdoor adventures?

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Housekeeping Budgeting Demo Pricing 147

Revenue Hub

AUGUST 29, 2024

In today’s competitive travel landscape, independent hotels face a unique challenge: standing out from the crowd and capturing the hearts (and wallets!) We believe in the power of creating unforgettable guest experiences that drive direct bookings and cultivate lifelong loyalty. How To Improve Hotel Guest Satisfaction 1.

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Guest Satisfaction Article Book Events 109

Hotelogix

NOVEMBER 28, 2024

From hotels and vacation rentals to holiday apartments, properties of all types rely on channel managers to simplify operations. It can directly impact revenue, guest satisfaction, and your ability to scale. A good hotel channel manager can make a huge difference for small properties too.

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Book Property Management Reservations Pricing 130

Revenue Hub

SEPTEMBER 22, 2023

Hotel overbooking is a common practice in the hospitality industry, where hotels accept more reservations than the actual number of available rooms. NB: This is an article from Agilysys While overbooking allows hotels to maximize revenue and occupancy rates, it can also lead to challenges and potential guest dissatisfaction.

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Guest Satisfaction Reservations Communication Article 108

Revenue Hub

JANUARY 6, 2025

NB: This is an article from Demand Calendar Subscribe to our weekly newsletter and stay up to date Instead of spreading your attention across many metrics, concentrating on a few KPIs ensures the hotel team aligns with the most critical business drivers. NetRevPAR: Moving Beyond Top-Line Revenue What it is ? Why it Matters ?

Budgeting 109

Budgeting Guest Satisfaction Accounting Article 109

Hotelogix

MARCH 21, 2025

Consider this: A guest comes to your hotel after a long flight, weary and ready to check in. Welcome to the hospitality future, where AI messaging is transforming guest experience and operational effectiveness. From front-desk queries to housekeeping requests , response time lags can adversely affect guest satisfaction.

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Guest Services Guest Satisfaction Book Training 100

Hotel Owner

NOVEMBER 18, 2024

With EV adoption in the UK tripling over the last three years , driven by the government’s ambitious plan to ban new ICE (Internal Combustion Engine) vehicle sales by 2030, now is as good a time as any for hotels to get involved. Research also indicates that 48% of EV drivers would not stay at a hotel without onsite EV charging.

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Guest Satisfaction Maintenance Book Marketing 119

Hotelogix

NOVEMBER 7, 2024

In the competitive world of hospitality, having a strong sales strategy is key to ensuring your hotel's success. The right sales tactics can help increase revenue, boost occupancy rates , and ensure guests have a positive experience. A loyalty program can encourage guests to keep coming back, which boosts your occupancy rate.

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Pricing Book Events Demo 130

Hotelogix

DECEMBER 19, 2024

Picture a system that displays your hotel's current status and forecasts its future. This is what hotel business intelligence software accomplishes. This guide will explore how hotel business intelligence operates, why it matters, and how it can boost your hotel management. You need real facts to decide things.

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Maintenance Training Pricing Information 100

Revenue Hub

NOVEMBER 19, 2024

NB: This is an article from Demand Calendar Subscribe to our weekly newsletter and stay up to date These are some of the most common myths that keep hotels from harnessing the full power of their data. Let’s dive in and discover how dispelling these myths can unlock untapped opportunities for growth and excellence in your hotel.

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Guest Satisfaction Reservations Information Article 108

InnQuest

SEPTEMBER 5, 2023

At a glance: What is Hotel Inventory Management? Managing your hotel’s inventory efficiently can significantly impact your bottom line, guest satisfaction and overall operational effectiveness. Firstly, What is Hotel Inventory Management? Let’s get started!

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Guest Satisfaction Maintenance Pricing Book 218

STAAH

JANUARY 21, 2025

As the hospitality industry continues to evolve, staying ahead of emerging trends is essential for hotels aiming to attract and retain guests. The year 2025 promises to be transformative, with innovations and shifts in guest expectations driving change. Hyper-Personalization Personalization will set hotels apart.

