Why Housekeeping is the heart of a hotel: leadership insights
eHotelier
OCTOBER 10, 2024
Housekeeping impacts every part of the hotel, and this influence is felt in both guest satisfaction and the overall wellbeing of employees.
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Impact of Artificial Intelligence on the Hotel Industry
Hotelogix
NOVEMBER 28, 2024
Running a hotel has always been about creating memorable experiences, but let’s face it things have gotten a lot more demanding. Today, guests expect quicker service, smarter solutions, and a level of personalization that can feel overwhelming, especially if you’re managing a smaller property. Outdoor adventures?
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How Hotels Are Embracing Technology and Digital Transformation
Horizon Hospitality
NOVEMBER 13, 2024
From smart guest rooms to mobile apps, here’s how hotels are adopting digital tools to enhance service and stay ahead of the curve. Leveraging Smart Technology to Enhance the Guest Experience Technology improves the guest experience by giving travelers more options and more control over their stay.
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What to Look for in Hotel Management Software – A Complete Guide for Hoteliers
Hotelogix
JANUARY 19, 2025
Whether it’s managing the front desk or optimizing housekeeping, the right PMS simplifies operations, improves guest experiences, and enhances profitability. What is Hotel Management Software? What is Hotel Management Software? Hotels using legacy systems often face high costs for hardware, IT support, and updates.
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Housekeeping Best Practices Every Hotel Manager Should Know
Soft Inn
AUGUST 15, 2024
In the hotel industry, housekeeping is a crucial aspect that directly impacts guest satisfaction and the overall hotel's reputation. As a hotel manager, understanding and implementing housekeeping best practices is essential to ensure a clean, safe, and welcoming environment for all guests.
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Importance of Hotel Housekeeping Software
Hotelogix
OCTOBER 25, 2024
Working at a hotel is a lot of work even when there are only a small number of rooms. Ensuring the happiness of the guests and the cleanliness of the rooms is just the start of everything that needs to happen. Ultimately, this can lead to negative reviews and fewer guests walking through the doors.
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5 ways to increase hotel housekeeping efficiency | Mews
MEWS
SEPTEMBER 12, 2023
Housekeeping efficiency is crucial to your hotel's operational success. Rooms that get cleaned fast enable you to capitalize on early check-ins and other services that will improve your hotel's bottom line. On top of that, cleanliness is one of the key factors contributing to guest satisfaction.
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Good Housekeeping: Best Practices for Attracting and Retaining Housekeeping Staff
Lodging Magazine
JANUARY 7, 2025
Few hospitality team members have as much direct impact on guest satisfaction as those responsible for keeping hotel guestrooms pristine, with no trace of those that have stayed before.
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How to Improve Housekeeping Department To Rise Productivity??
MEWS
MARCH 14, 2023
How to improve the housekeeping department is a topic that all hoteliers should think about because by increasing productivity you can also improve the guest experience. We will look at 8 helpful ways to improve the housekeeping department and how software can play a fundamental role in the process. 8 Tips for hoteliers 1.
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AI Messaging in Hotels: The Future of Guest Service
Hotelogix
MARCH 21, 2025
Consider this: A guest comes to your hotel after a long flight, weary and ready to check in. Welcome to the hospitality future, where AI messaging is transforming guest experience and operational effectiveness. From front-desk queries to housekeeping requests , response time lags can adversely affect guest satisfaction.
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Whats Different Between Guest Service and Guest Experience?
Revenue Hub
JANUARY 7, 2025
In the hotel industry terms like “guest service” and “guest experience” are often used interchangeably – but, there are distinct differences. NB: This is an article from iVvy Subscribe to our weekly newsletter and stay up to date Each term refers to different aspects of hotel operations.
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A Concise Guide to Hotel Inventory Management
InnQuest
SEPTEMBER 5, 2023
At a glance: What is Hotel Inventory Management? Managing your hotel’s inventory efficiently can significantly impact your bottom line, guest satisfaction and overall operational effectiveness. Firstly, What is Hotel Inventory Management? Let’s get started!
Hidden Costs in Hotels: Save Big with Smart Strategies
Hotelogix
FEBRUARY 17, 2025
But being a hotelier, have you ever questioned yourself, why is my hotel ever booked but profits not up to the mark? On the face of it all is well, guests are checking in, rooms are filling and forward bookings are healthy. Variable Costs Variable costs are directly tied to how busy your hotel is. Did You Know?
Everything You Need To Know About Hotel Operations Management
InnQuest
SEPTEMBER 12, 2023
From the moment a guest walks through the doors until their departure, every aspect of their stay is carefully curated through the lenses of hotel operating systems and the adept oversight of a hotel operations manager. The goal is to provide excellent guest experiences while maximizing revenue and maintaining cost control.
