Remove Front of House Remove Special Events Remove Training
article thumbnail

The 11 Employee Scheduling Best Practices + Tips for Restaurants

7 Shifts

Cross-Train Your Employees. To avoid a backlog like this, have your food runners, servers, or even front-of-house managers familiar and comfortable with bussing. To avoid a backlog like this, have your food runners, servers, or even front-of-house managers familiar and comfortable with bussing.

article thumbnail

Providing The Best Restaurant Customer Experience in 2024

7 Shifts

In this case, you should train your staff on effective communication, active listening, and conflict resolution skills. A warm greeting, attentive service, and a willingness to accommodate special requests can significantly enhance customer satisfaction. Train your staff to be attentive and accommodating to the needs of all guests.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

7 Restaurant Employee Contest Ideas to Boost Sales and Engagement

7 Shifts

The benefits of employee contests can impact all areas of your business and employee lifecycle—from sales to engagement to training. Have a cocktail or menu competition The next time you are changing up your menu, open up a slot for an item that will be created by a member of your kitchen or front of house staff.

article thumbnail

Fast Food Restaurant Management – Diving deeper

Lithos POS

Imagine your restaurant as a complex business where each part, from the kitchen staff to the front-of-house team, plays a crucial role in creating a premium dining experience. He has duties in both the front-of-house and back-of-house operations. Management has a crucial role in the success of a business.

article thumbnail

17 Restaurant Job Interview Questions (and How to Answer Them)

7 Shifts

Did you overhear that a table was celebrating a special event? Do you offer any continuing training or education opportunities?” Did you overhear the table was celebrating a special event? Do you offer any continuing training or education opportunities?” How to Answer. Discuss how the effort was received.

article thumbnail

How a Chef and Owner Navigate Dual Pregnancies and Staying Afloat During the Pandemic

EATER

Amanda Kludt: I don’t think we talk enough about parenthood on this show or in general, when it comes to restaurants, and we definitely don’t talk at all about pregnancy both in terms of what it means to be pregnant in such a physical role, but also discrimination people face where they’re working in front of house or back of house while pregnant.

article thumbnail

Restaurant POS system, the one-stop solution for restaurants

Lithos POS

You can use the customer report for various loyalty programs such as points-based loyalty programs, tiered loyalty programs, punch card loyalty programs, discounts and coupons, online and mobile loyalty programs, special event discounts, and feedback and review programs.