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Travel and Tourism Guest Satisfaction Concierge Blog 109

Hotelogix

SEPTEMBER 12, 2024

In the age of digital transformation, top hotel review websites have become crucial in shaping the reputation and success of hotels worldwide. These platforms provide travelers with insights into the services, amenities, and experiences hotels offer, making them pivotal in the decision-making process for accommodations. 

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Competitive Analysis Guest Satisfaction Customer Service Book 211

Revenue Hub

DECEMBER 16, 2024

Booking.com is a leading review generation source in the majority of the worlds markets. Aligning With the GRI Rationale For years, ReviewPros Global Review Index (GRI) has provided a trusted, standardized score aggregating guest feedback from multiple online sources.

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Guest Satisfaction Article Book Training 104

Hotelogix

JANUARY 19, 2025

Whether it’s managing the front desk or optimizing housekeeping, the right PMS simplifies operations, improves guest experiences, and enhances profitability. What is Hotel Management Software? Hotel management software, or PMS, is a centralized system that automates operations and provides actionable insights.

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Housekeeping Front Desk Operations Guest Satisfaction Property Management 100

Revenue Hub

JANUARY 10, 2025

Do they resist change and risk falling behind, or do they embrace innovation and seize the opportunity to thrive in an increasingly competitive and dynamic market? While some claims about AIs transformative potential may be exaggerated, its application to hotel revenue management is far from overhyped.

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Pricing Guest Satisfaction Book Marketing 109

Revenue Hub

NOVEMBER 6, 2024

Unlike any other monetary gift card, they can be tied into particular hotel services, enhancing revenue streams. Hotel gift vouchers have numerous benefits: Vouchers enhance guest satisfaction, leading to brand advocacy and repeat visits, ultimately increasing hotel revenue and fostering long-term customer loyalty.

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Guest Satisfaction Article Definition Book 108

Revenue Hub

MARCH 21, 2025

Effective hotel sales strategies are essential for increasing occupancy, driving revenue, and maintaining competitiveness in the hospitality market. Effective strategies not only focus on selling rooms but also on enhancing guest experiences to build loyalty and encourage repeat visits.

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Guest Satisfaction Book Article Pricing 69

InnQuest

MARCH 2, 2023

Hotel management is a complex and challenging task requiring business acumen and customer service skills. This means identifying who your target market is, their needs and preferences, and how you can best serve them. For example, your target market is mainly business travelers.

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Customer Service Training Guest Satisfaction Pricing 224

Hotelogix

FEBRUARY 13, 2025

In today's digital world, your hotel's website is often the first thing potential guests see. But here's the problem: many hotel websites don't do a good job of turning visitors into paying guests. If your website fails to attract and convert these potential guests, you lose a lot of money.

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Book Catering Reservations Demo 130

Revenue Hub

MARCH 4, 2025

A thoughtful hotel thank you message is a crucial component of guest communication strategy. It not only shows appreciation but also strengthens guest relationships and sets the stage for repeat business. This small gesture can significantly impact guest loyalty and positive word-of-mouth recommendations.

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Communication Guest Satisfaction Article Book 88

Hotelogix

NOVEMBER 7, 2024

It means handling issues calmly, staying professional during crises, and making sure your guests always feel valued. Guest satisfaction. It’s the key to keeping guests coming back and turning new visitors into loyal customers. How to Delight and Surprise Hotel Guests?  At the core of all this?

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Guest Satisfaction Training Demo Housekeeping 200

InnQuest

OCTOBER 3, 2023

The hospitality industry is a highly dynamic field, and hotels are constantly looking for ways to improve the client experience and streamline their processes. This blog explores how integrated solutions play a pivotal role in simplifying hotel payment processes and why they are crucial in today’s competitive landscape.

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Guest Satisfaction Information Property Management Blog 221

InnQuest

SEPTEMBER 12, 2023

From the moment a guest walks through the doors until their departure, every aspect of their stay is carefully curated through the lenses of hotel operating systems and the adept oversight of a hotel operations manager. The goal is to provide excellent guest experiences while maximizing revenue and maintaining cost control.

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Maintenance Guest Satisfaction POS Systems Housekeeping 220

Hotelogix

JANUARY 19, 2025

Did you know that effective hotel pricing can increase revenue by up to 20%? Setting the right rates for your rooms is not just about numbers; it’s about balancing guest expectations, understanding demand, and staying competitive. By the end, you’ll have actionable tips to maximize your hotel’s profitability.

