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Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?, Part Three

Modern Restaurant Management

In Nashville, TN staffing shortages in hospitality were at an all time high as a result of the meteoric growth of the city and its tourism. During pre-Covid times, restaurant owners would have a minimum number of shifts for staff to work, basically three to four shifts a week in the front of house.

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Tourism is booming again – but how can we solve the recruitment and retention crisis?

Hotel Owner

Despite the cost-of-living crisis and economic uncertainty, the international hospitality and tourism industry is experiencing a surge in bookings as the summer season reaches its peak. An estimated 235 million tourists travelled internationally in the first three months of this year, more than double those in the same period of 2022.

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Diverse careers in hospitality and tourism: match your talents

Les Roches

If you’re passionate about creating great guest and customer experiences, the hospitality and tourism industry offers many exciting career opportunities. Hospitality and tourism is a booming area with great opportunities to progress or move into more niche areas. What is the tourism industry? What is the hospitality industry?

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How smart tech in green hotels can enhance guest experience

Hotel Owner

Front of house innovations include one-touch interfaces for everything from lighting, ambience and shading to HVAC, room entry and entertainment. In today’s increasingly digitised world, that means balancing technology innovation for improved operations with the human need for connection, authenticity and discovery.

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Mark Hills: Leading with experience, resilience, and community

Hotel Owner

This desire for advancement drove him to explore various departments, from conference and banqueting to bars and front-of-house roles. This model caters to a diverse demographic, from business travellers on multi-night stays to tourists and remote workers. Hes now implementing similar initiatives at The Gresham.

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Beehives and hotel-grown vegetables: Hilton Heathrow Q&A

Hotel Owner

The measures at Hilton London Heathrow Airport are in line with Travel with Purpose, which is Hilton’s ESG strategy to drive responsible travel and tourism globally. We have looked at virtually every area of the business – both front of house and behind the scenes – to see how we can make a difference.

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MRM Research Roundup: Mid-Year 2020 Edition

Modern Restaurant Management

See clean in action through front-of-house products, procedures and signage. Encouragingly, 68 percent of these expectant travelers say they are likely to stay in a hotel in 2020. Among Americans planning to travel in 2020, 59 percent expect to take their first overnight trip by the end of the summer.