7 Shifts

AUGUST 27, 2021

After years of use, they found that the customer service and training on the product didn't match the personal touch that they appreciated and wanted for their restaurants. Scheduling 300-plus employees. Scheduling 300-plus employees. Schedule with empathy. Scheduling 300-plus employees—and saving money.

Scheduling 148

Scheduling Communication Front of House Server 148

Modern Restaurant Management

MARCH 1, 2022

Empowering Employees with the Right Tools and Training. Providing the restaurant’s team with tools that streamline operations and create efficiencies, keeps them front of house, enabling them to do what they do best: make delicious food, build and work on great teams, and provide a superior guest experience.

Back of House 230

Back of House Training Front of House Scheduling 230

Modern Restaurant Management

JUNE 9, 2022

Keeping track of in-restaurant orders and front-of-house demands is one thing, but folding off-premises orders into the mix can add complexity and make it more difficult to anticipate whether differing demands are being met. Use data to rethink – not overthink.

Front of House 196

Front of House Scheduling Information Pricing 196

Modern Restaurant Management

OCTOBER 5, 2021

Particularly impacted by the staffing shortage, restaurants are struggling to beat the labor crisis, with staffing shortages felt in both back-of-house and front-of-house staff. Although employment numbers are on the upswing, employment at eating and drinking establishments was still 1.5

Scheduling 223

Scheduling Front of House Back of House Communication 223

Modern Restaurant Management

JUNE 15, 2020

Modern Restaurant Management (MRM) magazine asked Mark Heymann, a labor expert and CEO of UniFocus, for his insights on navigating post-pandemic restaurant recovery through effective hiring and training. Remain flexible with scheduling needs, call-offs and shift durations. In what ways is training a key factor in restaurant recovery?

Sanitation 186

Sanitation Scheduling Training Front of House 186

7 Shifts

AUGUST 21, 2024

Similar to how leaving a door open breaks down barriers, using a mobile scheduling and communication app lets staff get in touch with management without obstacles. Your employee scheduling platform may already have this capability built-in so you don’t have to look for a separate tool. DOWNLOAD THE GUIDE 2.

Communication 148

Communication Scheduling Front of House Back of House 148

Modern Restaurant Management

JULY 23, 2024

The most efficient way to automate compliance is through an AI-driven WFM platform, which serves as the nexus for staffing, scheduling, payroll, and other key operations functions influenced by labor laws. With this time freed up (and their minds at ease), they can invest more deeply in customer service and staff training.

Scheduling 203

Scheduling Accounting Training Front of House 203

The Restaurant Times

AUGUST 25, 2020

Regardless of restaurant format, operators are giving paramount importance to train their staff to comply with the health guidelines. How To Train Your Staff To Comply With The Health Guidelines. Train Your Restaurant Employees About The Safety Procedures.

Sanitation 97

Sanitation Training Front of House Scheduling 97

Modern Restaurant Management

JANUARY 10, 2022

After adopting better delivery and takeout technology in 2020, restaurants are now turning their tech budgets toward bringing in back of house. We expect to see more operators investing in back-of-house as they fully flesh out their tech stack. Move to Mobile. New Focus on Wellness.

Back of House 208

Back of House Sanitation Scheduling Front of House 208

Modern Restaurant Management

MAY 24, 2022

It’s important that front-of-house and back-of-house staff members have clear lines of communication with you and with each other. Take the time to schedule regular oneon-one check-ins with your employees. Restaurants can be busy, scattered places. Build a network. Make Health a Priority.

Front of House 208

Front of House Scheduling Back of House Communication 208

Modern Restaurant Management

OCTOBER 30, 2020

percent per year, then you’ve spent around 34K per year on training alone. In all likelihood, you already have a robust tech stack that might include a kitchen display system (KDS), a r estaurant management platform for your front-of-house needs, or a point of sale system. Don’t know how to cook a particular item?

Front of House 197

Front of House Training Server Budgeting 197

Modern Restaurant Management

APRIL 29, 2021

.” The $15 minimum wage is a myth – most restaurants are having to pay close to that now, Her longer-term predictions include: Operators are leaving “small” menus developed for delivery in place in order to cut down on the complexity of orders and training required. He got creative on how to source employees.