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Pricing Demo Competitive Analysis Book 100

Revenue Hub

FEBRUARY 21, 2025

With multiple competing hotels likely right across your street corner, establishing an effective hotel pricing strategy is paramount to ensure your hotels long-term success. This approach involves real-time adjustments to room rates based on current demand, booking patterns, and market conditions.

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Pricing Guest Satisfaction Article Book 90

Revenue Hub

MARCH 10, 2025

Focusing primarily on occupancy-based KPIs can narrow the view of a hotel’s performance. High occupancy numbers can offer a seductive sense of security, but they don’t necessarily paint a complete picture of a hotel’s financial well-being. The logic is often simple: More people in rooms equals more revenue.

Guest Satisfaction 69

Guest Satisfaction Article Training Marketing 69

STAAH

MAY 7, 2024

Before you realize it, the upcoming peak season will be here, presenting an opportunity to maximize your hotel’s occupancy with satisfied guests. In this regard, having a solid marketing mix in place is crucial. Ensuring guest satisfaction should be the cornerstone of your approach.

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Marketing Guest Satisfaction Banquet Operations Book 109

InnQuest

OCTOBER 17, 2023

This is why our guide discusses how to avoid overbooking in hotels. As is known, overbooking can be a delicate issue for hotels, as it causes disgruntled guests who are unable to check into their rooms. Hotel Overbooking: Concerning or Not? Hotel overbookings are concerning but not uncommon in the industry.

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Reservations Book Guest Satisfaction Pricing 221

Hotelogix

FEBRUARY 17, 2025

Introduction: The Hidden Revenue Killer for Hotels Did you know that hotels utilizing a mix of OTAs, metasearch engines, and direct booking strategies experience significantly higher revenue growth than those relying on a single channel? With the hotel industry in the USA valued at $114.7

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Book Pricing Marketing Accounting 100

InnQuest

AUGUST 8, 2023

When it comes to hotel businesses, one must continuously strive to achieve a balance between the customer experience and pricing. Hotels follow different pricing strategies to get there and seasonal pricing remains one of the most important. In this blog, we have curated the top 4 benefits of seasonal pricing for hotels.

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Pricing Guest Satisfaction Blog Budgeting 220

SiteMinder

MARCH 16, 2025

What is a hotel operations manager? A hotel operations manager is responsible for overseeing the day-to-day functions of a hotel, ensuring seamless coordination between departments, maintaining high service standards, and optimising overall efficiency. With the global hotel and resort industry valued at $1.5

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Guest Satisfaction Housekeeping Budgeting Regulatory Compliance 52

Revenue Hub

SEPTEMBER 27, 2023

Generating revenue is key to any business, including hotels. This is why is very common that in the industry most hoteliers put all their effort on transactional marketing. Subscribe to our weekly newsletter and stay up to date Why transactional marketing is not enough in the hotel industry?

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Marketing Guest Satisfaction Reservations Book 109

Revenue Hub

OCTOBER 10, 2024

Strong partnerships between hotels and agencies are crucial for achieving mutual, sustained success. Here are several strategies to help evolve partnerships between hotels and agencies for mutual, sustained success: 1. Holistic Approach : Marketing strategies should be authentic and reflect the hotel’s unique identity and location.

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Marketing Communication Guest Satisfaction Article 109

Hotelogix

OCTOBER 3, 2024

In today's digital world, Online Travel Agencies (OTAs) like Booking.com and Expedia have become essential for hotels looking to reach a larger audience and increase bookings. OTAs offer unmatched exposure, but with so many hotels listed, it can be challenging to stand out. Why OTAs Matter for Hotels? 

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Marketing Pricing Book Accounting 130

SiteMinder

MARCH 17, 2025

What is a hotel director? A hotel director oversees the daily operations of a hotel, ensuring everything runs efficiently while delivering a high standard of guest service. The hotel director sets expectations for service, supports team performance, and ensures the property is meeting its revenue and occupancy targets.

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Guest Satisfaction Book Blog Information 52