Hotelogix

OCTOBER 30, 2024

Customer retention in the hotel industry is a crucial aspect of maintaining profitability and fostering long-term relationships with guests. As competition intensifies, hotels must implement effective customer retention strategies to ensure that first-time visitors become loyal patrons.

Communication 147

Communication Guest Retention Demo Guest Satisfaction 147

Hotelogix

MARCH 11, 2025

Let's dive deeper into the world of hotel turnover and explore how we can keep our star players on the team. Understanding Hotel Turnover Hotel turnover isn't just a fancy term for "people quitting" - it's a complex issue that can make or break your business. Key Factors Contributing to Hotel Turnover 1.

Guest Satisfaction 133

Guest Satisfaction Communication Training Guest Retention 133

Revenue Hub

JANUARY 26, 2024

However, the true marker of success and sustainability lies in a hotel’s ability to retain guests. Retention not only signifies guest satisfaction but also leads to more stable revenue streams and enhanced brand reputation. In this article, we explore effective strategies for guest retention.

Guest Retention 108

Guest Retention Communication Article Guest Satisfaction 108

Hotelogix

FEBRUARY 28, 2025

Introduction: Why Don’t Guests Come Back? Imagine this: You own a beautiful boutique hotel. Guests leave glowing reviews, but they never return. But something is missing—your guests don’t feel personally connected. Years ago, guests called receptionists for every request. You wonder why.

Book 130

Book Guest Satisfaction Guest Retention Training 130

Hotelogix

MAY 16, 2024

This can be daunting, but leveraging the right technology can transform your hotel into a streamlined, guest-centric, and profitable establishment. Top 5 Tips on How to Improve Efficiency in Hotels  1. Pro tip: Implement a Hotel PMS that is easy to use.

Book 130

Book Front Desk Operations Reservations Property Management 130

Revenue Hub

JANUARY 11, 2024

NB: This is an article from Userguest , one of our Expert Partners As we step into 2024, several key trends are set to redefine the landscape of hotels and accommodations. Data-Driven Marketing Campaigns In the quest for optimal resource allocation and marketing ROI, hotels are turning to data.

Guest Satisfaction 106

Guest Satisfaction Pricing Guest Retention Marketing 106

Revenue Hub

JUNE 18, 2024

Almost every person in your hotel should be aware of how sales truly impact your property. Selling can be a human trait, and great things start to happen when your hotel company is tuned into the commerce side of your business. The commercial twist is that we should also be proud of selling to our guests who want or need it.

Guest Satisfaction 108

Guest Satisfaction Guest Retention Article Customer Service 108