Scheduling 221

Scheduling Training Server Pricing 221

7 Shifts

MARCH 23, 2022

Problem : Manual scheduling processes that took too much time, siloed operations, and didn't resonate with a younger, tech-saavy workforce. Solution: Cloud-based scheduling software that brings together operations across 16 locations, keeps staff accountable, and gives them tools to increase efficiency. Complicated, manual scheduling.

Scheduling 147

Scheduling Communication Accounting Training 147

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. Hence, your restaurant’s front-of-the-house staff members should always maintain a high standard of personal hygiene and present a polished, welcoming image.

Front of House 52

Front of House Server POS Systems Reservations 52

Modern Restaurant Management

JUNE 15, 2020

It requires businesses to overhaul cleaning procedures, conduct thorough training and implement new employee-centric policies. One of the most effective ways that restaurants can make a positive cultural shift is by investing in employee training. Training topics should include infection prevention, food safety and personal hygiene.

Training 179

Training Front of House Sanitation Back of House 179

7 Shifts

MAY 27, 2021

Restaurant schedules shuffle all the time. While some managers dread the thought of a seasonal, monthly, or weekly schedule adjustment, others rely on it. This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Table of Contents.

Scheduling 78

Scheduling Server Front of House Back of House 78

Modern Restaurant Management

OCTOBER 25, 2023

Whether you work in the front of house or in the kitchen, the stressors of every shift can wear you down. isolation in back of house). Unpredictable income and schedule. People in the restaurant industry are trained to serve others to the best of their ability. Working in a restaurant is a marathon, not a sprint.

Front of House 188

Front of House Training Workshop Back of House 188

7 Shifts

MAY 1, 2023

As part of our Serving What's Next webinar series, four restaurant managers shared their approach to hiring, training, and retaining. RECOMMENDED READING: Restaurant Hiring: Navigating the Labor Shortage Invest in onboarding and training Once you find a candidate who ticks all the boxes, you want to get them up to speed as soon as possible.

Training 78

Training Front of House Budgeting Scheduling 78

7 Shifts

AUGUST 16, 2021

But it's the good shifts, when the front of house and back of house are flowing like a symphony, when customers are delighted, and the restaurant atmosphere feels effortless—that's the best part about restaurants. The way to run great shifts is to get out ahead and schedule pre-shift meetings. Teaching and lessons.

Scheduling 158

Scheduling Training Front of House Back of House 158

7 Shifts

FEBRUARY 18, 2020

We’re taking a deep dive into waitmares to explain why they’re bad, what the restaurant industry can learn from them, and how you can reduce your front-of-house (FOH) team’s work anxiety to boost engagement—and sweet dreams. Unpredictable schedules - The corporate world typically works from 9 to 5. What is a waitmare?

Server 158

Server Scheduling Front of House Customer Service 158

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Scheduling & payroll Ask any restaurant manager what their biggest point of frustration on the job is. Chances are, it's balancing the scheduling requests of dozens of employees each week. Oversee incoming deliveries.

Scheduling 158

Scheduling Front of House Training Customer Service 158

7 Shifts

OCTOBER 1, 2024

When it comes to operations, using restaurant management tools with easy scheduling features ensures you have the right number of staff during peak hours without over or under-scheduling. You should also create a cleaning schedule that assigns specific tasks to designated staff members. “That saves me a lot of time.”

Scheduling 158

Scheduling Reservations Communication Training 158

Modern Restaurant Management

SEPTEMBER 7, 2021

Kelly McCutcheon, vice president of training at Hopdoddy Burger Bar based out of Austin, Texas, described the group’s new experiment with easy restaurant hiring. Some restaurants are increasing wages to at least $15 per hour or experimenting with sharing tips between front of house and back of house to create more of a team environment.

Back of House 208

Back of House Front of House Training Scheduling 208

Modern Restaurant Management

FEBRUARY 15, 2022

With a critically shrunken talent pool, restaurants are racing to fill positions in every part of the business — front of house, back of house, and corporate teams. However, once team members are hired and restaurants have invested time and money in their training, retaining new staff is key.

Server 225

Server Marketing Front of House Back of House 225

7 Shifts

NOVEMBER 12, 2020

It usually involves an orientation, paperwork collection, and training. Day Two Training: Learning how to do your job with a training manual, in-person classes, online learning, and shadowing. Restaurant technology training, including how to request shifts and what to do during opening and closing shifts.