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Role of hotel operations manager: Duties & responsibilities
SiteMinder
MARCH 16, 2025
What is a hotel operations manager? A hotel operations manager is responsible for overseeing the day-to-day functions of a hotel, ensuring seamless coordination between departments, maintaining high service standards, and optimising overall efficiency. With the global hotel and resort industry valued at $1.5
5 Commandments to Delight Your Hotel Guests
Hotelogix
NOVEMBER 7, 2024
It means handling issues calmly, staying professional during crises, and making sure your guests always feel valued. Guest satisfaction. It’s the key to keeping guests coming back and turning new visitors into loyal customers. How to Delight and Surprise Hotel Guests? At the core of all this?
Hotel Business Intelligence: Turn Data into Hotel Success
Hotelogix
DECEMBER 19, 2024
Picture a system that displays your hotel's current status and forecasts its future. This is what hotel business intelligence software accomplishes. This guide will explore how hotel business intelligence operates, why it matters, and how it can boost your hotel management. You need real facts to decide things.
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Reducing Operating Costs in Hotels Using Cloud PMS
InnQuest
APRIL 4, 2023
In the hospitality industry, reducing operating costs in hotels using cloud PMS should always be a top priority. A cloud-based PMS is a software solution enabling hotels to manage their daily operations, all from a centralized system that can be accessed anywhere and anytime.
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Hotel Director: Key roles & responsibilities
SiteMinder
MARCH 17, 2025
What is a hotel director? A hotel director oversees the daily operations of a hotel, ensuring everything runs efficiently while delivering a high standard of guest service. The hotel director sets expectations for service, supports team performance, and ensures the property is meeting its revenue and occupancy targets.
Attribute Based Pricing: Grow Revenue and Improve Guest Satisfaction
Revenue Hub
FEBRUARY 15, 2023
Attribute-based pricing is becoming an increasingly popular pricing model in the hotel industry. NB: This is an article from BEONx , one of our Expert Partners It enables property managers to establish a range of rates in line with the features and services that a guest is willing to pay for.
PMS vs channel manager | What’s the difference?
MEWS
NOVEMBER 21, 2024
A PMS or property management system is a hospitality software used by hotels to manage operations, including (but not limited to) reservations, rate management, housekeeping, and daily front desk tasks like check-in and check-out. It helps enhance operational efficiency, boost guest satisfaction and help generate revenue.
8 easy tips for hotels to increase guest loyalty
Hotelogix
NOVEMBER 9, 2023
Delivering on and exceeding customer expectations therefore is paramount to a hotel’s success in increasing customer loyalty. The result will be immensely profitable for every hotel owner. Staying connected with existing customers requires you, as a hotel owner, to have your strategy in place.
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Hotel Operations Management- Best Practices, SOPs & Trends
Hotelogix
OCTOBER 18, 2024
Hotels are busy places that offer a variety of services to make guests feel welcome. The way a hotel operates is crucial for keeping everything running smoothly and ensuring that visitors have a great experience. In this blog, we will explore what hotel operations are, why they matter, and how they work.
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Key Work Areas and Features of Hotel Management Software Small Hotel Owners Need to Access
Hotelogix
FEBRUARY 4, 2024
As a small hotel owner, you likely have a lot on your plate already. There's a lot to juggle - from managing staff to ensuring your guests are satisfied with their experience. One way to make your job easier is to Implement hotel management software. Front Office The front office is the heart of any hotel.
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Unlocking hotel success: Essential hotel reports you need
Hotelogix
JANUARY 30, 2024
As a hotelier, monitoring your hotel's performance is paramount to ensuring smooth operations and maximizing revenue. In this context, reports are critical as they provide key insights into your hotel's operations, from housekeeping to finance, marketing, and guest preferences.
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What is a Hotel PMS? All about Hotel Property Management System
Hotelogix
SEPTEMBER 12, 2024
What is Hotel PMS? A Hotel Property Management System (Hotel PMS) is software that helps hotels efficiently organize, schedule, and manage their daily operations. Also known as hotel software, it functions as the nerve centre of hotel operations, facilitating a smooth flow of interdepartmental information.
Important Hotel KPIs to track in the Hotel Industry
Hotelogix
OCTOBER 17, 2024
Running a hotel isn't just about providing a great guest experience; it's also about understanding the numbers behind your operations. Key Performance Indicators (KPIs) play a crucial role in this process, acting as essential tools that can help hotel managers and owners gain insights into their property's performance.
Boosting Customer Service Scores: Strategies for Hotel Operators
Revenue Hub
MAY 23, 2024
Improving customer service scores is critical for any hotel aiming to enhance guest satisfaction and maintain a competitive edge. Hotel operators can achieve this by focusing on three key areas: implementing staff collaboration software, recognizing staff for ideal behavior, and offering a guest texting service.
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Best Practices in Hotel Data Management-Hotel Data Analytics
Hotelogix
APRIL 22, 2024
Harnessing hotel data is essential for navigating the modern hospitality landscape, enhancing operational efficiency, and tailoring marketing efforts to meet guest preferences better. Let's explore the insights and strategies for transforming your hotel's data into a robust growth and customer satisfaction tool.
Reduce Hospitality Turnover: Employee Retention is Key for Top Talent Success!
