Hotelogix

MARCH 11, 2025

Let's dive deeper into the world of hotel turnover and explore how we can keep our star players on the team. Understanding Hotel Turnover Hotel turnover isn't just a fancy term for "people quitting" - it's a complex issue that can make or break your business. Key Factors Contributing to Hotel Turnover 1.

Guest Satisfaction 133

Guest Satisfaction Communication Training Guest Retention 133

Hotelogix

MAY 16, 2024

This can be daunting, but leveraging the right technology can transform your hotel into a streamlined, guest-centric, and profitable establishment. Top 5 Tips on How to Improve Efficiency in Hotels  1. Pro tip: Implement a Hotel PMS that is easy to use.

Book 130

Book Front Desk Operations Reservations Property Management 130

Hotelogix

FEBRUARY 28, 2025

Introduction: Why Don’t Guests Come Back? Imagine this: You own a beautiful boutique hotel. Guests leave glowing reviews, but they never return. But something is missing—your guests don’t feel personally connected. Years ago, guests called receptionists for every request. You wonder why.

Book 130

Book Guest Satisfaction Guest Retention Training 130

Revenue Hub

MAY 22, 2023

Many hoteliers only focus on what is in the hotel Profit & Loss statement. Managing costs in a hotel is the easiest job in the whole world. Once hoteliers have managed to balance costs in their hotels, the entire focus should be on the top line, where the hotel can potentially increase profits.

Guest Retention 98

Guest Retention Budgeting Article Marketing 98

Revenue Hub

JULY 20, 2023

There are various sales strategies you can employ to market and sell your hotel rooms. Create an appealing hotel website: Your property’s website should be user-friendly and feature attractive design, clear information about rooms, amenities, location, services, and reviews.

Guest Retention 75

Guest Retention Book Customer Service Article 75

Hotelogix

OCTOBER 18, 2023

So, how much does it cost to acquire a booking at your hotel? However, it's much more complicated than that, so understanding what GAC is and how to calculate Guest Acquisition Cost (GAC) correctly is crucial. GAC considers various costs related to marketing, sales efforts, and operational activities aimed at acquiring a guest.

Guest Retention 100

Guest Retention Marketing Pricing Training 100

Revenue Hub

JANUARY 27, 2023

Enhancing the hotel guest experience through different means is crucial in order to enforce your hotel’s brand identity, position your hotel among the competition, potentiate guest retention, increase sales and revenue, and continue to grow. Want to score some bonus points?

Guest Retention 95

Guest Retention Scheduling Article Book 95