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Effective Hotel Turnover Strategies: Keep Top Talent

Hotelogix

Increased costs for recruiting and training new staff: Every time an employee leaves, it's like throwing money out the window. You're not just losing their skills and experience; you're also facing the costs of advertising the position, interviewing candidates, and training new hires. Why Does Turnover Matter?

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ChatGPT for Hotels: Boost Direct Bookings & Reduce Costs

Hotelogix

Train staff to use AI effectively – Instead of replacing staff, AI can help them handle tasks faster. Use AI-driven insights to make better decisions – ChatGPT can track common guest requests, helping you improve services. Hotels that train staff to use AI report a 20% improvement in guest interaction quality.

Book 130
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Hospitality training: Courses and programs for hotels

SiteMinder

What is hospitality training? Hospitality training is a comprehensive educational and practical program designed to equip individuals with the necessary skills, knowledge, and competencies required to excel in the hospitality industry. What are the objectives of hospitality training?

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Mobile Ordering’s Role in Customer Retention

Modern Restaurant Management

They allow businesses to eliminate the up-front costs of developing an in-house application and, at the same time, remove the additional work and time required to hire, train, and manage delivery drivers. Third-party services enable restaurants to quickly add mobile ordering to their service offerings.

Training 189
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AI – what it means and what hoteliers are asking about this technology?

STAAH

AI provides hoteliers with the opportunity to enhance the customer experience and increase guest retention. We are already seeing this in applied in hotels via chatbots, data analytics, voice-activated services, and serving guests in multiple languages using smart technology and hyperdynamic pricing.

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How to Calculate Hotel Guest Acquisition Cost (GAC)

Hotelogix

Total Operational Expenses are the costs related to the operational aspects of guest acquisition, such as training the staff, updating your website, improving guest services, and other activities to enhance your overall guest experience. While these strategies can increase bookings, they also contribute to the GAC.

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15 Ideas Hoteliers Can Use To Improve The Guest Experience

Revenue Hub

Enhancing the hotel guest experience through different means is crucial in order to enforce your hotel’s brand identity, position your hotel among the competition, potentiate guest retention, increase sales and revenue, and continue to grow.