Hotelogix

MAY 16, 2024

This can be daunting, but leveraging the right technology can transform your hotel into a streamlined, guest-centric, and profitable establishment. Top 5 Tips on How to Improve Efficiency in Hotels  1. Pro tip: Implement a Hotel PMS that is easy to use.

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Front Desk Operations Book Reservations Property Management 130

Revenue Hub

MAY 29, 2024

NB: This is an article from Mews Subscribe to our weekly newsletter and stay up to date For example, you can use the guest’s geographic profile to target language preferences and make sure you have multilingual staff to greet them, as well as share language-specific marketing materials. The stats don’t lie.

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Guest Retention Book Article Marketing 107

Revenue Hub

JUNE 21, 2024

Remarketing in the hospitality sector is a strategic approach designed to re-engage both past guests who have experienced your hotel firsthand and those who have interacted with your hotel’s digital platforms without completing a booking.

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Book Guest Retention Article Catering 109

Hotelogix

OCTOBER 18, 2023

So, how much does it cost to acquire a booking at your hotel? However, it's much more complicated than that, so understanding what GAC is and how to calculate Guest Acquisition Cost (GAC) correctly is crucial. GAC considers various costs related to marketing, sales efforts, and operational activities aimed at acquiring a guest.

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Guest Retention Marketing Pricing Training 100

Revenue Hub

JULY 20, 2023

There are various sales strategies you can employ to market and sell your hotel rooms. Create an appealing hotel website: Your property’s website should be user-friendly and feature attractive design, clear information about rooms, amenities, location, services, and reviews.

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Guest Retention Book Customer Service Article 75

Revenue Hub

JANUARY 11, 2024

NB: This is an article from Userguest , one of our Expert Partners As we step into 2024, several key trends are set to redefine the landscape of hotels and accommodations. Data-Driven Marketing Campaigns In the quest for optimal resource allocation and marketing ROI, hotels are turning to data.

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Guest Satisfaction Pricing Guest Retention Marketing 106

Revenue Hub

DECEMBER 13, 2024

NB: This is an article from Agilysys Subscribe to our weekly newsletter and stay up to date Hotels that prioritize loyalty programs not only retain guests but also benefit from increased bookings, higher spending per guest, and long-term advocacy. Choose your hotel over competitors, even when price differences exist.

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Book Guest Retention Article Events 109

Revenue Hub

SEPTEMBER 6, 2024

As guest expectations for personalized experiences continue to rise, hotels face escalating pressure to deliver tailored content that resonates on an individual level. Instant gratification is now the norm, with guests anticipating that hotels will foresee their needs and preferences at every encounter.

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Guest Retention Article Definition Hospitality Management 107

Revenue Hub

AUGUST 22, 2023

Dynamic pricing is vital for hotel success today, but only some operators can see beyond the guestroom when applying this technology. Using advanced revenue management technology, hotels can accurately adjust rates for events in real-time as group business fluctuates from month to month.

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Pricing Events Book Guest Retention 98

Revenue Hub

FEBRUARY 21, 2023

This has made it more important than ever for hotels to monitor and manage their online reputations. Not only can an effective reputation management strategy help a hotel build a positive brand image, but it can also lead to increased revenue through higher ADR (Average Daily Rate).

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Guest Retention Book Article Pricing 98

Revenue Hub

MAY 18, 2023

NB: This is an article from Xotels Is there anything more pressing on the minds of hoteliers, preventing them from having sleepless nights thinking about how to bring down their hotel`s cost and keep their business afloat? What is Cost Control in a Hotel? Establishing benchmarks: Allows you to compare results vs. other similar hotels.

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Front Desk Operations Cost Reduction Book Training 98

Revenue Hub

JUNE 18, 2024

Almost every person in your hotel should be aware of how sales truly impact your property. Selling can be a human trait, and great things start to happen when your hotel company is tuned into the commerce side of your business. The commercial twist is that we should also be proud of selling to our guests who want or need it.

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Guest Satisfaction Guest Retention Article Customer Service 108

eZee Absolute

AUGUST 10, 2023

In today’s dynamic and fiercely competitive hospitality industry, Hyper Personalized Marketing for Hotels has emerged as a powerful tool to stand out. It helps you match guests’ expectations. Table of Content What is Hyper-Personalization Marketing & How Does it Work? Sounds complicated?

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Marketing Book Budgeting Information 52

eZee Absolute

SEPTEMBER 20, 2022

Over the last decade, hotels are inclining toward data-driven and psychological approaches. One such aspect of hoteliering is “understanding the guest journey”. What Is Guest Journey? Understanding The Different Stages of Hotel Guest Journey. Understanding the Different Stages of Hotel Guest Journey.

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Budgeting Reservations Book Article 96

eZee Absolute

AUGUST 29, 2023

This is where hotel improvement ideas come in. Streamlined hotel operations can significantly impact a hotel’s bottom line by enhancing guest retention , attracting positive reviews, and optimizing resource utilization. Hotel operations play a crucial role in defining the guest experience.

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Housekeeping Training Guest Services Communication 91

Xotels

SEPTEMBER 22, 2022

With the recent proliferation of new travel super apps, distribution Goliaths such as Google and Expedia updating their ranking algorithms at a frantic pace, and the seemingly unstoppable growth of metasearch engine traffic, building and executing an effective hotel marketing strategy can seem intimidating. Content marketing.

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Marketing Blog Book Communication 40

Blue Magnet Interactive

MARCH 17, 2020

Plain and simple, change is constant – when it comes to both digital marketing and the world around us. Your hotel guests change constantly and so do their wants and needs. Ensuring that your hotel evolves along with your guests and paying attention to detail can pay huge dividends in the hospitality industry.

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Presentation Information Guest Retention Catering 52

SiteMinder

FEBRUARY 29, 2024

Table of contents Why hospitality training is important Hospitality training is important to any kind of hotel, large or small. The right training allows your staff to keep up with new trends, new technology, higher guest expectations, new techniques and strategies, as well as maintain any existing high standards.

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Training Customer Service Communication Guest Satisfaction 52

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. The TableUp team will join the TouchBistro family and continue working from Boston. .

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Server Marketing Bookkeeping Document 210

Les Roches

AUGUST 22, 2024

Major chains have responded to this by expanding their portfolios, embracing innovative guest experience strategies and adapting to new market trends. Leading chains by number of guestrooms To begin analyzing the world’s top hotel businesses, let’s first look at how hotels with the most guest rooms approach their business.

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Catering Travel and Tourism Budgeting Marketing 52