Hotelogix

FEBRUARY 17, 2025

In a competitive market like today, bad reviews can give a hotel a black eye and keep guests away. Employee retention, therefore, is an indirect investment in guest satisfaction and loyalty. Be prepared to offer counseling and stress management workshops. Limit excessive overtime, and give time off to recharge.

Scheduling 100

Scheduling Training Housekeeping Communication 100

Les Roches

JUNE 25, 2024

With the rise of online review platforms and social media, guests have unprecedented power to shape perceptions of hotels through their feedback and reviews. As a result, hotel reputation management has become increasingly vital in ensuring guest satisfaction and maintaining a positive brand image.

Guest Satisfaction 52

Guest Satisfaction Travel and Tourism Workshop Communication 52

Les Roches

SEPTEMBER 19, 2024

The significance of quality assurance standards Quality control in the hotel and hospitality industry is imperative for maintaining consistent service, a positive brand reputation, guest satisfaction and profitability. There are numerous benefits to this approach.

Guest Satisfaction 52

Guest Satisfaction Training Travel and Tourism Workshop 52

Les Roches

JUNE 4, 2024

In the hospitality industry, these managers play a pivotal role in ensuring guests have exceptional experiences during their stay. This includes making sure guests are welcomed, ensuring smooth check-in and check-out and addressing concerns or requests promptly and effectively.

Guest Satisfaction 52

Guest Satisfaction Communication Events Hospitality Management 52

Les Roches

JULY 3, 2024

Here tourism businesses prioritize the highest standards of customer service and guest satisfaction — and over half of the hospitality revenue of the city coming from luxury venues. They lead cultural tours, conduct workshops, and engage with visitors to educate them about Sharjah’s history, art, and customs.

Travel and Tourism 52

Travel and Tourism Workshop Training Guest Satisfaction 52

Les Roches

JULY 8, 2024

How to improve leadership skills for hospitality 8th July, 2024 In this article Having an effective leader at the helm plays a key role in the success of any hospitality business. Strong leadership fuels a team-driven approach to service delivery, which drives guest satisfaction, staff engagement and operational efficiency.

Communication 52

Communication Workshop Training Hospitality Management 52

Les Roches

SEPTEMBER 19, 2024

These technical skills help streamline operations and improve overall efficiency Cultural awareness: understanding and respecting people from diverse backgrounds is important in a global industry such as hospitality. Keep an open mind, learn on the job and stay up to date through courses, workshops and industry events.

Travel and Tourism 52

Travel and Tourism Customer Service Workshop Hospitality Management 52