Revenue Hub

MAY 22, 2023

Complex Calculation : CAC is not just about direct marketing or advertising costs. It also includes indirect costs like the salaries of the marketing and sales teams, the cost of promotions, the cost of running events or campaigns, and the commission paid to travel agents or online booking platforms.

Guest Retention 98

Guest Retention Budgeting Article Marketing 98

Hotelogix

FEBRUARY 28, 2025

After ChatGPT, response time dropped by 50% , and guest satisfaction ratings improved significantly. 👉 Read Also - Hotel Content Marketing: Tips for Guest Acquisition The Future of AI in Hospitality Hotels that adapt to new technology stay ahead. Before AI, response time was slow due to translation issues.

Book 130

Book Guest Satisfaction Guest Retention Training 130

Hotelogix

OCTOBER 18, 2023

GAC considers various costs related to marketing, sales efforts, and operational activities aimed at acquiring a guest. GAC is a significant financial indicator because it provides insights into the efficiency and effectiveness of your hotel's marketing and guest acquisition strategies. 

Guest Retention 100

Guest Retention Marketing Pricing Training 100

Revenue Hub

SEPTEMBER 6, 2024

By collecting real-time data on guest preferences across marketing channels, hotels can anticipate critical moments and interaction points with their audience. As hotels aim to maximize guest lifetime value, the focus must shift from acquisition to retention, creating enduring experiences that foster repeat bookings.

Guest Retention 107

Guest Retention Article Definition Hospitality Management 107

Revenue Hub

JULY 20, 2023

There are various sales strategies you can employ to market and sell your hotel rooms. Social media and email marketing: Utilize social media channels such as TikTok, Facebook, Instagram, Twitter, and LinkedIn to promote your direct booking offers and attract the attention of potential guests.

Guest Retention 75

Guest Retention Book Customer Service Article 75

Hotelogix

MAY 16, 2024

A booking engine integrated with your PMS and channel manager simplifies the booking process for guests and collects valuable guest data for personalized marketing. Configure and promote targeted packages/add-ons to attract guests, sell more, and earn more.

Book 130

Book Front Desk Operations Reservations Property Management 130

Revenue Hub

JUNE 21, 2024

By embracing a remarketing strategy that equally values past guests and potential new customers, hotels can effectively capitalize on every level of guest interest.

Book 109

Book Guest Retention Article Catering 109

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. The TableUp team will join the TouchBistro family and continue working from Boston. .

Server 210

Server Marketing Bookkeeping Document 210

Revenue Hub

JANUARY 11, 2024

Data-Driven Marketing Campaigns In the quest for optimal resource allocation and marketing ROI, hotels are turning to data. By tracking and analysing customer journeys through cookies, hotels gain insights into guest behaviour, engagement, and other valuable metrics.

Guest Satisfaction 106

Guest Satisfaction Pricing Guest Retention Marketing 106

Revenue Hub

JUNE 18, 2024

By relying on data, you can make informed decisions that lead to increased revenue and guest satisfaction, instilling a sense of confidence in your team. Forward-thinking hotels consider the guest and data at the heart of their thinking, decisions, ideas, marketing, and much, much more.

Guest Satisfaction 108

Guest Satisfaction Guest Retention Article Customer Service 108

eZee Absolute

AUGUST 10, 2023

In today’s dynamic and fiercely competitive hospitality industry, Hyper Personalized Marketing for Hotels has emerged as a powerful tool to stand out. It helps you match guests’ expectations. Table of Content What is Hyper-Personalization Marketing & How Does it Work? How Can Hotels Use Hyper-Personalization Marketing?

Marketing 52

Marketing Book Budgeting Information 52

Revenue Hub

DECEMBER 13, 2024

When effectively executed, hotel guest loyalty programs create a win-win scenario: guests feel valued, and hotels benefit from increased revenue and reduced marketing costs. How Guest Loyalty Programs Drive Revenue Guest loyalty programs can impact revenue in several ways: 1.

Book 109

Book Guest Retention Article Events 109

Revenue Hub

AUGUST 22, 2023

The ability to track these trends is an impactful tool for funneling more business into your hotel’s loyalty program to increase data gathering and guest retention over time.

Pricing 98

Pricing Events Book Guest Retention 98

Revenue Hub

FEBRUARY 21, 2023

Effective reputation management is essential to increasing a hotel’s revenue and ADR because it has a direct impact on how potential guests perceive the property. Positive online reviews are a powerful marketing tool that can help build trust with potential guests and encourage them to book their stay at the hotel.

Guest Retention 98

Guest Retention Book Article Pricing 98

Xotels

SEPTEMBER 22, 2022

With the recent proliferation of new travel super apps, distribution Goliaths such as Google and Expedia updating their ranking algorithms at a frantic pace, and the seemingly unstoppable growth of metasearch engine traffic, building and executing an effective hotel marketing strategy can seem intimidating. Content marketing.

Marketing 40

Marketing Blog Book Communication 40

Revenue Hub

MAY 18, 2023

Cost control challenges can vary from hotel to hotel, depending on the market segment, location, and star classification, but most hotels face similar issues. Marketing By choosing the right marketing tools, such as a robust CRM system, hotels can capture and store guest data from all distribution channels.

Front Desk Operations 98

Front Desk Operations Cost Reduction Book Training 98

eZee Absolute

SEPTEMBER 20, 2022

Understanding the Different Stages of Hotel Guest Journey. Understanding guests is vital for your hotel. It will help you provide them with a great experience at your property, and in turn maintain or even increase guest retention , thereby boosting your bottom line revenue. And how could you do that?

Budgeting 96

Budgeting Reservations Book Article 96

eZee Absolute

AUGUST 29, 2023

Streamlined hotel operations can significantly impact a hotel’s bottom line by enhancing guest retention , attracting positive reviews, and optimizing resource utilization. Without further ado, let’s explore the various segments of hotel operations that must be enhanced to make your property stand out in this competitive market.

Housekeeping 91

Housekeeping Training Guest Services Communication 91

Les Roches

AUGUST 22, 2024

Major chains have responded to this by expanding their portfolios, embracing innovative guest experience strategies and adapting to new market trends. Marriott International: the leader in guest room availability With many properties and millions of rooms, this chain stands at the forefront of the hospitality industry.

Catering 52

Catering Travel and Tourism Budgeting Marketing 52

Blue Magnet Interactive

MARCH 17, 2020

Plain and simple, change is constant – when it comes to both digital marketing and the world around us. Your hotel guests change constantly and so do their wants and needs. Ensuring that your hotel evolves along with your guests and paying attention to detail can pay huge dividends in the hospitality industry.

Presentation 52

Presentation Information Guest Retention Catering 52

SiteMinder

FEBRUARY 29, 2024

Trainees learn how to craft compelling sales pitches, utilise digital marketing tools, and develop strategies to target various market segments. Guest relations Advanced customer service skills : Focusing on personalised guest interactions, anticipating needs, and exceeding expectations.

Training 52

Training Customer Service Communication Guest Satisfaction 52