Revenue Hub

MAY 22, 2023

Many hoteliers only focus on what is in the hotel Profit & Loss statement. Managing costs in a hotel is the easiest job in the whole world. Once hoteliers have managed to balance costs in their hotels, the entire focus should be on the top line, where the hotel can potentially increase profits.

Guest Retention 98

Guest Retention Budgeting Article Marketing 98

Revenue Hub

MAY 29, 2024

NB: This is an article from Mews Subscribe to our weekly newsletter and stay up to date For example, you can use the guest’s geographic profile to target language preferences and make sure you have multilingual staff to greet them, as well as share language-specific marketing materials. The stats don’t lie.

Guest Retention 107

Guest Retention Book Article Marketing 107

Revenue Hub

APRIL 15, 2024

Here are 5 digital marketing strategies for hotels to get more Direct Bookings 1. Here are 5 digital marketing strategies for hotels to get more Direct Bookings 1. Include information about local attractions and the unique benefits of staying at your hotel.

Book 104

Book Marketing Guest Retention Information 104

Hotelogix

MAY 16, 2024

This can be daunting, but leveraging the right technology can transform your hotel into a streamlined, guest-centric, and profitable establishment. Top 5 Tips on How to Improve Efficiency in Hotels  1. Pro tip: Implement a Hotel PMS that is easy to use.

Book 130

Book Front Desk Operations Reservations Property Management 130

Revenue Hub

JULY 20, 2023

There are various sales strategies you can employ to market and sell your hotel rooms. Create an appealing hotel website: Your property’s website should be user-friendly and feature attractive design, clear information about rooms, amenities, location, services, and reviews.

Guest Retention 75

Guest Retention Book Customer Service Article 75

Revenue Hub

DECEMBER 13, 2024

NB: This is an article from Agilysys Subscribe to our weekly newsletter and stay up to date Hotels that prioritize loyalty programs not only retain guests but also benefit from increased bookings, higher spending per guest, and long-term advocacy. Choose your hotel over competitors, even when price differences exist.

Book 109

Book Guest Retention Article Events 109

Hotelogix

OCTOBER 18, 2023

So, how much does it cost to acquire a booking at your hotel? However, it's much more complicated than that, so understanding what GAC is and how to calculate Guest Acquisition Cost (GAC) correctly is crucial. GAC considers various costs related to marketing, sales efforts, and operational activities aimed at acquiring a guest.

Guest Retention 100

Guest Retention Marketing Pricing Training 100

Revenue Hub

AUGUST 22, 2023

Dynamic pricing is vital for hotel success today, but only some operators can see beyond the guestroom when applying this technology. Using advanced revenue management technology, hotels can accurately adjust rates for events in real-time as group business fluctuates from month to month.

Pricing 98

Pricing Events Book Guest Retention 98

Revenue Hub

FEBRUARY 21, 2023

This has made it more important than ever for hotels to monitor and manage their online reputations. Not only can an effective reputation management strategy help a hotel build a positive brand image, but it can also lead to increased revenue through higher ADR (Average Daily Rate).

Guest Retention 98

Guest Retention Book Article Pricing 98

Revenue Hub

JANUARY 11, 2024

NB: This is an article from Userguest , one of our Expert Partners As we step into 2024, several key trends are set to redefine the landscape of hotels and accommodations. Data-Driven Marketing Campaigns In the quest for optimal resource allocation and marketing ROI, hotels are turning to data.

Guest Satisfaction 106

Guest Satisfaction Pricing Guest Retention Marketing 106

Revenue Hub

SEPTEMBER 6, 2024

As guest expectations for personalized experiences continue to rise, hotels face escalating pressure to deliver tailored content that resonates on an individual level. Instant gratification is now the norm, with guests anticipating that hotels will foresee their needs and preferences at every encounter.

Guest Retention 107

Guest Retention Article Definition Hospitality Management 107

Revenue Hub

JANUARY 27, 2023

Enhancing the hotel guest experience through different means is crucial in order to enforce your hotel’s brand identity, position your hotel among the competition, potentiate guest retention, increase sales and revenue, and continue to grow.

Guest Retention 95

Guest Retention Scheduling Article Book 95

Revenue Hub

JUNE 18, 2024

Almost every person in your hotel should be aware of how sales truly impact your property. Selling can be a human trait, and great things start to happen when your hotel company is tuned into the commerce side of your business. The commercial twist is that we should also be proud of selling to our guests who want or need it.

