Hotelogix

FEBRUARY 28, 2025

Hotel B: Response Time Cut by Half An international resort had guests from over 20 countries. After ChatGPT, response time dropped by 50% , and guest satisfaction ratings improved significantly. AI can assist in analyzing trends, improving service quality, and handling guest relations. What’s next?

Book 130

Book Guest Satisfaction Guest Retention Training 130

Revenue Hub

JUNE 18, 2024

Every employee, from the front desk to the kitchen, plays a significant part in driving revenue and guest satisfaction. By relying on data, you can make informed decisions that lead to increased revenue and guest satisfaction, instilling a sense of confidence in your team.

Guest Satisfaction 108

Guest Satisfaction Guest Retention Article Customer Service 108

Hotelogix

MAY 16, 2024

  Improved decision-making: Gain insights into business performance and market trends to make informed pricing decisions. Serve guests with contactless solutions In today's world, providing a safe and convenient experience is paramount.

Book 130

Book Front Desk Operations Reservations Property Management 130

Hotelogix

OCTOBER 18, 2023

GAC is a significant financial indicator because it provides insights into the efficiency and effectiveness of your hotel's marketing and guest acquisition strategies.  This information is valuable for making informed decisions about resource allocation, marketing campaigns, pricing strategies, and overall business planning.

Guest Retention 100

Guest Retention Marketing Pricing Training 100

Revenue Hub

JANUARY 11, 2024

This data-rich approach enables hotels to measure guest retention, acquisition rates, and consumer engagement scores, providing a solid foundation for strategic decision-making. To capitalise on this trend, hotels should ensure they are utilising the right tools for gathering guest demographics.

Guest Satisfaction 106

Guest Satisfaction Pricing Guest Retention Marketing 106

eZee Absolute

AUGUST 29, 2023

Streamlined hotel operations can significantly impact a hotel’s bottom line by enhancing guest retention , attracting positive reviews, and optimizing resource utilization. Hotel operations play a crucial role in defining the guest experience. This is where hotel improvement ideas come in.

Housekeeping 91

Housekeeping Training Communication Guest Services 91

Revenue Hub

MAY 18, 2023

As indicated by a recent study by Statista , hoteliers highlight the wider economic situation as the next biggest challenge (48%), followed by staff acquisition and retention (43%) and cost of staff (42)%. Without this valuable data, hotels will struggle to make informed decisions which will directly result in lost revenue opportunities.

Front Desk Operations 98

Front Desk Operations Cost Reduction Book Training 98