Hotelogix

MARCH 11, 2025

Increased costs for recruiting and training new staff: Every time an employee leaves, it's like throwing money out the window. You're not just losing their skills and experience; you're also facing the costs of advertising the position, interviewing candidates, and training new hires. Why Does Turnover Matter?

Guest Satisfaction 133

Guest Satisfaction Communication Training Guest Retention 133

Hotelogix

FEBRUARY 28, 2025

Train staff to use AI effectively – Instead of replacing staff, AI can help them handle tasks faster. Use AI-driven insights to make better decisions – ChatGPT can track common guest requests, helping you improve services. Hotel B: Response Time Cut by Half An international resort had guests from over 20 countries.

Book 130

Book Guest Satisfaction Guest Retention Training 130

SiteMinder

FEBRUARY 29, 2024

What is hospitality training? Hospitality training is a comprehensive educational and practical program designed to equip individuals with the necessary skills, knowledge, and competencies required to excel in the hospitality industry. What are the objectives of hospitality training?

Training 52

Training Customer Service Communication Guest Satisfaction 52

Hotelogix

OCTOBER 18, 2023

Total Operational Expenses are the costs related to the operational aspects of guest acquisition, such as training the staff, updating your website, improving guest services, and other activities to enhance your overall guest experience. While these strategies can increase bookings, they also contribute to the GAC.

Guest Retention 100

Guest Retention Marketing Pricing Training 100

Hotelogix

MAY 16, 2024

Integrating these technological solutions into your hotel operations can enhance efficiency, improve guest satisfaction, and significantly increase your competitive edge in the hospitality industry. You can leverage these solutions to gather and analyze data about your operations, guests, etc.,

Book 130

Book Front Desk Operations Reservations Property Management 130

eZee Absolute

AUGUST 29, 2023

Streamlined hotel operations can significantly impact a hotel’s bottom line by enhancing guest retention , attracting positive reviews, and optimizing resource utilization. In this blog, I have listed the most essential segments of hotel operations that must be improved to enhance the guest experience. Let’s jump right in.

Housekeeping 91

Housekeeping Training Guest Services Communication 91

Revenue Hub

MAY 18, 2023

Get more feedback and turn it into actionable insights : hotels can send automated surveys and feedback forms to guests after their stay, helping to gather valuable feedback and insights into guest satisfaction, which can be used to improve the guest experience and drive loyalty.

Front Desk Operations 98

Front Desk Operations Cost Reduction Book Training 98