Guest Satisfaction 108

Guest Satisfaction Guest Retention Article Customer Service 108

eZee Absolute

SEPTEMBER 20, 2022

Over the last decade, hotels are inclining toward data-driven and psychological approaches. One such aspect of hoteliering is “understanding the guest journey”. What Is Guest Journey? Understanding The Different Stages of Hotel Guest Journey. Understanding the Different Stages of Hotel Guest Journey.

Budgeting 96

Budgeting Reservations Book Article 96

Revenue Hub

MAY 18, 2023

NB: This is an article from Xotels Is there anything more pressing on the minds of hoteliers, preventing them from having sleepless nights thinking about how to bring down their hotel`s cost and keep their business afloat? What is Cost Control in a Hotel? Establishing benchmarks: Allows you to compare results vs. other similar hotels.

Front Desk Operations 98

Front Desk Operations Cost Reduction Book Training 98

eZee Absolute

AUGUST 29, 2023

This is where hotel improvement ideas come in. Streamlined hotel operations can significantly impact a hotel’s bottom line by enhancing guest retention , attracting positive reviews, and optimizing resource utilization. Hotel operations play a crucial role in defining the guest experience.

Housekeeping 91

Housekeeping Training Guest Services Communication 91

STAAH

FEBRUARY 13, 2023

AI provides hoteliers with the opportunity to enhance the customer experience and increase guest retention. We are already seeing this in applied in hotels via chatbots, data analytics, voice-activated services, and serving guests in multiple languages using smart technology and hyperdynamic pricing.

Guest Retention 98

Guest Retention Information Book Housekeeping 98

Hotel Owner

JANUARY 18, 2024

Just 27% of UK travellers rebooked the same hotel in the last year due to the cost of living crisis, according to the 2023 UK Hospitality Impact Study by hospitality software solutions and services provider Agilysys. Meanwhile, 62% said tailoring experiences to their individual preferences would make them more likely to rebook.

Guest Retention 52

Guest Retention Book 52

Blue Magnet Interactive

MARCH 17, 2020

Your hotel guests change constantly and so do their wants and needs. Ensuring that your hotel evolves along with your guests and paying attention to detail can pay huge dividends in the hospitality industry. The more your staff learns and continues to learn, the less out of date your hotel will become.

Presentation 52

Presentation Information Guest Retention Catering 52

SiteMinder

FEBRUARY 29, 2024

Table of contents Why hospitality training is important Hospitality training is important to any kind of hotel, large or small. The right training allows your staff to keep up with new trends, new technology, higher guest expectations, new techniques and strategies, as well as maintain any existing high standards.

Training 52

Training Customer Service Communication Guest Satisfaction 52

eZee Absolute

AUGUST 10, 2023

In today’s dynamic and fiercely competitive hospitality industry, Hyper Personalized Marketing for Hotels has emerged as a powerful tool to stand out. It helps you match guests’ expectations. How Can Hotels Use Hyper-Personalization Marketing? How Can Hotels Use Hyper-Personalization Marketing? Sounds complicated?

Marketing 52

Marketing Book Budgeting Information 52

Xotels

SEPTEMBER 22, 2022

With the recent proliferation of new travel super apps, distribution Goliaths such as Google and Expedia updating their ranking algorithms at a frantic pace, and the seemingly unstoppable growth of metasearch engine traffic, building and executing an effective hotel marketing strategy can seem intimidating. Zoku Hotels. Advertisement.

Marketing 40

Marketing Blog Book Communication 40

Modern Restaurant Management

AUGUST 5, 2020

. “The TableUp team are experts in restaurant CRM, loyalty, and guest engagement and, like all of us, are deeply passionate about the industry and the success of their customers. ” The TableUp guest retention platform empowers restaurants of all sizes to increase customer engagement and reward guests for their loyalty.

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Server Marketing Bookkeeping Document 210

Les Roches

AUGUST 22, 2024

Major chains have responded to this by expanding their portfolios, embracing innovative guest experience strategies and adapting to new market trends. Leading chains by number of guestrooms To begin analyzing the world’s top hotel businesses, let’s first look at how hotels with the most guest rooms approach their business.

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Catering Travel and Tourism Budgeting Marketing 52