Hotelogix
FEBRUARY 17, 2025
It is not merely an HR matter for hotel owners and managers; it is a deep business concern. Turnovers greatly affect customer satisfaction , wire workflows, and erode budgets. From front desk staff to housekeeping , every team member contributes to the guest experience.
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What is Reservation Software for Small Hotels? How does it work?
Hotelogix
JULY 5, 2024
Reservation software for a small hotel is like a helpful assistant that makes booking rooms easier. It lets hotels manage bookings, shows room availability online, and keep track of guest details. It's handy for guests too, letting them book rooms directly on the hotel's website.
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Managing a large hotel? You need cloud-based hotel management software.
Hotelogix
FEBRUARY 13, 2024
Operating a large independent hotel with 200+ rooms, 4-5 in-house restaurants, a couple of gyms, spas, and gift shops is multifaceted, where precision, efficiency, and guest satisfaction are paramount. Housekeeping and maintenance Impeccable rooms and facilities are non-negotiable. It will lead to revenue leakage.
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How Google Calendar Simplifies Room Bookings?
Hotelogix
JANUARY 10, 2025
Even though there are loads of reservation tools out there, many small hotel operators are going with something they already know how to use: Google Calendar. From ensuring guest satisfaction to m anaging room inventory , keeping accurate track of bookings stands out as a crucial function. But Let’s find out.
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Discover The Latest Housekeeping Trends for 2024
Revfine
OCTOBER 4, 2023
It is important for hotels to keep up with the latest housekeeping trends, as these will influence customer expectations. Furthermore, many of these trends have emerged because they provide ways to effectively manage a housekeeping team, boost efficiency and improve guest satisfaction.
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ChatGPT for Hotels: Boost Direct Bookings & Reduce Costs
Hotelogix
FEBRUARY 28, 2025
Introduction: Why Don’t Guests Come Back? Imagine this: You own a beautiful boutique hotel. Guests leave glowing reviews, but they never return. But something is missing—your guests don’t feel personally connected. Years ago, guests called receptionists for every request. You wonder why.
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5 Signs to Migrate to a New Cloud Hotel Management Software
Hotelogix
FEBRUARY 22, 2024
In the fast-paced world of hospitality, staying ahead with efficient hotel management software is crucial. We understand the importance of streamlined operations, and if you're experiencing challenges in managing your hotel efficiently, consider upgrading to a better cloud-based hotel management software solution.
Why Should Hotels Embrace a Housekeeping Management System?
Metasphere
DECEMBER 5, 2024
Guests expect seamless experiences, from booking to checkout, while hotel management faces the challenge of balancing operational excellence and exceptional guest satisfaction. Relying on manual processes or outdated systems can lead to inefficiencies, errors, and dissatisfied guests.
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How to Choose the Best Hotel Management Software
Hotelogix
NOVEMBER 29, 2024
The inner workings of a hotel encompass a few vital functions. Each moving part of a hotel requires organization and meticulous planning. Each area of a hotel should be able to function in harmony to ensure the best service and guest fluency. Not all hotel management services are one-size-fits-all.
Automation in the Hotel and Motel World
InnQuest
SEPTEMBER 13, 2022
In today’s fast-paced digital world, hotel and motel operators must be able to keep pace with the needs of guests on an individual basis. The public has grown to expect contactless services due to the pandemic and guests’ expectations have changed forever after experiencing the convenience and consistent service that automation brings.
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Actabl Unveils Two-Way Integration between Alice and Transcendent, Enhancing Hotel Operations and Guest Experience
Hospitality Net
AUGUST 10, 2023
Actabl, the leading hospitality software company dedicated to empowering hotels with actionable insights to drive profit, proudly announces the launch of its highly anticipated two-way integration between Alice and Transcendent.
Streamlining Operations with Task & Guest Requests in Eleanor
Hospitality Net
AUGUST 18, 2023
Efficiently managing guest requests and the day-to-day tasks that arise for housekeeping, front office, engineering, and maintenance departments is crucial in any resort or hotel. A system that monitors and tracks these tasks and requests can help save time, money, and resources while elevating guest satisfaction.
The Key to a Future-Proof and Guest-Centric Hotel Experience
Revenue Hub
AUGUST 29, 2024
As hotels face growing competition and increasingly tech-savvy guests, the need for robust, future-proof hotel technology becomes critical, and the importance of adopting modern technology cannot be overstated. This is where guest-facing applications come into play.
A New Era of Hotel Security: Why ID Scanners Are Essential for Guest Verification
eZee Absolute
NOVEMBER 11, 2024
As hotels welcome guests from diverse backgrounds, the risks of fraudulent activities continue to increase. Hotels and resorts face daily threats, from fraudulent reservations to stolen identities at check-in. Plus, we’ve listed some of the best fraud prevention strategies you can leverage to protect your hotel business.
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Hotel Automation- Transform Hotel Guest Experience
Hotelogix
SEPTEMBER 5, 2024
Automation has revolutionized the hospitality industry by streamlining operations, enhancing guest experiences, and improving efficiency. For hotels, embracing automation is no longer optional—it's essential for staying competitive in a rapidly evolving market. What Is Hotel Automation?
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