Hotelogix

OCTOBER 30, 2024

Guests expect prompt responses and personalized attention throughout their stay. Utilizing technology, such as mobile check-ins and AI chatbots, can enhance service efficiency and guest satisfaction.

Communication 147

Communication Guest Retention Demo Guest Satisfaction 147

Revenue Hub

JANUARY 26, 2024

However, the true marker of success and sustainability lies in a hotel’s ability to retain guests. Retention not only signifies guest satisfaction but also leads to more stable revenue streams and enhanced brand reputation. In this article, we explore effective strategies for guest retention.

Guest Retention 108

Guest Retention Communication Article Guest Satisfaction 108

Hotelogix

MARCH 11, 2025

Lower guest satisfaction due to inconsistent service:    In the hotel biz, consistency is king. Guests expect the same top-notch service whether they're checking in on Monday or checking out on Sunday. . Hotelogix keeps everything in check, so your team can focus on what really matters - guest satisfaction.

Guest Satisfaction 133

Guest Satisfaction Communication Training Guest Retention 133

Hotelogix

FEBRUARY 28, 2025

Hotel B: Response Time Cut by Half An international resort had guests from over 20 countries. After ChatGPT, response time dropped by 50% , and guest satisfaction ratings improved significantly. AI can assist in analyzing trends, improving service quality, and handling guest relations. What’s next?

Book 130

Book Guest Satisfaction Guest Retention Training 130

Revenue Hub

JUNE 18, 2024

Every employee, from the front desk to the kitchen, plays a significant part in driving revenue and guest satisfaction. By relying on data, you can make informed decisions that lead to increased revenue and guest satisfaction, instilling a sense of confidence in your team.

Guest Satisfaction 108

Guest Satisfaction Guest Retention Article Customer Service 108

Revenue Hub

JANUARY 11, 2024

By tracking and analysing customer journeys through cookies, hotels gain insights into guest behaviour, engagement, and other valuable metrics. This data-rich approach enables hotels to measure guest retention, acquisition rates, and consumer engagement scores, providing a solid foundation for strategic decision-making.

Guest Satisfaction 106

Guest Satisfaction Pricing Guest Retention Marketing 106

Hotelogix

MAY 16, 2024

Integrating these technological solutions into your hotel operations can enhance efficiency, improve guest satisfaction, and significantly increase your competitive edge in the hospitality industry. You can leverage these solutions to gather and analyze data about your operations, guests, etc.,

Book 130

Book Front Desk Operations Reservations Property Management 130