Training 122

Training Customer Service Communication Information 122

7 Shifts

FEBRUARY 7, 2024

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Restaurant employee scheduling software Other than having a good product, your staff and how you manage them is the ultimate marker of restaurant success.

POS Systems 125

POS Systems Scheduling Front of House Accounting 125

7 Shifts

SEPTEMBER 16, 2021

If you're managing multiple locations of the same concept, you'll benefit from having a universal approach to hiring, training, suppliers, technology, and the overall guest experience. Standardized training across all of your locations unifies all employees to work within the guidelines you've created.

Document 148

Document Communication POS Systems Training 148

7 Shifts

FEBRUARY 13, 2023

And we’re here to help support any operators who may be interested in learning more with one-on-one wage model training , racial equity toolkits , and other resources that may help evolve and improve our collective employment practices. But they are important.

Training 156

Training Front of House Server Scheduling 156

Modern Restaurant Management

DECEMBER 8, 2023

From a front-of-house perspective, the restaurant industry is an early adopter of A.I. While front-of-house A.I. in back-of-house restaurant operations as well. in back-of-house restaurant operations as well. As we witness each day in the news, comprehensive employee training is a crucial element.

Front of House 117

Front of House Training Information Back of House 117

7 Shifts

MARCH 16, 2022

Take note of employees who demonstrate initiative, integrity, or management potential and present them with special projects, training responsibilities, and other developmental opportunities. Provide Ongoing Career Development or Training. Get Staff Buy-in On Scheduling. Another key strategy is talent management.

Scheduling 148

Scheduling Server Communication Sanitation 148

7 Shifts

NOVEMBER 24, 2024

A well-trained restaurant hostess makes sure everyone feels welcome, even in chaotic moments, improving the overall restaurant customer experience. The ability to manage a long queue while maintaining a calm and professional demeanor is a critical skill for any hostess or front-of-house team member.

Server 78

Server Reservations Guest Satisfaction Communication 78

MBB Hospitality

DECEMBER 22, 2024

Operational Complexity Managing online orders alongside in-house dining requires efficient workflows and staff training. These systems help track incoming orders, prioritize tasks, and reduce errors, enabling smoother collaboration between front-of-house and kitchen staff.

POS Systems 52

POS Systems Front of House Marketing Scheduling 52

7 Shifts

JUNE 11, 2021

The traditional back-of-house and front-of-house roles are a relic of the past. says Rachael Nemeth, CEO, Co-founder of Opus Training. ” To avoid this, spend some time chatting with team members in other parts of the restaurant or on other shift schedules. Servers have become sanitation experts.

Server 143

Server Front of House Scheduling Sanitation 143

7 Shifts

SEPTEMBER 26, 2022

Health, Allergen, and Food Safety Training and Certifications. Cooks and back-of-house employees tend to work with inventory management software and kitchen display technology. You can approach thinking about this skill in two different ways: General Experience : This pertains to less formal business training. Undercooking.

Back of House 148

Back of House Server Front of House Download 148

LimeTray

FEBRUARY 9, 2025

Employee Scheduling and Time Tracking Scheduling employees can be a real headacheespecially when its last-minute, someones sick, or you’re understaffed during the dinner rush. A restaurant POS system handles employee scheduling and time tracking, giving you a clear view of work hours and performance metrics all on one platform.

Pricing 52

Pricing POS Systems Server Scheduling 52

7 Shifts

DECEMBER 27, 2019

Contrary to popular belief, it isn’t employee dissatisfaction with pay or scheduling. When you hire someone who doesn’t share your team’s values , no amount of training or tips will make them engaged in their work. Orientation and training ($820.96): Onboarding are training are costly and time consuming.

Server 144

Server Training Front of House Back of House 144

7 Shifts

NOVEMBER 17, 2020

During onboarding, explain how performance reviews work, why they’re important, when staff can expect them, and how they are scheduled. Schedule performance reviews Give team members several weeks' notice that performance review season is approaching. Create a digital sign-up sheet for scheduling performance reviews.

Download 148

Download Scheduling Communication Accounting 148